Charlotte Lake

Sr. Director, Health Plan Strategy at Teladoc Health
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Contact Information
us****@****om
(386) 825-5501
Location
Flower Mound, Texas, United States, US

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Experience

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Sr. Director, Health Plan Strategy
      • Aug 2021 - Present

      •Assist Health Plans by helping their members access the best healthcare, whenever they need it, from anywhere in the world •Promoting whole-person virtual care that includes primary care, mental health, chronic condition management and more •Assist Health Plans by helping their members access the best healthcare, whenever they need it, from anywhere in the world •Promoting whole-person virtual care that includes primary care, mental health, chronic condition management and more

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Regional Sales Director, Payment Services
      • Sep 2019 - Aug 2021

      • Build and manage relationships with health plan executives• Support General Managers for revenue growth in Payment Solutions• Collaborate with Operations, Implementation and Account Management Teams to grow sales and revenue• Presidents Club recipient 13 out of 15 years.

    • Area Vice President, Digital Sales
      • Sep 2005 - Sep 2019

      •Manage Digital Sales team for Medical Network, Payment Distribution and SSI programs.

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Manager, EDI Business Operations
      • Jan 2005 - Sep 2005

      •Manage Operations team to meet 2005 goals for newly acquired WI & MO Blue Plans •Develop business requirements, project scope and project plans for front end enhancements, system migrations and trading partner implementations •Budget planning and expense management for 3 cost centers •Results of operational leadership changed the direction of the Enterprise Strategy for 2006 for WellPoint operations •Manage Operations team to meet 2005 goals for newly acquired WI & MO Blue Plans •Develop business requirements, project scope and project plans for front end enhancements, system migrations and trading partner implementations •Budget planning and expense management for 3 cost centers •Results of operational leadership changed the direction of the Enterprise Strategy for 2006 for WellPoint operations

    • Account Executive/Regional VP, Payer and Vendor Sales
      • Oct 2000 - Mar 2004

      •Top Payer Sales Executive resulting in 3.2 million sales revenue realized in 2003 for eServices. •Develop, progress, negotiate and close sales cycles with C-level executives in existing accounts as well as new payers in the West region •Negotiate models that benefit all parties •Top Payer Sales Executive resulting in 3.2 million sales revenue realized in 2003 for eServices. •Develop, progress, negotiate and close sales cycles with C-level executives in existing accounts as well as new payers in the West region •Negotiate models that benefit all parties

  • Aetna
    • Dallas, TX
    • Regional EDI Manager
      • Apr 1988 - Jul 1997

      •Manage operations team to meet business requirement •Increased central region performance over 200% of goal in 18 months. Achievements were recognized by executives and budget/team planning was opened for premium selection of resources •Migrate 4 HMO’s to new adjudication system, identifying enhancements to increase productivity and functionality •Manage operations team to meet business requirement •Increased central region performance over 200% of goal in 18 months. Achievements were recognized by executives and budget/team planning was opened for premium selection of resources •Migrate 4 HMO’s to new adjudication system, identifying enhancements to increase productivity and functionality

Education

  • University of North Texas
    Vocal Performance
    1981 - 1984

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