Experience

Eres Relocation Spain

• Spain
• Human Resources Services
• 1 - 100 Employee

• Global Mobility Project Manager

  • Feb 2021 - Present

  I am assisting expats and new hires relocating to France with home finding, settling-in, school finding, registration formalities and, when needed, departure arrangements. Everything in order to ensure a smooth transition. This involves communication with our clients as well as coordination with third parties, among other responsabilities related to invoicing, internal processes and commitment to continuons improvement.I am also involved in the training of our team about our new CRM to ensure a correct use. In my role, I also seek continuous improvement in our service delivery for our client when it comes to implementing new operational procedures in the team, meeting KPIs and customer satisfaction. Show less

• Relocation Consultant

  • Jul 2019 - Jan 2021

  Communication, coordination and assistance of relocation services (home search, settling-in, school finding...) for transferees and their families.Handling and supervision of administrative steps (social security registration, lease agreement review...) and in charge of weekly update regarding services.Compliance with ISO and Eura GQS requirements for relevant proceses and procedures.



About Events DMC and TRAVELS

• Greece
• Events Services
• 1 - 100 Employee

• Event Project Manager

  • Feb 2017 - Mar 2019

  In charge of budget from 5000 to 750 000 euros and groups from 15 to 700 persons. Elaboration of personalized programs and budget according to the brief received. Coordination of site-inspection if necessary. Organization of events: preparation and negociation of contracts, reservation with providers and preparation of roadbooks. Coordination of events on site and follow-up of the final budget and final payments after the event. In charge of budget from 5000 to 750 000 euros and groups from 15 to 700 persons. Elaboration of personalized programs and budget according to the brief received. Coordination of site-inspection if necessary. Organization of events: preparation and negociation of contracts, reservation with providers and preparation of roadbooks. Coordination of events on site and follow-up of the final budget and final payments after the event.



TUCAYA TRAVEL

• Leisure, Travel & Tourism
• 1 - 100 Employee

• In charge of the Administrative and Logistic Department

  • Apr 2014 - Jan 2017

  In charge of the logistic department for individuals, groups and mice: negociation with the different suppliers. Coordination of the events according to the contract signed by the client.Follow-up of reservations, preparation of roadbooks, accompaniment and coordination of groups (from 15 to 160 persons).In charge of the administrative department: organization of payments and update of financial charts.

• In charge of the FIT department (Free Independant Traveler)

  • Nov 2013 - Apr 2014

  Travel consultant for individual clients: analysis and understanding of new requests, preparation of personalized programs and budgets, management of reservations and payments, quality monitoring with the client while travelling in Panama.



One World Backpackers, Perth

• Perth, Australia

• WORKING HOLIDAY VISA AUSTRALIA

  • Nov 2012 - Sep 2013



Pulséa

• France
• Events Services
• 1 - 100 Employee

• Assistant Project Manager in Mice (Master's internship)

  • Apr 2012 - Sep 2012

  Organization of seminars and Incentive travels in France and abroad. Creation of customized programs and budget, follow-up of reservations, coordination on site of events. Accompaniment of groups from 50 to 110 persons. Organization of seminars and Incentive travels in France and abroad. Creation of customized programs and budget, follow-up of reservations, coordination on site of events. Accompaniment of groups from 50 to 110 persons.



TUCAYA TRAVEL

• Leisure, Travel & Tourism
• 1 - 100 Employee

• Assistant Project Manager in Mice (Master's internship)

  • Jan 2011 - Jun 2011

  Organization of incentive travels from 50 to 110 people : follow-up with clients, coordination of reservations with providers, preparation of roadbooks and coordination on site of the events. Organization of incentive travels from 50 to 110 people : follow-up with clients, coordination of reservations with providers, preparation of roadbooks and coordination on site of the events.