Charlotte Martin

Branch Manager at Austin & Wyatt Estate Agents
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Contact Information
us****@****om
(386) 825-5501
Location
Bournemouth, England, United Kingdom, UK

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Experience

    • United Kingdom
    • Real Estate
    • 1 - 100 Employee
    • Branch Manager
      • Jul 2022 - Present

    • United Kingdom
    • Real Estate
    • 1 - 100 Employee
    • Assistant Sales Manager
      • Feb 2022 - Sep 2022

    • Senior Sales Negotiator
      • Oct 2021 - Feb 2022

    • United Kingdom
    • Real Estate
    • 1 - 100 Employee
    • Sales Negotiator
      • Sep 2020 - Oct 2021

    • United States
    • Manufacturing
    • 1 - 100 Employee
    • Waitress
      • Jun 2019 - Sep 2020

      • Provided a high level of service for a Michelin recommended restaurant. • Modified my approach and manner to different clientele in a very formal setting. • Strived to achieve my targets in sales and frequently upsold items on the menu. • Tailored meals for allergy and intolerance's by coordinating the team to ensure the safety of the guest. • Took on many different roles to establish a smooth service, taking on responsibility’s as a leader and as a unit. • Coordinating the front of house and back of house to aid efficiency in a high quality and high pressure environment Show less

    • United Kingdom
    • Restaurants
    • 1 - 100 Employee
    • Waitress and Bartender
      • Sep 2018 - Jan 2019

    • United Kingdom
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Shadowing Massage Therapist
      • Apr 2018 - Dec 2018

      • Gaining experience and knowledge from Dave Mott who is lead physiotherapist and Managing Director/Owner of Physio Fitness. • Volunteering at White Star running, and coordinating events to promote Physio Fitness and provide pre, during and post massage therapy care for the athletes.• Extending knowledge and practise of vibration machines, taping, Game Ready stimulation devices and various recommended aftercare exercises and treatments to aid in recovery and maintenance.• Talking to clients, understanding their needs, and then modifying a treatment plan to accommodate their requirements. Show less

    • Receptionist
      • Apr 2018 - Dec 2018

      • Communicating and coordinating with customers and physiotherapists.• Organising appointment and Answering telephones with a professional and friendly manner.• Completed general office administration, data entry and money handling tasks.

    • United Kingdom
    • Hospitality
    • Shift Supervisor
      • Mar 2015 - Dec 2017

      • Managing team members and often-running shifts, including banking, opening and closing the business and managing the media related to the restaurant. • Ensuring that guests receive good service with the highest level of efficiency. • Working under high pressure. • Received training in first aid, health and safety, customer satisfaction and management. • Training new members of the team. • Confirming and checking health and safety of both front of house and back of house before, during and after shifts. • Organising and arranging the Christmas period activities, through training staff, attending area meetings, communicating with customers and providing the best care possible. • Accurately managing bookings via phone, in person, emails and online. Show less

    • Spectator Sports
    • 1 - 100 Employee
    • Massage Therapist
      • Dec 2015 - Apr 2016

      • Massaging athletes pre event, post event and training. • Accurate recording of massage notes and appointments. • Provided follow ups to maintain loyalty and consistency. • Maintaining good communication between coach, athlete and therapist. • Massaging athletes pre event, post event and training. • Accurate recording of massage notes and appointments. • Provided follow ups to maintain loyalty and consistency. • Maintaining good communication between coach, athlete and therapist.

    • United Kingdom
    • Wellness and Fitness Services
    • Massage Therapist
      • Sep 2015 - Feb 2016

      • Setting up and putting away equipment. • Listened and formulated a tailored plan for a client to provide the best care for their needs, giving advice for aftercare and specific equipment. • Meeting a variety of people with different needs and lifestyles, to complete client assessment forms and then follow up with treatment. • Keeping up to date with massage notes and executing them to a high professional level. • Time management between clients (allowing for cleaning, writing up notes and set-up between patients.) Show less

    • United Kingdom
    • Hospitality
    • Waitress and Bartender
      • Sep 2011 - Aug 2015

    • Gymnastics Coach
      • Sep 2008 - Jun 2013

      • Coached children between the ages of 4-15 to perform gymnastics safely. • Coached different techniques and occasionally took sole charge of running the sessions. • Helped organise and motivate children at competitions. • Communicated with parents about children’s progress. • Coached children between the ages of 4-15 to perform gymnastics safely. • Coached different techniques and occasionally took sole charge of running the sessions. • Helped organise and motivate children at competitions. • Communicated with parents about children’s progress.

    • Chemical Manufacturing
    • 1 - 100 Employee
    • Office Administrator
      • May 2011 - Sep 2011

      • Catalogued and archived private documents • Documented and filed invoices, and showed skill in paper and electronic systems. • Managed finances, through data entry and petty cash handling. • Catalogued and archived private documents • Documented and filed invoices, and showed skill in paper and electronic systems. • Managed finances, through data entry and petty cash handling.

Education

  • Cardiff Metropolitan University
    Bachelor's degree Bsc, Strength Conditioning, Rehabilitation and Sports Massage Therapy
    2013 - 2016
  • Queen Elizabeth's School Wimborne
    A Level, BTEC Sports and Outdoor Adventurous Activities
    2011 - 2013

Community

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