Experience

Plural Strategy

• United Kingdom
• Business Consulting and Services
• 1 - 100 Employee

• Early Careers Manager

  • Jan 2022 - Present

• Talent Acquisition and HR Coordinator

  • Sep 2021 - Dec 2022



Kirker Holidays

• United Kingdom
• Travel Arrangements
• 1 - 100 Employee

• Senior Sales Consultant & Training Executive

  • Nov 2019 - Sep 2021

  - Management and implementation of company wide training- Onboarding of new team members and integration into the wider company ethos and culture- Integral role in the establishment and adoption of new company software alongside senior management team- Personal sales in excess of £1m a year

• Sales Consultant & Trainer

  • Sep 2017 - Nov 2019

  - Training new members of the team and integrating them into Kirker Holidays ethos, brand and standards- Crafting tailor made holiday itineraries for discerning clients for travel throughout Europe- Working in a fast-paced sales environment with a focus on the highest quality service and attention to detail

• Sales Consultant

  • Dec 2015 - Sep 2017

  - Crafting tailor made holiday itineraries for discerning clients for travel throughout Europe- Working in a fast-paced sales environment with a focus on the highest quality service and attention to detail



Oriel Properties

• Business Administration Assistant

  • Aug 2015 - Dec 2015

  After graduation I worked for a private landlord based in North Hampshire. My role was divided into ensuring revenue and protecting the capital investment in the business. I achieved this by managing the occupancy rates and maintaining the properties to ensure their ongoing viability. More specifically, my day to day responsibilities included; managing tenants, selling rooms and managing contractors, as well as administration of the business. Working closely with the business owner provided an in-depth insight into how businesses function.



Brunning and Price Pubs Ltd

• United Kingdom
• Restaurants
• 400 - 500 Employee

• Front of House Team Member - Bailiwick

  • Oct 2013 - Mar 2015

  During my second and third years of university I worked at the Bailiwick, a local pub and restaurant, part of the Brunning and Price restaurant group. My responsibilities were meeting and greeting customers, serving both food and drinks whilst providing a high quality of customer service appropriate to the restaurant setting. Beyond these services I also took on extra roles within the restaurant including training new staff members and organising the busy Christmas service in the restaurant; telephone and email correspondence with customers, taking deposits and organising the efficient planning of December service. Key skills I developed during my time at the Bailiwick were confidence in client communication, fast paced decision making in response to service pressures and working efficiently within a team.



wagamama

• United Kingdom
• Food and Beverage Services
• 700 & Above Employee

• Team Member

  • Oct 2011 - Sep 2012

  Over my 11 months at Wagamama, during my A2 level studies, I became a very competent waitress. Handling all aspects of the job from taking orders and dealing with customers, to handling cash and working behind the bar. I thoroughly enjoyed my time there, however, had to leave due to my move to University. Throughout the year I won various workplace competitions whilst on shift, for example, highest tip percentage for the shift in which I achieved a 30% tip from one customer. Although working 20+ hour weekends whilst studying for my A levels, I enjoyed my working life, interacting with customers and other team members. This job developed my interpersonal skills, both through interaction with customers and other members of the working team in the restaurant, as well as an awareness of the wider responsibilities of working for a well known restaurant chain.



Sixteentwentyeight Architecture

• Marketing and Administrative Assistant

  • Jul 2011 - Sep 2012

  My role at Sixteentwentyeight was largely administration based, a part-time role focused around providing basic office services. During my time there I also was part of the development of various marketing strategies. Although Sixteentwentyeight Architecture was a small firm, it provided me with important experience of the intricacies of running a start-up business. My organisational skills were developed in this role, largely around organising large amounts of paperwork, as well as computation of data.