Five years ago, Charlotte became my direct-report for the Customer Success team as we expanded internationally, and she quickly earned my respect and trust, along with our customers. She is an excellent Customer Success/Account Manager. Charlotte has a wonderful positive attitude, great patience, strong work ethic and motivation, excellent communication and organization skills, high technical aptitude, and willingness to support others whenever needed. Charlotte services some of our top customers (Fortune 500), building strong relationships with decision makers, users, and vendors.

Charlotte and I have worked together for over five years as the account team on some of our largest enterprise clients. She is an excellent Customer Success Manager. Charlotte is organized, strategic, and a creative problem-solver for clients. Charlotte brings a wonderful combination of technical skills and relationship management. Importantly, she is able to maintain trusted advisor status with her clients and still position our company for upsell, expansion and renewal opportunities. It is the rare CSM who can both serve and sell.

Five years ago, Charlotte became my direct-report for the Customer Success team as we expanded internationally, and she quickly earned my respect and trust, along with our customers. She is an excellent Customer Success/Account Manager. Charlotte has a wonderful positive attitude, great patience, strong work ethic and motivation, excellent communication and organization skills, high technical aptitude, and willingness to support others whenever needed. Charlotte services some of our top customers (Fortune 500), building strong relationships with decision makers, users, and vendors.

Charlotte and I have worked together for over five years as the account team on some of our largest enterprise clients. She is an excellent Customer Success Manager. Charlotte is organized, strategic, and a creative problem-solver for clients. Charlotte brings a wonderful combination of technical skills and relationship management. Importantly, she is able to maintain trusted advisor status with her clients and still position our company for upsell, expansion and renewal opportunities. It is the rare CSM who can both serve and sell.

Five years ago, Charlotte became my direct-report for the Customer Success team as we expanded internationally, and she quickly earned my respect and trust, along with our customers. She is an excellent Customer Success/Account Manager. Charlotte has a wonderful positive attitude, great patience, strong work ethic and motivation, excellent communication and organization skills, high technical aptitude, and willingness to support others whenever needed. Charlotte services some of our top customers (Fortune 500), building strong relationships with decision makers, users, and vendors.

Charlotte and I have worked together for over five years as the account team on some of our largest enterprise clients. She is an excellent Customer Success Manager. Charlotte is organized, strategic, and a creative problem-solver for clients. Charlotte brings a wonderful combination of technical skills and relationship management. Importantly, she is able to maintain trusted advisor status with her clients and still position our company for upsell, expansion and renewal opportunities. It is the rare CSM who can both serve and sell.