Experience

Eden Hotel Collection

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Group Rooms Yield Manager

  • Apr 2015 - Present

  Directly accountable for the rooms & yield management function for the group, identify new revenue opportunities, grow each hotels' business in rooms revenue segements, ensure market share growth, manage & oversee strategy for all 3rd party distribution, optimise & expand distribution partners, ensure delivery and achievement of weekly rooms revenue forecasting, create & develop pricing strategies in conjuction with the individuality of each hotel, conduct quarterly property performance review… Show more Directly accountable for the rooms & yield management function for the group, identify new revenue opportunities, grow each hotels' business in rooms revenue segements, ensure market share growth, manage & oversee strategy for all 3rd party distribution, optimise & expand distribution partners, ensure delivery and achievement of weekly rooms revenue forecasting, create & develop pricing strategies in conjuction with the individuality of each hotel, conduct quarterly property performance review and develop strategic & tactical action on room sales

• Rooms Division Manager

  • May 2010 - Apr 2015

  Overseeing Reception, Reservations, Concierge, Night Porters and Events Office. Focus on Revenue, forecasting and budgeting.

• Hotel Manager

  • May 2008 - May 2010

• Head Receptionist

  • Oct 2004 - May 2008



Inn at Manitou

• McKellar, Ontario, Canada

• Receptionist

  • May 2004 - Oct 2004

  Seasonal Tennis / Spa / Golf resort open from May - October every year General reception duties, cash handling, taking reservations. In charge of check-out, ensuring guest bills are correct, charging of guest extras, ensuring packages are routed correctly. Seasonal Tennis / Spa / Golf resort open from May - October every year General reception duties, cash handling, taking reservations. In charge of check-out, ensuring guest bills are correct, charging of guest extras, ensuring packages are routed correctly.



Mercure Brandon Hall Hotel and Spa

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Head Receptionist

  • Nov 2002 - May 2004



Inn at Manitou

• McKellar, Ontario, Canada

• Receptionist

  • May 2002 - Oct 2002

  Seasonal Tennis / Spa / Golf resort open from May - October every year General reception duties, cash handling, taking reservations. In charge of check-out, ensuring guest bills are correct, charging of guest extras, ensuring packages are routed correctly. Seasonal Tennis / Spa / Golf resort open from May - October every year General reception duties, cash handling, taking reservations. In charge of check-out, ensuring guest bills are correct, charging of guest extras, ensuring packages are routed correctly.