Experience

New Forest District Council

• United Kingdom
• Government Administration
• 200 - 300 Employee

• Contract Relationship Officer

  • Mar 2022 - Present

• Procurement Contracts Officer

  • Sep 2018 - Feb 2022



GEA Group

• Germany
• Industrial Machinery Manufacturing
• 700 & Above Employee

• Logistics Specialist

  • Oct 2016 - Sep 2018



Ask Jules

• Winchester/ Southampton

• Personal Assistant

  • Jan 2016 - Oct 2016

  Working at Solent University on a fixed term contract, whilst assisting a terminally ill student, studying Illustration, responsible for, managing the university and clients personal timetable. Taking notes, producing an accurate record of lectures, seminars and workshops and working with the client to overcome communication barriers. Working at Solent University on a fixed term contract, whilst assisting a terminally ill student, studying Illustration, responsible for, managing the university and clients personal timetable. Taking notes, producing an accurate record of lectures, seminars and workshops and working with the client to overcome communication barriers.



Shared Hope For Orphans

• Uganda

• Volunteer

  • Nov 2015 - Dec 2015

  Career gap to support this non profit organisation by providing teaching support and general counseling service to young orphans of Uganda. I am now continuing this work in the UK as a Programmes Coordinator on a voluntary bases raising fund and sponsorship for the Orphanage. Career gap to support this non profit organisation by providing teaching support and general counseling service to young orphans of Uganda. I am now continuing this work in the UK as a Programmes Coordinator on a voluntary bases raising fund and sponsorship for the Orphanage.



TW Metals LLC

• United States
• Mining
• 300 - 400 Employee

• Inside Account Manager

  • Mar 2015 - Nov 2015

  A leading global distributor of specialty metals responsible for: (Reason for leaving: to pursue alternative career options). • Account Management of one of the largest account in the company’s portfolio. Also tasked with increasing profit % of this account and a managed caseload. • Creating, developing and finding new leads through cold calling and pursing more details on incoming calls. • Negotiating prices. • Converting measurements, currencies, working out landed costs and duties. • Procuring and sourcing, outside the product range, rare commodities and utilising profit margins. Show less



Safran

• France
• Aviation and Aerospace Component Manufacturing
• 700 & Above Employee

• Customer Support Representative/ Commercial Coordinator

  • Dec 2013 - Mar 2015

  Working in the aerospace, defence and security sector for the UK’S leading helicopter engine, repair and overhaul facility. Responsible for working with international and national key accounts, duties included: (Reason for leaving: notified of risk of redundancy) • Production of quotations for all requirements and coordination of the cost build up. Found weakness in pricing process, a new process was initiated generating savings of €25,000 on spares. • Raising SLAs to maintain business agreements, processing forecasts, orders using SAP. • Shipping products correctly by following export/customs regulations. • Applied and maintained export license application (SIELs and OGELs) and record maintenance. • Coordinated the production of the work in progress board; maintained the customer on time delivery metrics and coordinated action plans to achieve on time delivery; reporting on forecast. • Lead customer supplier communication and coordinating customer feedback. Show less



BAT

• United Kingdom
• Tobacco Manufacturing
• 700 & Above Employee

• Account Manager

  • Mar 2011 - Dec 2013

  Acting as a functional expert in all operational aspects of end to end, order processing and account management. Working with African, Middle Eastern and Eastern European markets shipping from South Africa, Kenya, Nigeria, Turkey, European factories and 3rd parties, duties included: (Reason for leaving: career progression having started in a temporary position and made permanent) • Managing service performance effectively in line with the business objectives and group KPIs. The Order Status accuracy report in 2013 improved by 17%. • Responding to market trends, demands, sanctions and environment. Ensuring that company processes and legal requirements are followed effectively. It was identified through analysing market trends that customer had been over ordering. By initiating an action plan it generated savings of $50,000 • Implementing contingency support plans for supply chain distributions. Successful supply to end markets when changing production factory. Ensuring no out of stock situations and shipments fulfilled on time in full. • Validating and collaborating forecasts with other business divisions to improve and deliver OTIF targets. OTIF improved over 18 months from 70% to monthly average 98%. • Multimodal transport experience via sea, rail, road and air. A good knowledge of incoterms • Consideration of markets with diverse credit and undertaking procedures of guarantee, such as Letters of Credit, Bills of Exchange. • Generating legal documentation such as: Bills of lading/ Airway Bill, Certificate of Origin, Phytosanitary Certificates etc, for custom purposes. • Used a variety of different sub programmes in SAP (APO and Symphony +) Show less



Mastervolt Uk

• Romsey

• Administrator

  • Oct 2010 - Feb 2011

  A Marine and Solar power company employed on a temporary contract, this role involved: • Managing international customer accounts ensuring shipments are fulfilled on time in full. • Responsible for managing stock and no out of stock situations and customer credit control. A Marine and Solar power company employed on a temporary contract, this role involved: • Managing international customer accounts ensuring shipments are fulfilled on time in full. • Responsible for managing stock and no out of stock situations and customer credit control.



Cognis Uk

• Hythe

• Customer Service Representative /Administrator

  • May 2010 - Oct 2010

  One of the largest worldwide pharmaceutical components assemblers, this role involved: (Reason for leaving: end of contract initially a two week temporary contract that lasted 5 months) • Receiving and agreeing delivery dates and prices for sales orders; processing the orders within SAP. • Completing and issuing documentation correctly to meet legal requirements and ensuring on- time payment. One of the largest worldwide pharmaceutical components assemblers, this role involved: (Reason for leaving: end of contract initially a two week temporary contract that lasted 5 months) • Receiving and agreeing delivery dates and prices for sales orders; processing the orders within SAP. • Completing and issuing documentation correctly to meet legal requirements and ensuring on- time payment.



WaverleyTBS

• Chandlers Ford

• Accounts Manager

  • Sep 2009 - May 2010

  Working for the UK's leading independent drinks wholesaler reporting to the Telesales Manager. (Reason for leaving: Redundant) • Responsible for smooth running of allocated accounts, consistently achieving 100% of my individual target by handling incoming calls over the telephone, progressing customer enquiries and orders using SAP. Working for the UK's leading independent drinks wholesaler reporting to the Telesales Manager. (Reason for leaving: Redundant) • Responsible for smooth running of allocated accounts, consistently achieving 100% of my individual target by handling incoming calls over the telephone, progressing customer enquiries and orders using SAP.