Charlotte Hopgood

Children’s Support Worker at Mashdel Healthcare
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Location
United Kingdom, GB

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Daire Flanagan

Charlotte worked for me in a busy F&B operation in The Maldron Hotel Galway. She displayed excellent attitude and ability in her performance. Particularly good with people and children. I would definitely hire Charlotte again if the opportunity arose.

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Credentials

  • Full Irish Driving License
    NDLS
    Nov, 2017
    - Sep, 2024
  • Motivational Interviewing 2
    Western Region Drug and Alcohol Task Force
    Nov, 2019
    - Sep, 2024
  • Solution Focused Brief Therapy
    Western Region Drug and Alcohol Task Force
    Nov, 2019
    - Sep, 2024
  • Putting the Pieces Together
    Western Region Drug and Alcohol Task Force
    Oct, 2019
    - Sep, 2024
  • Introduction to Children First Elearning Programme
    Tusla - Child and Family Agency
    Sep, 2019
    - Sep, 2024
  • Motivational Interviewing 1
    Western Region Drug and Alcohol Task Force
    Sep, 2019
    - Sep, 2024

Experience

    • United Kingdom
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Children’s Support Worker
      • Sep 2021 - Present

    • Ireland
    • Hospitality
    • 1 - 100 Employee
    • Food And Beverage Assistant
      • Aug 2018 - Aug 2021

      I have been working as a Food and Beverage Assistant in the Maldron Hotel since August 2018. I strive to ensure guest satisfaction at the highest level making sure each guest feels welcome and enjoys their stay at the hotel.I actively deal with guest complaints, being patient and communicating with the guest to resolve the problem.I also train new staff members. I have been working as a Food and Beverage Assistant in the Maldron Hotel since August 2018. I strive to ensure guest satisfaction at the highest level making sure each guest feels welcome and enjoys their stay at the hotel.I actively deal with guest complaints, being patient and communicating with the guest to resolve the problem.I also train new staff members.

    • Ireland
    • Non-profit Organizations
    • 1 - 100 Employee
    • Student Intern
      • Sep 2019 - Mar 2020

      I have completed a 7 month placement as a student intern with Galway Simon Community. I worked alongside my supervisor in the Women and Families ServiceDuties:Supported service users with accommodation searching and held accommodation clinics.Advocated on client's behalf by communicating with the necessary organisations and services.Encouraged clients with independent living skills e.g shopping, cleaning and cooking.Developed and maintained strong relationships with service users and other staff members.Maintained daily administrative duties in the office; scanning and filing.

    • Food And Beverage Assistant
      • Oct 2017 - Jul 2018

    • Food Server
      • Jul 2017 - Aug 2017

Education

  • National University of Ireland, Galway
    Bachelor of Arts - BA, Child Youth and Family Studies: Policy and Practice
    2017 - 2021
  • Dominican College Taylors Hill
    2011 - 2017

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