Experience

Carrier Luxury Holidays

• United Kingdom
• Travel Arrangements
• 1 - 100 Employee

• Business Analyst & Project Manager

  • Nov 2022 - Present

• Project Leader (Secondment)

  • Mar 2022 - Nov 2022

• Product Coordinator Supervisor

  • Nov 2018 - Mar 2022

• Product Coordinator

  • Jul 2017 - Nov 2018

  Responsible for updating product costing information including special offers, capacity, hotel and transfer rates to reflect contractual changes and communicate this to the reservations department. On-going checking of the website to ensure it us fully up to date with correct hotel information and special offers to ensure we are competitively priced for the market place. Updating brochure copy for the Europe brochure 2018/19, ensuring that all contractual information for all suppliers is complete and transferred into pricing model within strict timescales. Cost special offers for promotions and advertisements to meet the Sales & Marketing departments’ schedules. Arrange staff, agent and journalist educationals, in conjunction with the Product Manager. Updating the Product Database with contracts and offers. Show less



Travelbeam Luxury Holidays

• United Kingdom
• Travel Arrangements
• 1 - 100 Employee

• Luxury Travel Product Executive

  • May 2016 - May 2017

  Contract loading, updating special offers, keeping website images and descriptions up-to-date, maintaining social media presence.

• Luxury Travel Reservations Executive

  • Aug 2014 - May 2016

  Converting telephone and email enquiries into hotel bookings, loading contracts and updating stop sales, processing booking confirmations/cancellation invoices and tickets.



Fairmont Chateau Whistler

• Canada
• Hospitality
• 100 - 200 Employee

• Student Work Experience Program - Food & Beverage Attendant

  • Jun 2012 - Jun 2013

  Barista, cashier (Micros), float handling, training, supervising, waitressing, bussing, room service, taking calls, inputting data into Opera, preparing events. Barista, cashier (Micros), float handling, training, supervising, waitressing, bussing, room service, taking calls, inputting data into Opera, preparing events.



Mercure Bowden Hall Hotel

• Food and Beverage Attendant

  • May 2011 - Jan 2012

  Taking food orders, serving customers, ensuring customer satisfaction, laying up tables, cash handling, communicating with the kitchen, polishing cutlery and setting up rooms in preparation for events. Taking food orders, serving customers, ensuring customer satisfaction, laying up tables, cash handling, communicating with the kitchen, polishing cutlery and setting up rooms in preparation for events.