Experience

SMI

• Independent Adjuster

  • 2007 - Present

  Conducted interviews under oath for claimants presenting claim for auto accident. Obtained detailed information regarding vehicle ownership, employment, facts of accident, injury, medical treatment.



Permanent General Assurance

• Claims Supervisor

  • Apr 2001 - Nov 2005

  Reviewed new claims for assignment to staff adjusters. Adjusted reserves based on value of potential claim. Directed staff adjusters by providing task to be completed to progress the claim to resolution. Monitored work ethics of staff adjusters, dealt with vendors, created processes for claims handling.



AIG

• Bodily Injury

  • Oct 2000 - Apr 2001

  Resolved vehicle property damage. Obtained information regarding potential injuries that would create additional coverage exposure. Gathered medical bills and other out of pocket expenses for the claimant. Evaluated claim for settlement, and negotiated same.