Charlotte Gorka, MCM

Account Director at Jan Kelley
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Contact Information
us****@****om
(386) 825-5501
Location
Hamilton, Ontario, Canada, CA

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Experience

    • Canada
    • Advertising Services
    • 1 - 100 Employee
    • Account Director
      • Aug 2022 - Present

    • Account Manager
      • Sep 2020 - Aug 2022

    • Account Executive
      • Jan 2019 - Aug 2020

      • Manage and nurture relationships with clients; with a key focus on building long term relationships and developing strategies to achieve changing business goals• Strive to have a deep understanding of client needs to drive and deliver marcom solutions • Use data driven insights to develop and execute marketing activities • Develop and manage digital campaigns• Influencer of agency culture • Plan and execute Jan Kelley 'Toast & Jam' sessions including: planning series topics, selecting speakers, managing social promotion and day-of event management

    • Communication and Account Coordinator
      • Jan 2018 - Jan 2019

    • Account Manager
      • Dec 2016 - Dec 2017

      • Maintain and manage relationships with clients; with a key focus on building long term relationships and developing the account.• Develop, plan, and execute experiential marketing activation's for key clients.• Recruit, train and manage staff for in-field activation's. • Management of client budget and ensuring the required resources are being allocated. • Maintain and manage relationships with clients; with a key focus on building long term relationships and developing the account.• Develop, plan, and execute experiential marketing activation's for key clients.• Recruit, train and manage staff for in-field activation's. • Management of client budget and ensuring the required resources are being allocated.

    • Canada
    • Packaging & Containers
    • 1 - 100 Employee
    • Project Coordinator/Account Manager Trainee
      • Apr 2016 - Dec 2016

      -Working as part of the customer service team as a liaison between account managers and clients. -Assist the sales team in preparing and executing presentations to key clients.-Working with the Vice President of Sales and Marketing to create & execute marketing material. -Providing assistance to the accounting department during peak times. -Working as part of the customer service team as a liaison between account managers and clients. -Assist the sales team in preparing and executing presentations to key clients.-Working with the Vice President of Sales and Marketing to create & execute marketing material. -Providing assistance to the accounting department during peak times.

    • Canada
    • Higher Education
    • 700 & Above Employee
    • Recruitment & Liaison Officer
      • Aug 2015 - Mar 2016

      -A Brock Ambassador, representing Brock to prospective students, counsellors and parents-Travelled to secondary schools across Ontario, conducting informational presentations to educate prospective students on the Brock experience -Provided additional guidance to potential incoming students through e-mail correspondence and individual meetings -Recruitment event support and planning including the Ontario University Fair, Campus Tours Fall Preview Day, and Open House-Assisted in planning and executing student engagement programs-Provided critical feedback on current marketing material, and was involved in the implementation of new marketing strategies

    • Canada
    • Higher Education
    • 1 - 100 Employee
    • Marketing Intern
      • Sep 2014 - Apr 2015

      -Increased participation by engaging students in BUSU events and services-Communicate with students both in person and through social media-Provide constructive feedback on events and services to continually improve the student union -Increased participation by engaging students in BUSU events and services-Communicate with students both in person and through social media-Provide constructive feedback on events and services to continually improve the student union

    • United States
    • Packaging and Containers Manufacturing
    • 700 & Above Employee
    • Project Manager
      • Apr 2014 - Aug 2014

      -Provided superior customer service skills and project management support to key accounts. Demonstrated a high level of sensitivity to client needs by adapting to external environmental influences to ensure on-time product delivery.-Received positive performance feedback from supervisors, team members, and customers alike. -Role included: booking orders on tight deadlines, interfacing between the customer and production teams at multiple facilities and specific projects as assigned by the General Manager.

    • United States
    • Packaging and Containers Manufacturing
    • 700 & Above Employee
    • Administrative Assistant
      • Apr 2013 - Aug 2013

      -Provided administrative support to the General Manager as well as reception duties for the Etobicoke Division. This included: assigned projects, greeting clientele, management of office supply inventory, handled all courier and mailing duties, handled all general inbound telephone and e-mail inquiries. Fully Utilized Microsoft office skills. -Provided administrative support to the General Manager as well as reception duties for the Etobicoke Division. This included: assigned projects, greeting clientele, management of office supply inventory, handled all courier and mailing duties, handled all general inbound telephone and e-mail inquiries. Fully Utilized Microsoft office skills.

    • Receptionist
      • Mar 2011 - Jul 2012

      -Worked in a patient-centred environment, provided superior patient care by providing a warm and welcoming greeting, effective scheduling, prompt and accurate billing and insurance submissions. -Worked in a patient-centred environment, provided superior patient care by providing a warm and welcoming greeting, effective scheduling, prompt and accurate billing and insurance submissions.

Education

  • McMaster University
    Master’s Degree, Communication Management
    2016 - 2019
  • Brock University
    Bachelor’s Degree, Business Communications
    2011 - 2015

Community

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