Budget Analyst

• Sep 2021 - Present

IT Project Manager

• Jul 2019 - Sep 2021

IT Project Coordinator

• Jul 2016 - Sep 2021

Office Manager - ITS

• Apr 2015 - Jul 2017

Accounting Clerk IV

• Jul 2013 - Feb 2015

Accounting Technician II

• Dec 2005 - Jul 2013

* Reconcile daily revenue and process bank deposits, enter revenue into revenue system * Posting payroll data into the payroll system, along with keeping leave reports, seasonal and project hours* Purchasing for various park projects, park construction and park improvements* Conduct interviews and process hiring paperwork* Train/Cross-train all staff in office operations* Supervise seasonal office staff* Provide excellent customer service to all customers in person as well as via the phone and e-mail* Taking Reservations for campgrounds, weddings, shelter, reunion center special events and group visits* Keeping and maintaining various monthly reports and records* Processing invoices to be paid, maintaining worksheets and P. O. balances.* Assist with budgetary process* Post/Code purchase-card transactions to system and attached various funding lines.* Organize park events such as camper treat and Easter egg hunts* Scheduling of Volunteers

Tuition Information Supervisor

• Mar 2000 - Sep 2005

* Provide excellent customer service to internal and external customers through effective listening and Communication* Supervise daily activities of 9 direct reports* Conduct in dept interviews to select new employees* Perform and deliver performance appraisals* Coordinate phone banks, information desk and incoming mail* Supervise the efficient disbursement of financial aid, posting of student payments, departmental deposits and 3rd Party Billing.* Obtained specialized training in the management and operation of Customer Service Tracking System to facilitate the “Ask the Sooners” web site as well as monitor and utilize the data collected to proactively implement necessary changes in policy and process * Process Title IV repayments and authored training manual* Created process and training manual for Oklahoma Scholastic Leadership Program including facilitation of student enrollment, tuition waivers and retroactive enrollment* Maintained appropriate staff to handle varied volume while meeting budgetary obligations* Accurately balance all tuition transactions* Adept in all office procedures

CSM-Lead

• Jun 1995 - Mar 2000

* Supervised a staff of over 20 full time, part time and peak employees to insure maximum productivity* Coordinated schedules to establish appropriate staffing levels to meet the needs of the customer* Managed interview and selection process to hire staff to open a new store* Used appropriate interpersonal style to coach and mentor employees* Organized employee training* Consulted with Department Managers to ensure employee development and assessments were current* Completed all employee record keeping in accordance with local state and federal regulatory requirements* Crossed trained to cover other areas