Charlotte Gorka, MCM
Account Director at Jan Kelley- Claim this Profile
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Bio
Experience
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Jan Kelley
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Canada
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Advertising Services
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1 - 100 Employee
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Account Director
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Aug 2022 - Present
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Account Manager
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Sep 2020 - Aug 2022
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Account Executive
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Jan 2019 - Aug 2020
• Manage and nurture relationships with clients; with a key focus on building long term relationships and developing strategies to achieve changing business goals• Strive to have a deep understanding of client needs to drive and deliver marcom solutions • Use data driven insights to develop and execute marketing activities • Develop and manage digital campaigns• Influencer of agency culture • Plan and execute Jan Kelley 'Toast & Jam' sessions including: planning series topics, selecting speakers, managing social promotion and day-of event management
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Communication and Account Coordinator
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Jan 2018 - Jan 2019
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Account Manager
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Dec 2016 - Dec 2017
• Maintain and manage relationships with clients; with a key focus on building long term relationships and developing the account.• Develop, plan, and execute experiential marketing activation's for key clients.• Recruit, train and manage staff for in-field activation's. • Management of client budget and ensuring the required resources are being allocated. • Maintain and manage relationships with clients; with a key focus on building long term relationships and developing the account.• Develop, plan, and execute experiential marketing activation's for key clients.• Recruit, train and manage staff for in-field activation's. • Management of client budget and ensuring the required resources are being allocated.
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C&B Display Packaging Inc. (Division of Royal Containers Ltd)
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Canada
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Packaging & Containers
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1 - 100 Employee
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Project Coordinator/Account Manager Trainee
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Apr 2016 - Dec 2016
-Working as part of the customer service team as a liaison between account managers and clients. -Assist the sales team in preparing and executing presentations to key clients.-Working with the Vice President of Sales and Marketing to create & execute marketing material. -Providing assistance to the accounting department during peak times. -Working as part of the customer service team as a liaison between account managers and clients. -Assist the sales team in preparing and executing presentations to key clients.-Working with the Vice President of Sales and Marketing to create & execute marketing material. -Providing assistance to the accounting department during peak times.
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Brock University
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Canada
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Higher Education
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700 & Above Employee
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Recruitment & Liaison Officer
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Aug 2015 - Mar 2016
-A Brock Ambassador, representing Brock to prospective students, counsellors and parents-Travelled to secondary schools across Ontario, conducting informational presentations to educate prospective students on the Brock experience -Provided additional guidance to potential incoming students through e-mail correspondence and individual meetings -Recruitment event support and planning including the Ontario University Fair, Campus Tours Fall Preview Day, and Open House-Assisted in planning and executing student engagement programs-Provided critical feedback on current marketing material, and was involved in the implementation of new marketing strategies
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Brock University Students' Union
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Canada
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Higher Education
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1 - 100 Employee
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Marketing Intern
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Sep 2014 - Apr 2015
-Increased participation by engaging students in BUSU events and services-Communicate with students both in person and through social media-Provide constructive feedback on events and services to continually improve the student union -Increased participation by engaging students in BUSU events and services-Communicate with students both in person and through social media-Provide constructive feedback on events and services to continually improve the student union
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WestRock Company
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United States
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Packaging and Containers Manufacturing
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700 & Above Employee
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Project Manager
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Apr 2014 - Aug 2014
-Provided superior customer service skills and project management support to key accounts. Demonstrated a high level of sensitivity to client needs by adapting to external environmental influences to ensure on-time product delivery.-Received positive performance feedback from supervisors, team members, and customers alike. -Role included: booking orders on tight deadlines, interfacing between the customer and production teams at multiple facilities and specific projects as assigned by the General Manager.
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WestRock Company
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United States
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Packaging and Containers Manufacturing
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700 & Above Employee
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Administrative Assistant
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Apr 2013 - Aug 2013
-Provided administrative support to the General Manager as well as reception duties for the Etobicoke Division. This included: assigned projects, greeting clientele, management of office supply inventory, handled all courier and mailing duties, handled all general inbound telephone and e-mail inquiries. Fully Utilized Microsoft office skills. -Provided administrative support to the General Manager as well as reception duties for the Etobicoke Division. This included: assigned projects, greeting clientele, management of office supply inventory, handled all courier and mailing duties, handled all general inbound telephone and e-mail inquiries. Fully Utilized Microsoft office skills.
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Receptionist
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Mar 2011 - Jul 2012
-Worked in a patient-centred environment, provided superior patient care by providing a warm and welcoming greeting, effective scheduling, prompt and accurate billing and insurance submissions. -Worked in a patient-centred environment, provided superior patient care by providing a warm and welcoming greeting, effective scheduling, prompt and accurate billing and insurance submissions.
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Education
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McMaster University
Master’s Degree, Communication Management -
Brock University
Bachelor’s Degree, Business Communications