Experience

Somerset NHS Foundation Trust

• United Kingdom
• Hospitals and Health Care
• 700 & Above Employee

• Undergraduate Lead, Peninsula Medical School

  • Dec 2019 - Present



Paragon Group Ltd

• United Kingdom
• Information Services
• 1 - 100 Employee

• Project Coordinator - Paragon Service Graphics

  • Jan 2019 - Nov 2019

  Since my promotion, I have continued to work with a wide portfolio of clients, interacting with key stakeholders to provide clear project plans and deliverables. My additional responsibilities include: • Interpreting customer briefs and developing ideas into fully formed production projects, ensuring client requests translate clearly through to production bags. • Working to deadlines and under pressure to ensure all projects are completed to the best standard: meeting agreed specifications, within budget and on time. • Problem solving and providing alternative solutions to production methods. • Managing budgets in line with estimated costs to avoid overspends and potential risks. • Attending customer meetings to review and document processes for best practice. • Raising and receipting purchase orders Show less



Debenhams

• United Kingdom
• Retail
• 700 & Above Employee

• Assistant Project Coordinator - Magenta Print Division

  • May 2015 - Dec 2018

  During my time with Debenhams Print Division I worked with a wide variety of departments to ensure effective delivery of marketing support materials, required by both Debenhams and external clients for the UK and overseas markets. Key responsibilities in this role included: • Managing day to day customer service operations, and building relationships with new and existing customers, stores and suppliers. • Producing clear and accurate specifications for the factory based on customer briefs. • Developing new and successful briefing procedures, to streamline the quotation and delivery process. • Updating and maintaining internal databases/systems. • Supporting project teams. • Managing budgets and invoices. • Working with the installation teams and key stakeholders to coordinate installation of new branding concepts, seasonal changes and new introductions. Show less



SCC

• United Kingdom
• IT Services and IT Consulting
• 700 & Above Employee

• • Apr 2014 - May 2015

  Following my promotion to the position of Internal Account Manager I managed the internal function of one of the company’s biggest accounts (a FTSE 100 multinational engineering support services organisation). Responsibilities included:• Ensuring the highest levels of customer satisfaction through providing a full portfolio of account management services.• Project management across both customer sites and internal teams and services.• Problem solving and providing a continuous review of processes to ensure all goals were met.• Providing competitive quotations to win business through liaising with the customer and suppliers.• Attending monthly service reviews at customer sites and holding conference calls to manage customer projects and expectations.• Maintaining up to date customer records to ensure important documentation was easily retrievable should it be needed for internal purposes or project requirements. • Ensuring successful order processing by managing communications with suppliers and internal teams. Show less

• • Jan 2013 - Mar 2014

  In this position I supported a team of sales staff and had responsibility for the administration of one of the branch’s biggest accounts. Key responsibilities included:• Processing orders and keeping to tight deadlines and SLA’s.• Working with team members to streamline customer projects and objectives.• Training new team members.• Identifying and solving problems.• Acting as a first point of contact for any issues and queries.• Liaising with customers, suppliers and other members of the business on a daily basis. Show less



Park Street People

• United Kingdom
• Staffing and Recruiting
• 1 - 100 Employee

• Recruitment Consultant

  • Aug 2011 - Dec 2012

  I undertook this role shortly after graduating in 2011 and gained skills which provided me with a strong basis on which to build my career. I developed excellent communication skills and the ability to work both on my own initiative and as part of a team. My responsibilities in this role included: • Business development and account management – identifying, developing and maintaining client relationships in a competitive environment. • Interpreting client briefs to produce, edit and format a variety of documents and communications to reach target audiences. • Use of a variety of media including social media, web pages and print media. • Managing the entire recruitment process through initial briefing and interview to offer stage and beyond, whilst maintaining confidentiality for clients and candidates. Show less