Experience

Defigo

• Norway
• Computer and Network Security
• 1 - 100 Employee

• Manager of Customer Success

  • Feb 2020 - Present

  As a Manager of Customer Success at Defigo, I lead a team that ensures our customers are achieving their goals and experiencing the full value of our products and services. I collaborate with cross-functional teams to implement and execute successful customer engagement strategies, including adoption, retention, and expansion. With a passion for delivering exceptional customer experiences, I leverage data insights and feedback to continuously improve our customer journey and drive business growth. Show less

• Marketing Manager

  • Jul 2019 - Feb 2020

  As a marketing manager at Defigo, I was responsible for developing and executing strategic marketing plans to promote the company's products and services. My role involved collaborating with cross-functional teams to create engaging content, managing digital campaigns, analyzing market trends, and generating leads. I also oversaw brand awareness initiatives, events, and PR activities. Through my leadership and innovative ideas, I successfully enhanced Defigo's market position and delivered results that exceeded expectations. Show less



Kid Interiør

• Norway
• Retail
• 100 - 200 Employee

• Sales Associate

  • 2015 - 2019

  I worked part-time at Kid Interiør in Haugesund, but moved to Bergen for further education and continued to work at the Bergen branch. Overall, this position helped me develop valuable skills that will prove useful in my future career.

• Sales Associate

  • 2015 - 2015

  As a sales associate at Kid Interiør, Raglamyr, Haugesund, my main responsibility was to provide exceptional customer service to shoppers looking for home décor and children's furniture. I assisted customers in finding the perfect product for their needs, answered any questions they had, and processed transactions accurately and efficiently. I also helped with visual merchandising, ensuring that the store always looked inviting and well-stocked. Through my role, I gained valuable experience in sales and customer service, as well as an understanding of the home decor industry. Show less



Kiwi Skåredalen

• Haugesund, Rogaland fylke, Norge

• Sales Associate

  • 2014 - 2018

  As a sales associate at Kiwi Skåredalen, my primary responsibilities included assisting customers with their shopping needs, restocking products, and maintaining a clean and organized store. I was also responsible for operating the cash register, handling cash transactions, and providing excellent customer service. Additionally, I worked with the store manager to ensure that the store was meeting sales targets and that inventory levels were maintained. Overall, my role required me to be friendly, approachable, and knowledgeable about the products we sold in order to provide customers with a positive shopping experience. Show less



Brødrene Jacobsen – Expert Raglamyr

• Haugesund, Rogaland fylke, Norge

• Sales Associate

  • 2012 - 2015

  As a sales associate at Brødrene Jacobsen – Expert Raglamyr, I was responsible for engaging with customers and providing them with information about our products. My main duties included stocking shelves, answering customer inquiries, operating the cash register, and processing returns and exchanges. I worked closely with my colleagues to ensure the store was well-maintained and provided a pleasant shopping experience for customers. Additionally, I was required to stay up-to-date with product knowledge and participate in training sessions to improve my sales skills. Overall, my role was crucial in achieving the store's sales targets and building customer loyalty. Show less



Mediehuset Haugesunds Avis

• Media Production
• 1 - 100 Employee

• Program Host

  • 2012 - 2014

  As a program host at Haugesunds Avis, I had the pleasure of presenting two popular shows, "15:00 Young" and "In My Shoes." In addition to my role as host, I was also an active member of the youth editorial team, contributing to the creation and development of content that resonated with our audience. Overall, it was an exciting and rewarding experience that allowed me to connect with young people in my community and share their stories with a wider audience. As a program host at Haugesunds Avis, I had the pleasure of presenting two popular shows, "15:00 Young" and "In My Shoes." In addition to my role as host, I was also an active member of the youth editorial team, contributing to the creation and development of content that resonated with our audience. Overall, it was an exciting and rewarding experience that allowed me to connect with young people in my community and share their stories with a wider audience.



Montér Raglamyr

• Haugesund, Rogaland fylke, Norge

• Sales Associate

  • 2011 - 2012

  As a Sales Associate at Montér Raglamyr, I was responsible for delivering exceptional customer service and ensuring a pleasant shopping experience for all customers. My duties included assisting customers with their purchases, providing product recommendations, and ensuring the store was organized and clean. Working closely with my team, I helped meet sales targets and achieve store goals. As a Sales Associate at Montér Raglamyr, I was responsible for delivering exceptional customer service and ensuring a pleasant shopping experience for all customers. My duties included assisting customers with their purchases, providing product recommendations, and ensuring the store was organized and clean. Working closely with my team, I helped meet sales targets and achieve store goals.