Experience

Interactive Theatre International

• Australia
• Performing Arts
• 1 - 100 Employee

• FOH Manager & Box Office Coordinator

  • Jun 2022 - Present

  Hire, train, including producing training documentation, and schedule front of house staff.Managed our show at the Edinburgh Festival Fringe 2022. Was the only company admin at the festival to liaise with venue staff, greet audience members and deal with any issues with the show.Ran daily ticketing reports and kept tour report up to date for Edinburgh Fringe 2022.Initiated discount codes, reached out to contacts at the fringe to spread word of mouth & organised additional flyering for lower selling shows at Edinburgh Fringe 2022.Monitor ticket sales across permanent residencies & touring box office shows, activate second tier pricing. Show less

• Customer Service Representative

  • Jun 2017 - Jun 2022

  I currently work as one of two CSR at Interactive Theatre International.I am in charge of processing all box office tickets and answering any customer queries.I monitor the show's ticket allocation across multiple onsellers and our own box office via a custom Excel spreadsheet I created.I also assist the production department with travel, accomodation and prop research.

• Front of House

  • Mar 2017 - Jun 2017

  I worked as Front of House staff for the productions of Faulty Towers The Dining Experience and The Wedding Reception.I was responsible for helping out the actors before the show.Checking people in on the front desk.Music cues during the performance.Writing end of show reports.Dealing with any customer issues on the night.



NHS

• Hospitals and Health Care
• 700 & Above Employee

• Bank Admin

  • Sep 2020 - Nov 2021

  Answer phone to doctors, nurses & patients and help with their enquiries Process referrals and co-ordinate with clinicians Processed data migration from Excel spreadsheets to new database. Because of my speed and accuracy I was selected to do the audit of the data once uploaded. Answer phone to doctors, nurses & patients and help with their enquiries Process referrals and co-ordinate with clinicians Processed data migration from Excel spreadsheets to new database. Because of my speed and accuracy I was selected to do the audit of the data once uploaded.


AEW Europe
• Receptionist

  • May 2016 - Jan 2017

Hay Group
• Argentina
• 1 - 100 Employee
• Account Service Advisor

  • Apr 2014 - Jul 2015

AEG Europe
• United Kingdom
• Entertainment Providers
• 100 - 200 Employee
• Merchandise Vendor

  • Apr 2010 - 2013