Charlotte Lowe

Board Member at Opa-locka Community Development Corporation
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Contact Information
us****@****om
(386) 825-5501
Location
Miami Beach, Florida, United States, US
Languages
  • English Native or bilingual proficiency
  • Swedish Native or bilingual proficiency
  • Portuguese Full professional proficiency
  • Spanish Limited working proficiency
Skills

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Work with Charlotte wasn't only a pleasure, but also an honor. As Country Manager, Charlotte has all the characteristics of "how to be a great leader". Attentive to details, she gave us the motivation to achieve the goals, providing us all the tools. Definitly, a great professional and a great leader!

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Credentials

  • Confronting Bias: Thriving Across Our Differences
    LinkedIn
    Oct, 2020
    - Nov, 2024
  • Diversity, Inclusion, and Belonging
    LinkedIn
    Oct, 2020
    - Nov, 2024
  • Unconscious Bias
    LinkedIn
    Oct, 2020
    - Nov, 2024
  • Leadership Training for Results
    Dale Carnegie Training
    Feb, 2020
    - Nov, 2024
  • Leading a Culture of Exceptional Service Training 101 and 202
    Forbes Travel Guide
    Oct, 2019
    - Nov, 2024
  • Ashridge Management Training
    Ashridge Executive Education, Hult International Business School
    Nov, 2018
    - Nov, 2024
  • Disney's Approach to Employee Engagement
    Disney Institute
    Oct, 2017
    - Nov, 2024

Experience

  • Ten North Group (formerly Opa-Locka Community Development Corporation - OLCDC)
    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Board Member
      • Jun 2021 - Present

      The mission of the Opa-locka Community Development Corporation (OLCDC) is to build a strong ecosystem that supports under-resourced communities in creating an equitable and sustainable economy. The mission of the Opa-locka Community Development Corporation (OLCDC) is to build a strong ecosystem that supports under-resourced communities in creating an equitable and sustainable economy.

  • EF Education First
    • Switzerland
    • Education Management
    • 700 & Above Employee
    • Executive Director
      • Jun 2021 - Present

      • Oversee daily operations of the school with student population between 300-700 students• Lead the Academic / Accommodation /Activities / Facilities / Food Services and Security Departments• Ensure smooth, seamless operations with high focus on customer service, customer interaction and customer satisfaction• Team Management- focus on recruitment, onboarding, training, growth and retention• Responsible for $5M+ Annual Budget• Winner of EF Global Customer Service Award Show less

    • Director, Language School at EF Education First
      • Jun 2015 - Jun 2021

  • EF Education First
    • Switzerland
    • Education Management
    • 700 & Above Employee
    • Country Manager
      • Jul 2011 - 2015

      • Accountable for business development/growth within Portugal • Promoting the brand and negotiating partnerships/protocols with businesses and educational institutions• Accountable for sales budget and sales • Leadership of sales team and running of office• Responsible for all Marketing activities – on and off line• Responsible for distribution plan and stock• In charge of the recruitment process and training

    • Country Product Manager
      • Feb 2010 - Jul 2011

      • Managing the development and implementation of student recruitment in the Portuguese market• Team management • Responsible for all Sales and Marketing Activities (online & offline)• Accountable for yearly Sales Budget

  • L'Oréal
    • France
    • Personal Care Product Manufacturing
    • 700 & Above Employee
    • Store Manager
      • Aug 2007 - Jan 2010

      • Implementation and opening of the brand/store in Portugal • Accountable for sales budget • Responsible for order taking/previsions and stock (product, samples, PLV) • Organization for the opening of two sales corners (shop in shop) • Leadership of sales team and running of daily routines • In charge of the recruitment process and training • Assuring the brand and store image (merchandising, personalized sales, brand values) • Organization and participation in Marketing activities Show less

  • H&M
    • Sweden
    • Retail
    • 700 & Above Employee
    • Department Manager
      • Jan 2003 - Aug 2007

      • Leadership and organization of sales personnel (team of 15-21) in the second largest store in the Iberian peninsula (total team 80-100) • Responsible for department sales • Administrative duties • Display work • Stock keeping • Recruitment of new personnel • Participation and leadership of internal training programs • Leadership and organization of sales personnel (team of 15-21) in the second largest store in the Iberian peninsula (total team 80-100) • Responsible for department sales • Administrative duties • Display work • Stock keeping • Recruitment of new personnel • Participation and leadership of internal training programs

Education

  • ISCTE - Instituto Universitário de Lisboa
    Erasmus student, Business
    1996 - 1997
  • Stockholms universitet
    Bachelor of Business Administration (B.B.A.), Organization and Marketing
    1991 - 1997
  • Santa Monica College
    Associate of Arts (A.A.), Liberal Arts and Communication” – Minor in Speech, Marketing, Merchandising & Communication
    1993 - 1995
  • Universidade de Lisboa
    Português
    1991 - 1992

Community

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