Charlotte Rook (Assoc. CIPD)
Head of People and Culture at Software Solved- Claim this Profile
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Bio
Gareth Mapp
Charlotte is easily one of the most skilled and empathetic HR professionals I have ever worked with, who’s knowledge and professional approach far exceed her years’ of experience. The work she has done alongside the SwS leadership team in diligently and collaboratively crafting the values and culture at the organisation is nothing short of exceptional. She goes above and beyond to ensure that communication flows across the business, that everyone is informed and feels valued. I thoroughly enjoy working with Charlotte and have no hesitation in recommending her. A true HR champion!
Lizzie Bailey
Charlotte is a real advocate for putting people first and looks at things from a unique perspective. She is one of the most dedicated professionals I have worked with and is willing to put that extra help whenever you need it. Her expertise within HR is considerable and she is an absolute joy to work with. She is a kind and outstanding person who knows how to bring the best out of each person.
Gareth Mapp
Charlotte is easily one of the most skilled and empathetic HR professionals I have ever worked with, who’s knowledge and professional approach far exceed her years’ of experience. The work she has done alongside the SwS leadership team in diligently and collaboratively crafting the values and culture at the organisation is nothing short of exceptional. She goes above and beyond to ensure that communication flows across the business, that everyone is informed and feels valued. I thoroughly enjoy working with Charlotte and have no hesitation in recommending her. A true HR champion!
Lizzie Bailey
Charlotte is a real advocate for putting people first and looks at things from a unique perspective. She is one of the most dedicated professionals I have worked with and is willing to put that extra help whenever you need it. Her expertise within HR is considerable and she is an absolute joy to work with. She is a kind and outstanding person who knows how to bring the best out of each person.
Gareth Mapp
Charlotte is easily one of the most skilled and empathetic HR professionals I have ever worked with, who’s knowledge and professional approach far exceed her years’ of experience. The work she has done alongside the SwS leadership team in diligently and collaboratively crafting the values and culture at the organisation is nothing short of exceptional. She goes above and beyond to ensure that communication flows across the business, that everyone is informed and feels valued. I thoroughly enjoy working with Charlotte and have no hesitation in recommending her. A true HR champion!
Lizzie Bailey
Charlotte is a real advocate for putting people first and looks at things from a unique perspective. She is one of the most dedicated professionals I have worked with and is willing to put that extra help whenever you need it. Her expertise within HR is considerable and she is an absolute joy to work with. She is a kind and outstanding person who knows how to bring the best out of each person.
Gareth Mapp
Charlotte is easily one of the most skilled and empathetic HR professionals I have ever worked with, who’s knowledge and professional approach far exceed her years’ of experience. The work she has done alongside the SwS leadership team in diligently and collaboratively crafting the values and culture at the organisation is nothing short of exceptional. She goes above and beyond to ensure that communication flows across the business, that everyone is informed and feels valued. I thoroughly enjoy working with Charlotte and have no hesitation in recommending her. A true HR champion!
Lizzie Bailey
Charlotte is a real advocate for putting people first and looks at things from a unique perspective. She is one of the most dedicated professionals I have worked with and is willing to put that extra help whenever you need it. Her expertise within HR is considerable and she is an absolute joy to work with. She is a kind and outstanding person who knows how to bring the best out of each person.
Credentials
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Level 3 Award in Leadership and Management
ILMOct, 2017- Oct, 2024
Experience
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Software Solved
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United Kingdom
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IT Services and IT Consulting
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1 - 100 Employee
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Head of People and Culture
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Jan 2022 - Present
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Human Resources Manager
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Jul 2020 - Jan 2022
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Human Resources Advisor
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Mar 2019 - Jun 2020
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Devon County Council
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United Kingdom
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Government Administration
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700 & Above Employee
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Personal Assistant
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Jun 2017 - Mar 2019
Personal Assistant to the Children's Social Care senior management team.
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Safeguarding Conference Officer
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Feb 2016 - Jun 2017
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Service Support Assistant
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Apr 2015 - Feb 2016
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Bouncefitbody Ltd
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United Kingdom
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Wellness and Fitness Services
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1 - 100 Employee
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Instructor
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Sep 2016 - Feb 2019
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Education
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MOL Learn
Postgraduate Diploma, Strategic People Management -
ICS Learn
Level 5 Diploma, Human Resources Management/Personnel Administration, General -
University of Sussex
Bachelor of Science (BSc), Psychology