Experience

Harwood HR Solutions

• United Kingdom
• Human Resources Services
• 1 - 100 Employee

• Senior Human Resources Consultant

  • ene. de 2021 - - actualidad



AFFINITY TRUST

• United Kingdom
• Hospitals and Health Care
• 200 - 300 Employee

• HR Business Partner

  • ene. de 2019 - ene. de 2021



Dollar UK

• United Kingdom
• Financial Services
• 1 - 100 Employee

• HR Business Partner

  • abr. de 2017 - dic. de 2018

  • Act as an ambassador towards the health, safety and wellbeing of employees. Give counsel and guidance in supporting our obligation towards the duty of care and welfare for our teams to assist in resolving issues that may have an impact on individual or team performance.• Implement policies, standards and principles in order for Retail Operations to be in line with best practice, company procedure and legislative standards. • Build the capability of our leaders to inspire their teams to deliver; developing confidence, self-sufficiency and the ability to lead in a fast paced and dynamic environment.• Develop the understanding and practical application of our performance management framework to drive a high performance culture; from objective setting and embedding quarterly performance reviews to developing high potential employees via development plans and supporting underperformance through improvement plans. • Embed the talent management and succession planning framework to identify our talent, develop talent pipelines and grow the readiness of our internal talent.• Plan, deliver and evaluate people development interventions in order to develop current management capability.• Provide an advisory service to the Regional Director, Operations Manager and Business Manager roles in order to develop a consistent approach to Employee Relations across UK Retail Operations. • Provide resourcing advice and support the selection and appointment of management roles.• Monitor, analyse and interpret people metrics and operational KPIs to support our leaders in understanding and maximising the people opportunities as well as in addressing risk.• Drive people accountabilities and ownership within our Retail Operation.• Uphold the integrity of our reward and recognition schemes, including; bonus processes, ad-hoc incentives and the annual merit review.



ICL - DFC Global Corp.

• Human Resources Advisor

  • oct. de 2009 - abr. de 2017

  • Manage recruitment process by liaising with the recruiting Manager, recruitment agencies and applicants through the interview process• To process and ensure accuracy of all offer letters, contracts of employment, new starter packs• Ensure legal requirements are met in terms of eligibility to work in the UK and to liaise with the Home Office to ensure compliance• To perform background checks on new employees• Set up and maintain personnel files in line with best practice methods on mandatory and best practice records to be kept• To liaise with Team Managers to ensure that end of probation meetings are held and the letters are sent to employees confirming the outcome• Respond to reference and mortgage requests where necessary by complying with the Data Protection Act• To conduct exit interviews with all leavers• Monitor attendance across the business and report on absence levels and report these where applicable• To support the formulisation and writing of new policies and procedures• To keep abreast of Legal requirements and best practice principles and to advise the business accordingly• To keep abreast of current business issues and business priorities through close working relationships with the management team• To work proactively with line management in the resolution of employee relations issues to prevent escalation and an early resolution• Provide support to employees on HR issues; as and when required• Management/Administration of the Rewards & Recognition program• Management of NVQ training; includes sign up process and managing of appointments• Assist with the organisation and running of staff social events• Assist with the management of all charity projects including, sponsorship, payroll giving, and monthly donations



dlc Hillesden Securities Limited

• United Kingdom
• Financial Services
• 1 - 100 Employee

• Telephone Debt Negotiator

  • jul. de 2004 - oct. de 2009