Experience

NCUK - The University Consortium

• United Kingdom
• Higher Education
• 1 - 100 Employee

• Student Support Manager

  • Jul 2021 - Present

• Student Support Executive

  • Dec 2019 - Jul 2021

• Placement Officer

  • May 2018 - Dec 2019


Chartered Insurance Institute
• United Kingdom
• Insurance
• 100 - 200 Employee
• Customer Service

  • Apr 2014 - Sep 2017

Northgate Information Solutions
• IT Services and IT Consulting
• 200 - 300 Employee
• Managed Services Trainee

  • Jul 2011 - Apr 2014


World Duty Free (Autogrill Retail UK)

• Sales Assistant

  • Apr 2009 - Sep 2010

  This was a full-time job in which I worked as part of the night team. My main duty was to offer an exceptional level of customer service. I was in charge of my own department and set high financial targets concerning spend, and consistently exceeded these targets. It was my responsibility to organise and complete the delivery every night in time for the morning. I was also asked to take on some additional responsibilities such as till checks, cashing up and cleaning duties. This was a full-time job in which I worked as part of the night team. My main duty was to offer an exceptional level of customer service. I was in charge of my own department and set high financial targets concerning spend, and consistently exceeded these targets. It was my responsibility to organise and complete the delivery every night in time for the morning. I was also asked to take on some additional responsibilities such as till checks, cashing up and cleaning duties.



ASP Retail

• Administrative Assistant

  • Feb 2009 - Feb 2009

  I was employed on a month’s contract in which I worked in a small team processing high levels of data. I had to code new CV’s and recode old ones in order to upload them onto the new system. I answered calls and did other ad-hoc admin duties as well as maintaining the office filing system. Overall I developed my admin skills to a higher level. I was employed on a month’s contract in which I worked in a small team processing high levels of data. I had to code new CV’s and recode old ones in order to upload them onto the new system. I answered calls and did other ad-hoc admin duties as well as maintaining the office filing system. Overall I developed my admin skills to a higher level.


Liverpool Guild Of Students
• United Kingdom
• Higher Education
• 1 - 100 Employee
• Volunteer

  • Sep 2007 - Aug 2008


Sale Conservative Club

• Bar Staff/Cleaner

  • Jun 2006 - Aug 2008

  I served customers, became familiar with the regular clients and built good customer relations, as well as handling money and doing the odd ad-hoc duties around the club. I was also employed to work as a weekend cleaner in the mornings and to cover other staff holidays. This job honed in on my time management skills as I had to have tasks completed within a few hours before the club was open for business. I served customers, became familiar with the regular clients and built good customer relations, as well as handling money and doing the odd ad-hoc duties around the club. I was also employed to work as a weekend cleaner in the mornings and to cover other staff holidays. This job honed in on my time management skills as I had to have tasks completed within a few hours before the club was open for business.



BaseLine

• United States
• Entertainment Providers
• 1 - 100 Employee

• Research Assistant

  • Sep 2005 - Apr 2008

  This was an ongoing job I had throughout my university career. I collated data for specific criteria using a range of methods such as qualitative and quantitative techniques. I was employed on behalf of other organisations such as Age Concern, The Philharmonic Orchestra and Divine. I would undertake their research which involved working with the public and occasionally at large events and venues. I had strict targets and time scales to adhere to and would consistently achieve these. This was an ongoing job I had throughout my university career. I collated data for specific criteria using a range of methods such as qualitative and quantitative techniques. I was employed on behalf of other organisations such as Age Concern, The Philharmonic Orchestra and Divine. I would undertake their research which involved working with the public and occasionally at large events and venues. I had strict targets and time scales to adhere to and would consistently achieve these.