Experience

Social Sense Limited

• United Kingdom
• Advertising Services
• 1 - 100 Employee

• Project Manager

  • May 2022 - Present

  Working on tight deadlines, I successfully work across multiple organisations to deliver projects on time and within budget. Collaboration is key. And that’s where I thrive, partnerships work. This is a newly created role at the social behaviour change agency where I am working part-time. Supporting clients from the charity sector, public health and local government, my role is to project lead on campaigns, bring new ideas in collaboration on a range of activities. This includes co-producing our products and services with the people who matter across all grassroots communities and backgrounds. One of the large-scale pieces of work I have been supporting is the development is the use of a dementia friendly app called Greater Moments. This has meant working with tech developers, and people with lived experience to develop the app. I have also reshaped the marketing strategy and GDPR and other operational compliance for the business. Within the role I have also sought and created business development opportunities, writing and preparing funding applications.



Henshaws

• United Kingdom
• Non-profit Organizations
• 100 - 200 Employee

• Marketing Manager

  • Jun 2021 - May 2022

  My role was to lead, implement, monitor and evaluate marketing strategies and plans for Henshaws Knowledge Village (offline & digital) and support marketing digital fundraising. I also supported the wider Community Services Team. Other parts: I strengthened the Henshaws brand and increase awareness with key stakeholders. Supported the management of stronger communications with stakeholders to build stronger, more beneficial relationships. I also supported the fundraising activity for the charity online. Helping to promote events and donation activities. Through paid promotion and organic reach. I had a team of wonderful people too who I line managed. These included a Digital Communications Officer and Video Marketing Officers x2



Gaddum

• United Kingdom
• Mental Health Care
• 1 - 100 Employee

• PR & Comms Lead

  • Mar 2018 - Dec 2020

  I was responsible for delivering messages and campaigns that were strategic, responsive to external factors and disseminated in the most effective way to maximise the impact Gaddum makes within communities and to stakeholders for the benefit of the diverse communities they serve. My responsibilities included (but not limited to): • Developing relationships with the media; key partner organisations such as local authorities and NHS commissioners; key corporate contacts within the private sector; and key influencers within communities. • Responsible for ensuring effective and engaging mechanisms are in place for communication within Gaddum, among both staff and volunteers; working across the organisation to ensure continuity of message and coverage of all projects and services. Including the delivery of staff engagement events and activities. • Lead on Gaddum’s branding review, communications and marketing, ensuring high quality and creative campaigns on a limited budget. Created a new brand. • Manage, co-ordinate and monitored Gaddum’s press and social media presence, maximising opportunities to promote the impact the organisation makes. • Identified potential threats which could adversely affect the reputation of Gaddum and develop speedy and effective responses to help safeguard and enhance the reputation of the organisation including development of an effective crisis communications strategy. • And more...



intu

• Poland
• Retail Apparel and Fashion

• Community Development Manager

  • Aug 2014 - Mar 2018

  Working with 400 direct staff and a total of 8,000 retailer staff I highlighted and delivered projects out within the community in partnership. One major scheme of work is managing the centre's fountain fund which attracts hundreds of charities requesting to work with the centre. Projects have included a North West emergency services event, embedding the first UK shopping centre autism friendly resource to name a few. In the time I worked at the centre, volunteering, community project work and understanding local need with staff has increased immensely. As well as this I helped to re structure the centre's community development strategy. The autism project I managed at intu Trafford Centre resulted in a group wide project so that all customers can benefit from the autism friendly training and resources that have been created.



Salford City Council

• United Kingdom
• Government Administration
• 700 & Above Employee

• Inclusion Officer (Starting Life Well)/Anti Bullying Strategy Support Officer, PM for Youth Day

  • Mar 2012 - Aug 2014

  This role worked with schools and other settings such as PRU, care homes to support them in developing their anti-bullying work as well as developing the strategy and creating a new ‘threshold system’ and directory of services for all that work with young people and parents in Salford. This also included training in restorative practice, behaviour and emotional needs, cyberbullying sessions in the aforementioned settings for staff, pupils and their parents. I was also Project Manager for Youth Day. An annual event to celebrate the positive achievements of young people in the city. A whole city-wide event communicating and delivering sessions with young people and partners involving marketing and pr of the event, social media marketing, managing of budgets, liaising with partners and communicating to the city the first annual event for Young People. Visit www.wuu2.info for information

• Family First Officer/Anti Bullying Strategy Support Officer

  • May 2008 - Apr 2012

  This role was to work within the All Hallows Extended School Cluster to continue the process of building positive and long lasting relationships between parents, families and schools - using a multi agency approach wherever possible and inclusive practice.This role involved creating, developing and managing family learning, adult learning and community development within a group of seven schools. This role is a support and development role for parents and families with children attending these schools with a high emphasis on developing the links in the community. Due to the nature of the role I was to seek funding to deliver some of the courses I run as well as manage and deliver a full programme of events and activities on a daily basis. This role also covered:•Supporting the schools in developing their range of strategies for promoting parental support to aid children to learn. Work with school staff and other professionals to develop parent’s skills and confidence in being able to support their child’s learning at school and at home. •Support families with a range of learning, emotional, behavioural or attendance needs.•Carry responsibility for developing meaningful parental involvement at each of the schools. Contribute to the development and implementation of innovative ways of working with families and their schools. •Work to the Salford and School Operational Procedures, protocols and processes including assessment of need; development of intervention plans; recording contacts; reviewing targets; achieving targets; referring to other agencies where necessary.I was solely responsible for this project in each of the schools from recruitment and creating interest amongst families to delivery of activities to the monitoring, evaluation and further development. This project has been in schools since February 2009 when I was recruited for the post and have set up and managed this project from its fruition.



Salford Foundation

• United Kingdom
• Non-profit Organizations
• 1 - 100 Employee

• EAZ Project Co-ordinator

  • Oct 2006 - Feb 2008

  This role facilitated activities, providing links between businesses, the wider community and two Salford EiC Action Zones. The principle purposes were for students to gain a greater understanding of the world of work, citizenship, work-related learning and how the curriculum fits with their own needs and those of the wider community. There is also a strong emphasis on transition activities for years 4 and 8 students before moving on to high school. The main roles were as follows: • Developing the programme, including the marketing, promotion and delivery of a curriculum/cross-curricular programme for students in the twenty Zone schools. • Promoting education links to business and other groups and the subsequent recruitment of employees from business and personnel from the wider communities. • Promoting the Salford programme to other agencies, including Connexions, EiC, Children’s Services, etc. • To participate in company fee earning activities, e.g. conferences, external contracts. • Ensuring that match funding information is completed



Imperial War Museum

• United Kingdom
• Museums, Historical Sites, and Zoos
• 1 - 100 Employee

• Learning & Access Team Administrator

  • Apr 2002 - Oct 2006

  I ran the day-to-day operations of the Group and Event Booking systems, liaising with staff regularly to inform them of changes to any group’s itinerary. I provided full administration support to the Learning & Access Department whilst also managing the department’s budgets and updating the departments website pages. I also contributed to the quarterly reports providing statistical information, financial position and activities within the Learning & Access Team which were given to DFE. I was responsible for supervising the Learning & Access Assistant as well as working closely with other departments in particular the Marketing & PR Team developing press releases, leaflets, posters and responsible for the effective distribution of all learning print. Project management whilst working at the museum have included database development, funding research and the development of a family learning space. I am experienced in working under pressure to tight deadlines with financial constraints and am a determined, committed staff member who likes to get the job done professionally to the highest standards.



Lancashire County Cricket Club

• United Kingdom
• 1 - 100 Employee

• Office Clerk

  • Apr 2001 - Mar 2002

  I assisted the Administration Secretary in the running of the Indoor Cricket Centre, processing bookings and arranging 1 to 1 coaching sessions with some of the best coaches in the UK. I was the customer’s first point of contact either by phone, post or in person. I also arranged courses and birthday party’s for children, which involved designing the information, sending the information out, collecting it back and processing the information. I assisted the Administration Secretary in the running of the Indoor Cricket Centre, processing bookings and arranging 1 to 1 coaching sessions with some of the best coaches in the UK. I was the customer’s first point of contact either by phone, post or in person. I also arranged courses and birthday party’s for children, which involved designing the information, sending the information out, collecting it back and processing the information.



Museum of Science and Industry in Manchester

• Assistant Technician/Clerk

  • Aug 1999 - Mar 2001

  I assisted in the setting up of the Museums classrooms, Insets and holiday activities according to the Education Services Programme and the National Curriculum. I also assisted the Education Administrator in putting group bookings on the Museums system and general administration. I was also a Deputy Health and Safety Officer and Deputy Fire Marshal. I assisted in the setting up of the Museums classrooms, Insets and holiday activities according to the Education Services Programme and the National Curriculum. I also assisted the Education Administrator in putting group bookings on the Museums system and general administration. I was also a Deputy Health and Safety Officer and Deputy Fire Marshal.