Charlotte Selby-Fullgrabe

Social Media Coordinator at Tate Wine
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Contact Information
us****@****om
(386) 825-5501
Location
North Perth, Western Australia, Australia, AU

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Credentials

  • Responsible Person Badge
    Australian Government
    May, 2021
    - Nov, 2024
  • Responsible Service of Alcohol (RSA)
    Clear To Work
    Feb, 2021
    - Nov, 2024
  • Australian COVID-19 Marshal Training
    Department of the Premier and Cabinet, Government of South Australia
    Nov, 2020
    - Nov, 2024
  • Responding to abuse and neglect
    Department of the Premier and Cabinet, Government of South Australia
    Nov, 2020
    - Nov, 2024
  • Safe Environments for Children and Young People ‘Through their eyes' program
    Safe Place Training
    Jul, 2020
    - Nov, 2024
  • Working With Children Check
    Department of Human Services SA
    Sep, 2020
    - Nov, 2024
  • Vulnerable Person Related Employment Screening
    Department of Human Services SA
    Oct, 2020
    - Nov, 2024
  • CPR/AED/First Aid
    First Aid Pro
    Jul, 2020
    - Nov, 2024

Experience

    • Australia
    • Wineries
    • 1 - 100 Employee
    • Social Media Coordinator
      • Aug 2022 - Present

      My role at Tate Wine is coordinating the social media for the impressive seven brands that fall under the Tate Wine umbrella. These brands all have well established clear voices, brand identities and demographics. It is essential for me to curate content and copy that continues on the legacy of these brands. I am also responsible to liaise with our photographer to plan, coordinate and organise a weekly shoot. This content needs to be in alignment with each brand identity, current trends and where I believe our content needs further development.

    • Australia
    • Hospitality
    • 300 - 400 Employee
    • Hamilton Island Food and Beverage Attendant
      • Nov 2021 - Present

      Working for Hamilton Island enterprises has allowed me to learn many more skills in food and beverage and grow professionally. As the island is owned by the Oatley family, there is an ability to take part in job share throughout the island. In the job share system, I have consistently worked in many venues including:- Beach Club Resort- Coca Chu Restaurant - Manta Ray Restaurant - Sails- Pool Terrace- Marina CafeThe main venue I have worked at is at Manta Ray. It offers a relaxed modern Australian menu. The team at Manta Ray balance large cover counts whilst also focusing on extremely high quality customer service and focus on customer experience. It is this balance that sets the team and service at Manta Ray apart from over venues on the island. My role at Manta Ray is to provide excellent customer service to dining in guests, work efficiently in the team to ensure smooth operations within the busy restaurant and perfecting details in the customers dining in experience.

    • Bartender, Function and Restaurant Manager
      • Feb 2021 - Nov 2021

      The Austral is an iconic 1950's pub that is in the middle of Adelaide and a second home for many. It is a venue that holds dear memories, happy moments and a place that allows people to be themselves. In February 2021 The Austral reopened after being renovated for multiple months with the aim to get back to the hub that hosts incredible music performances, good beer, food and fun.My role at The Austral is bartending, exceptional customer service, booking social functions in venue via phone/email, working with the business owner and head chef in preparation for upcoming events and social media/ general marketing. My role also included organisation and flow of operations on the day of the event, to ensure smooth operations and flow with the team and customers requests.

    • Australia
    • Philanthropic Fundraising Services
    • 1 - 100 Employee
    • Volunteer Assistant
      • Oct 2020 - Aug 2021

      The Women's Information Service provides information to South Australian women online, over the phone and in person. The aim of WIS Gawler was to increase access to information that promotes choice and empowerment.My role at WIS was to provide correct, helpful and unbiased referrals for women coming in to seek guidance from our team. This volunteer role taught me how to communicate with my community, properly listen & provide information that could make a positive impact on an individuals life.

    • Social Media and Marketing Manager
      • Nov 2020 - Apr 2021

      Sfera’s Park Suites & Convention Centre is a multipurpose venue offering 8 unique state of the art function and event rooms catering for from 20-450 people and 22 modern accomodation suites. Sfera’s is Adelaide’s leading venue for wedding receptions, wedding ceremonies, birthdays, corporate events, meetings and events of all types. My role at Sfera's was to provide high quality, exceptional and efficient service to guests throughout their stay and booking process. It was also to liaise with the General Manager to create social media and marketing content that welcomed new faces to the venue, strong engagement and direct sales for in-house events. Coordination of in-house events such as Melbourne Cup, Valentine's Day and Christmas entertainment was also apart of the role including the organisation, ticketing, marketing and management of the events on the day.

    • Australia
    • Human Resources Services
    • Human Resources Administrative Assistant and Social Media Coordinator
      • Jul 2020 - Oct 2020

      The People Shift has created a redundancy program called The Ultimate Guide to Responsible Employee Redundancies. It is a dashboard of tools that both business owners & HR practitioners can use immediately to help with their redundancy program. It is a guidebook, tools, scripts, manager’s guides, worksheets & stories that are cleverly designed to execute a redundancy quickly yet still treats loyal employees with dignity and respect. The People Shift is a business entirely people-focused and based around culture. My role was to provide administrative assistance to ensure smooth operations of the business, and work with the team in Singapore to schedule content on Instagram, LinkedIn, Facebook and other social media platforms.

    • Australia
    • Retail
    • 1 - 100 Employee
    • Manager
      • Oct 2015 - Jun 2020

      East End Flower Market is a leading florist in Adelaide that focuses on locally sourced flowers. They provide a 7-day delivery service. East End Flower Market leads the floristry game in Adelaide with graphic design/social media content and website design. I was fortunate enough to work for East End Flower Market through their transformation of small business into a company. My role at East End Flower Market was an array of jobs including: - Floristry design (New designs/management of high quality orders)- Ability to lead the team through extreme busy periods with a calming and positive approach- Run and schedule social media platforms- Administration (Printing Orders, Phone Calls, SEO, CRM management, Run sheets & Coordinating Couriers)- Rectifying delivery issues with both the customer and delivery team to ensure positive outcomes- Management and delegation of staff/daily tasks- Ordering and collection of stock- Expertise in Shopify and website design- General management and efficiency of the working space and daily tasks- Demonstrating exceptional Customer Service both in store, online & via phone- Training Staff/ Hosting monthly staff meetings

    • Australia
    • Retail
    • 700 & Above Employee
    • Supervisor
      • Nov 2012 - Dec 2015

      The Reject Shop has over 350 stores across Australia and has been providing value to customers for almost 40 years. With over 5000 employees the company provides itself on having employees who embrace, demonstrate and uphold their values of customers, performance, and team. I provided supervision and overall management, which allowed me to be accountable for the smooth operations of the checkouts, providing excellent customer service and maintenance of the store. The Reject Shop has over 350 stores across Australia and has been providing value to customers for almost 40 years. With over 5000 employees the company provides itself on having employees who embrace, demonstrate and uphold their values of customers, performance, and team. I provided supervision and overall management, which allowed me to be accountable for the smooth operations of the checkouts, providing excellent customer service and maintenance of the store.

    • United States
    • Fundraising
    • 1 - 100 Employee
    • The Heart Foundation Volunteer
      • 2012 - 2015

      Volunteered with South Australian Heart Foundation on the Lock in the Love campaign. Volunteered with South Australian Heart Foundation on the Lock in the Love campaign.

Education

  • University of South Australia
    Bachelor's degree, Digital Media
    2020 -
  • University of Adelaide
    Bachelor of Teaching, Bachelor of Arts
    2016 - 2017
  • Gleeson College
    Secondary Study, Year 8 - Year 12
    2011 - 2015

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