Charlotte Sutcliffe (nee. Gray)

Gym Manager at Inside Out Health Club
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Contact Information
us****@****om
(386) 825-5501
Location
Gold Coast, Queensland, Australia, AU

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5.0

/5.0
/ Based on 2 ratings
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Stephanie Lee

Charlotte was an invaluable member of our team who I had the absolute pleasure of being her direct Manager. Charlotte has a natural ability to turn complex data into clear insights to create compelling and engaging client presentations. Her storytelling skills were second to none which was a testament to her attention to detail and ability to understand client needs. Her strong work ethic and dedication to excellence was evident in everything she did, often going above and beyond to ensure she was providing the highest quality work and delivering great results for our team. What truly sets Charlotte apart is her teamwork and collaborative nature. Her positive attitude and energy made her well-liked and respected by her team and all business partners who she built meaningful relationships with. I highly recommend Charlotte, a true professional who I can confidently say will be an asset to any organisation she works with.

Cristina Cista

During my time working closely with Charlotte, I was consistently impressed by her remarkable ability to build and maintain strong relationships with clients, colleagues, and business partners. Her natural aptitude for connecting with others and understanding their needs made her an invaluable asset to our team. Furthermore, Charlotte possessed an exceptional talent for transforming complex data into compelling stories that captured the imagination of their audience. Her storytelling skills were truly outstanding, and their ability to craft clear and concise narratives out of intricate information was a testament to her creativity and attention to detail. Charlotte was a quick learner, with a talent for quickly grasping new concepts and adapting to changing environments. She was able to master new tools and technologies quickly and effectively, making her a point of reference on our team. In addition to her exceptional relationship-building, storytelling, and quick learning skills, Charlotte was also a master at managing deadlines and ensuring that projects were completed on time and to the highest possible standard. Her attention to detail and project management abilities were unmatched and she consistently delivered exceptional results. Overall, Charlotte is a highly creative and results-driven professional who is a joy to work with. Her adaptability, dedication, and professionalism make her an ideal team player, and I wholeheartedly recommend her to anyone.

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Experience

    • Australia
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Gym Manager
      • Jul 2023 - Present

  • Graycliffe Services
    • Gold Coast, Queensland, Australia
    • Owner
      • Apr 2023 - Present

      Having recently purchased multiple vending machines spanning the Gold Coast, I have greatly enjoyed learning how to operate each system, developing strong, automated stock management foundations to ensure this endeavour continues to be self-managing. Having recently purchased multiple vending machines spanning the Gold Coast, I have greatly enjoyed learning how to operate each system, developing strong, automated stock management foundations to ensure this endeavour continues to be self-managing.

    • United States
    • Technology, Information and Internet
    • 700 & Above Employee
    • Insights Specialist
      • Aug 2022 - Apr 2023

      In this role, I was responsible for making sense of complex product performance data, illuminating blind spots for clients and providing actionable insights and predictive recommendations to drive business value. In supporting customers to make sense of data, and supporting my team members to team outcomes, I also: • Effectively communicated the value proposition of Indeed’s customer value offering for key clients, consolidating PowerPoint presentations and developing visual data representations. • Provided tailored research for partnership collateral to add to strategic direction, pulling data from multiple source points and systems, supporting stakeholders to extract meaningful data and reports. Show less

    • Australia
    • Advertising Services
    • 200 - 300 Employee
    • Client Strategy Manager
      • Aug 2021 - Aug 2022

      With a focus on developing strong relationships with key clients, I was proud to be asked by the CMO to rejoin JCDecaux to lead a small team of three, tasked with effectively communicating the value proposition of JCDecaux's customer value offering. Key responsibilities and achievements included: • Providing tailored, in-depth insights and research partnership collateral to drive strategic direction. • Identified the need to create a 'brief response workflow' to manage complex, multi-stakeholder projects which provided clarity on project progress, relevant stakeholder responsibilities and eliminated unnecessary tasks. The new streamlined process converted $15mil+ of partnership briefs in just one months and received personal recognition from the CEO. • Involved in the hiring process from start to finish of newly created roles due to my team's success. Show less

    • Australia
    • Financial Services
    • 700 & Above Employee
    • Insights Analyst - Data and Decision Science
      • Nov 2020 - Aug 2021

      Using data-based quantitative techniques, in partnership with Marketing, Product and Digital, to identify and deliver relevant propositions to CBA customers and prospects. Performing post-campaign analysis across all channels, providing customer insight and recommendations on growth opportunities to optimise campaigns. Using data-based quantitative techniques, in partnership with Marketing, Product and Digital, to identify and deliver relevant propositions to CBA customers and prospects. Performing post-campaign analysis across all channels, providing customer insight and recommendations on growth opportunities to optimise campaigns.

    • Australia
    • Advertising Services
    • 200 - 300 Employee
    • Insights & Strategy Executive
      • Mar 2018 - Nov 2020

      Understanding client’s business challenges and objectives and creating compelling stories to JCDecaux as the strongest solution to meet client’s objectives. Utilising robust propriety tools (including surveyed, transactional and mobile data) and presenting complex data in a compelling and approachable way to clients and non-technical audiences. Understanding client’s business challenges and objectives and creating compelling stories to JCDecaux as the strongest solution to meet client’s objectives. Utilising robust propriety tools (including surveyed, transactional and mobile data) and presenting complex data in a compelling and approachable way to clients and non-technical audiences.

    • Australia
    • Book and Periodical Publishing
    • 700 & Above Employee
    • Research & Insights Analyst
      • Jan 2017 - Mar 2018

      Utilised a selection of databases (Nielsen CMV, emma and Roy Morgan), focus groups and bespoke research to respond to a variety of advertising campaign briefs to position Bauer as the leading and most unique platform to advertise on. Also specialised in the Fashion, Health & Lifestyle Brands supporting Editors and Publishers to understand their respective brand audiences.

    • Brand Manager
      • Aug 2015 - Dec 2016

      Brand Management across a portfolio of 9 titles consisting of Women’s, Food and Homes titles (I.e. Cosmopolitan, Gourmet Traveller, Australian House & Garden etc). Working with the Marketing Manager and CMO to develop and implement strategic marketing plans in order to drive circulation growth across my portfolio of magazines.

    • Circulation Executive
      • Sep 2014 - Aug 2015

      Circulation Management of a portfolio of Women’s and Specialist titles (I.e. Cosmopolitan, ELLE, Harper's BAZAAR etc). Worked closely with the Publishing and Marketing teams to develop the overall circulation and channel strategy and effectively implemented this via the Distribution, Retail and Operations teams.

    • Demand Forecast Analyst
      • Mar 2014 - Sep 2014

      Managed the distribution of stock across a number of stores, ensuring the right stock is in the right place at the right time.

Education

  • University of Warwick
    Bachelor of Science (BSc), Mathematics
  • General Assembly Sydney
    Data Analytics
    2019 - 2020

Community

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