Experience

LeasePLUS Group

• Australia
• Financial Services
• 1 - 100 Employee

• Receptionist/ Office Administration

  • Aug 2022 - Present



Probe Group DHHS,

• Melbourne, Victoria, Australia

• Customer Solutions Specialist

  • Aug 2021 - Present



recoveriescorp Insource

• Debt Officer - ATO (APS3)



Lion Co., Melbourne/ Bega Cheese Co.

• Melbourne CBD, Victoria, Australia

• Customer Resolutions Officer

  • Jan 2020 - Mar 2021

  Liaising with stakeholders of the company, de-escalating under-pressure clients when delivery errors occurred, problem-solving in a fast-paced environment to give customer’s the best alternative via phone and email. Managing 20+ cases per day while taking on any urgent communication requests that may come up. Negotiating credits with customers and businesses. Liaising with stakeholders of the company, de-escalating under-pressure clients when delivery errors occurred, problem-solving in a fast-paced environment to give customer’s the best alternative via phone and email. Managing 20+ cases per day while taking on any urgent communication requests that may come up. Negotiating credits with customers and businesses.