Charlotte Marsh

B2B Account Manager at Bray Leino
  • Claim this Profile
Contact Information
Location
Ilfracombe, England, United Kingdom, UK

Topline Score

Bio

Generated by
Topline AI

5.0

/5.0
/ Based on 1 ratings
  • (1)
  • (0)
  • (0)
  • (0)
  • (0)

Filter reviews by:

You need to have a working account to view this content. Click here to join now
Wildercombe House

Charlotte is a polite and focused individual, thriving on new challenges. Coupled with being extremely hard working and conscientious, Charlotte interacts well with people, enjoys being part of a team along with displaying excellent leadership skills.

0

/5.0
/ Based on 0 ratings
  • (0)
  • (0)
  • (0)
  • (0)
  • (0)

Filter reviews by:

No reviews to display There are currently no reviews available.
You need to have a working account to view this content. Click here to join now

Experience

    • United Kingdom
    • Advertising Services
    • 100 - 200 Employee
    • B2B Account Manager
      • May 2023 - Present
    • United Kingdom
    • Advertising Services
    • 1 - 100 Employee
    • Account Manager
      • Jan 2022 - Apr 2023

    • Account Executive
      • Nov 2021 - Jan 2022

    • General Manager
      • Jul 2020 - Oct 2021

      In addition to previous responsibilities (see below), the role exceeded that and also included the additional responsibility of – - Multi-tasking to manage staff hours, rotas, holiday's including responsibility for both front and back of house staff. - Ensuring the emails, booking system, reservations and customer experience are managed and executed efficiently. - Key relationships with core team members, employers and VIP customers/regulars and each individual. - Team leader and general manager to ensure the smooth running of over 30 members of staff, and between 200-300 customers per day. - Meeting stock take requirements, orders and monitoring spend per week. - Working to maximum efficiency to in-keep with a tight and precise time schedule throughout the day, problem-solving and adapting were required, whilst delivering the ultimate customer experience from start to finish. - Being reactive and flexible to switch roles, and fill gaps where the team requires the most assistance. - Using previous Adobe, organisation and design knowledge to reinvent menus, website and branding for the business. Show less

    • Ireland
    • Manufacturing
    • 700 & Above Employee
    • Packing Operator
      • Apr 2020 - Jun 2020

      This opportunity presented itself during the height of the pandemic in April 2020. I had returned from South East Asia due to Covid-19 and began looking for available work during this time. I embarked on a temporary position doing night-shift at Perrigo to serve the purpose of earning money. This was a temporary position: - Packing and operating machinery. - Loading compartments, organising paperwork, ensuring the machine is running to full capacity where possible. - Meeting hourly/daily targets on shift. - Reporting to shift leader with any queries, problems and solutions that the team and I had solved. - I began training on the sachet machines to understand and run the lines without supervision. Show less

    • Wellness and Fitness Services
    • Gap Year
      • Dec 2019 - Apr 2020

      In December 2019, I embarked on a one-way ticket to South East Asia to explore, travel and discover new experiences as a young 23 year old. With plans to continue to Australia to see what life was like down under, our travels were cut short with the outbreak of COVID-19. Bringing me home to North Devon, to now adventure on where the next chapter would take me. During this time I travelled Thailand, Malaysia, Singapore and Indonesia. In December 2019, I embarked on a one-way ticket to South East Asia to explore, travel and discover new experiences as a young 23 year old. With plans to continue to Australia to see what life was like down under, our travels were cut short with the outbreak of COVID-19. Bringing me home to North Devon, to now adventure on where the next chapter would take me. During this time I travelled Thailand, Malaysia, Singapore and Indonesia.

    • Senior Manager
      • Jul 2019 - Dec 2019

      - A trusted member of staff, a key holder to the building and business. - Responsible for opening and closing, management in accounts, cashing the tills and monitoring the daily takings. - Effective in time-management and strong leadership skills in a busy environment. - Key communication with large parties via telephone, email and meeting to organise key functions and tailored requirements. - Head member of staff to organise and prepare function rooms. - Team Leader of 5-15 staff members depending on shift or time of year. - Training basic logistic stills to new members and P.O.S system. - Strong customer service and memory skills with creating relationships with customers. - Continuing to advance personal development skills. - Content creation and ideas for promotion and yearly events. Show less

    • United Kingdom
    • Retail Apparel and Fashion
    • 1 - 100 Employee
    • Creative and Technical Co-Ordinator (Sales)
      • Jun 2018 - Apr 2019

      My role has vastly adapted and expanded throughout my time at PacaPod with my skillset being challenged and stretched. I have contributed and learnt a variety of both new and improved skills. I am currently working across two departments which are interchangeable: Sales and Marketing. Having travelled with the team to Cologne for the Kind und Jugend trade fair in September, this allowed my knowledge of the brand and product to be tried and tested. Key responsibilities for sales include: - Account managing and updating key retailers with new products, imagery, pricing and any new information - Researching new business e.g. Corporate and Nursery clients - Working and communicating with international distributors providing stock and forecast information - Communicating with the in-house team to ensure that I have the up to date knowledge for stock Key responsibilities for marketing include: - Updating and editing new season and current season product imagery. I use the Adobe suite software to edit. - Working with external photographers to create Stop Motion content of product - Working in and out of the studio on location shoots - Creating social media content - Creating and updating web banner for the website on a relevant and regular basis - Creating email marketing campaigns when relevant for our consumer to be notified - Manage all PR content and samples to be reviewed and sent out Show less

    • United Kingdom
    • Higher Education
    • 700 & Above Employee
    • BA (Hons) Fashion Management and Marketing Graduate
      • Sep 2015 - Sep 2018

      Completion of my degree studying Fashion Management and Marketing. Graduated in June 2018 with a First Class Honors degree from the University for the Creative Arts. Completion of my degree studying Fashion Management and Marketing. Graduated in June 2018 with a First Class Honors degree from the University for the Creative Arts.

    • Key Holder / Front of House
      • Nov 2013 - Apr 2018

      A part-time job role beginning when studying my A-Levels. Continuing throughout my breaks in the summer, moving to full time hours in the hospitality industry. Going back to part-time when on term breaks once joined university - stilling working extra hours here for part-time work outside of term breaks and the gallery hours in the summer. Main roles include: - Keyholder to the building. - Opening and closing the building, setting up the tills and doing the till from the previous day. - Managing a small team of around 8-10 people. - Team work, leadership and organisation are the basic logistic skills behind this role. - Memory skills and adaptation to a changing environment. Show less

    • United Kingdom
    • 1 - 100 Employee
    • Art Consultant
      • Jun 2017 - Sep 2017

      During the summer breaks from univesity. Gaining retail experience in the art industry gave me insight on being able to adapt and transfer knowledge to another industry section. - A keyholder to the building - holding responsibility for opening and closing. - Stocktake done weekly and monthly. - Handling stock transfers i.e. Deliveries to gallery and clients, organising specific transfers both local and global. - Quality checking deliveries to ensure they are not damaged upon transfer. - Client connections and relationship building. - Home approvals for clients. Hanging the piece for a client in the desired location to ensure their happiness with the piece. - Visual merchandising: re-hanging the gallery space and moving sculpture for the aesthetic of the gallery. This would be done once weekly, and small changes in the height of the summer season. - Relations with supplier: DeMontfort Fine Art Ltd. Liasing with orders, deliveries and new stock releases. - Knowledge application with artists including: Duncan MacGregor, Sherree Valentine Daines, Tom Butler, Antonio Russo, Doug Hyde, Kerry Darlington, Danielle O'Connor Akiyama, Rebecca Lardner and more. - Meeting sales targets each month: I achieved my personal target for each month and achieving the gallery's overall target. - Customer service and communication each day both personal and over telephone. Show less

    • United Kingdom
    • Retail
    • 1 - 100 Employee
    • Wholesale and Accounts Intern
      • Feb 2017 - May 2017

      Interning within the Skinnydip London production team gave me a fantastic insight into how the process of a product takes place. Learning and understanding the skills within the team to process and work with multiple teams in and out of office. Key roles and skills learnt included: - Assisting the Production manager with daily tasks and organisation - Updating the critical path - Updating the Makers list: product, numbers, quantity - Creating invoices for private label - Weekly skype calls with the China production team. Listening and learning the process when discussing a particular product. - Liasing with lead times and shipment dates. - Re-designing the wholesale website with new product and updating its look. - Unpacking and checking samples, then posting to the relevant customer. Show less

    • United States
    • Insurance
    • Backstage Fashion Week Runner
      • Sep 2016 - Oct 2016

      Building set designs, back-stage production and styling. Working with designers: Aquascutum, Roksanda and more. Communicating with events team - front and back of house. Building set designs, back-stage production and styling. Working with designers: Aquascutum, Roksanda and more. Communicating with events team - front and back of house.

    • United States
    • Entertainment
    • 1 - 100 Employee
    • Art Consultant
      • Jun 2016 - Sep 2016

      My first summer break from university, lookingto branch out and discover a new industry. I gained insight into retail experience in the art industry gave me insight on being able to adapt knowledge to another industry section. - Responsible and trusted to open and close the gallery - Stock take - Handling stock transfers i.e. Deliveries to gallery and clients, organising specific transfers. - Client connections and relationships - Relations with supplier: DeMontfort Fine Art Ltd. - Knowledge application with artists including: Duncan MacGregor, Sherree Valentine Daines, Tom Butler, Antonio Russo and more. - Meeting sales targets each month: I achieved my personal target for each month I worked there. - Communicating to all clients within the gallery at present moment Show less

    • United Kingdom
    • Hospitality
    • Assistant
      • Apr 2015 - Sep 2016

Education

  • University for the Creative Arts Epsom
    Bachelor’s Degree, Fashion Management and Marketing
    2015 - 2018
  • Petroc College Barnstaple
    A Level, Graphic Design, English Language, Business and Economics
    2013 - 2015
  • Ilfracombe Academy
    GCSE, History
    2010 - 2013

Community

You need to have a working account to view this content. Click here to join now