Charlmie Vera

Reservations Associate at Sutera Harbour Resort
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Contact Information
Location
Kota Kinabalu, Sabah, Malaysia, MY

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Experience

    • Malaysia
    • Hospitality
    • 200 - 300 Employee
    • Reservations Associate
      • Dec 2022 - Present

      Handle reservation requests from guests, travel agents, and referral networks made through various communication platforms via email & telephone. Ensure reservation hotlines attended to at all times to meet guest inquiries. Responsible for creating, updating and maintaining reservation records promptly in accordance with guests booking confirmations. Handle reservation requests from guests, travel agents, and referral networks made through various communication platforms via email & telephone. Ensure reservation hotlines attended to at all times to meet guest inquiries. Responsible for creating, updating and maintaining reservation records promptly in accordance with guests booking confirmations.

    • Japan
    • Insurance
    • 200 - 300 Employee
    • Insurance Clerk
      • Aug 2022 - Nov 2022

      Maintaining office inventory. Liaise with new & existing client. Assisting in client's insurance renewal quotation. Maintaining office inventory. Liaise with new & existing client. Assisting in client's insurance renewal quotation.

    • Sample Maker
      • Mar 2022 - Jul 2022

      Promoting sewing art classes & sewing machines. Working on sewing projects for samples. Promoting sewing art classes & sewing machines. Working on sewing projects for samples.

    • Malaysia
    • Wellness and Fitness Services
    • Sales Representative
      • Apr 2021 - Nov 2021

      Give out samples, pushing sales promotional offers and promoting products on every potential consumer Give out samples, pushing sales promotional offers and promoting products on every potential consumer

    • Environmental Health Safety
      • May 2018 - Nov 2018

      1. Provide guidance in the development of an emergency evacuation plan. 2. Organizing Emergency Response Team activities. 3. Walkthrough whole plant for hazard auditing and inspection. 4. Ensure company compliances on OSHA 1994 Act 514, FMA 1967 Act 139, EQA 1974 Act 127, Fire Services 1988 Act 341 and our own company’s ON Semiconductor EHS Standards. 5. Assist in machine Buy-off (New/modification/relocation of equipment). 6. Admin on E-Safety, reporting tools. Dealing with safety department regarding any safety complaint and provide corrective action for every reported unsafe act & condition. 7. Conduct employees, contractors, vendors training and preparing training materials. 8. Develop Observation Card (peer to peer review) Summarization Log. 9. Document controlling, procedures and record keeping management. 10. Assist in the company's ergonomics improvement activities. Show less

    • United Kingdom
    • Retail Office Equipment
    • Sampling Promoter
      • Jul 2018 - Sep 2018

      1) Provide product samples, coupons, informational brochures, and other incentives to persuade people to buy products. 2) Sell products being promoted, and keep records of sales. 3) Research products for consumer survey. *Part time job while intern. 1) Provide product samples, coupons, informational brochures, and other incentives to persuade people to buy products. 2) Sell products being promoted, and keep records of sales. 3) Research products for consumer survey. *Part time job while intern.

    • United States
    • Medical Practices
    • Sales Promoter
      • 2018 - 2018

      1) Christmas project, freegifts giveaway for every customer purchase. 2) Distribute promotional materials in a friendly, approachable manner. 3) Help create a buzz and excitement around all promotions. 4) Leaflet flyers, hang posters, communications to promote our product. 5) Report on outcome of promotional projects. 6) Pushing sales to reach sales target. *event job, temporary. 1) Christmas project, freegifts giveaway for every customer purchase. 2) Distribute promotional materials in a friendly, approachable manner. 3) Help create a buzz and excitement around all promotions. 4) Leaflet flyers, hang posters, communications to promote our product. 5) Report on outcome of promotional projects. 6) Pushing sales to reach sales target. *event job, temporary.

    • South Korea
    • Computers and Electronics Manufacturing
    • 700 & Above Employee
    • Sales Promoter
      • 2016 - 2016

      1) Promoting vacuum (new model product). 2) Help customers be sure of which product is the right choice for them. 3) Demonstrate product functionality accurately and completely. *Part time job while study. 1) Promoting vacuum (new model product). 2) Help customers be sure of which product is the right choice for them. 3) Demonstrate product functionality accurately and completely. *Part time job while study.

    • Hospitality
    • 100 - 200 Employee
    • Banquet Waitress
      • 2015 - 2015

      1) Set up for events by putting out tablecloths and place settings, arranging table placement and setting up a buffet. 2) Carrying plates of food on trays and serving guests. 3) Keep glasses filled; remove each round of plates and replenish utensils. 4) Perform cleaning tasks and breakdown of service. 5) Maintain high standards of safety and cleanliness. 6) Adhere to grooming and appearance standards. *Part time while study. 1) Set up for events by putting out tablecloths and place settings, arranging table placement and setting up a buffet. 2) Carrying plates of food on trays and serving guests. 3) Keep glasses filled; remove each round of plates and replenish utensils. 4) Perform cleaning tasks and breakdown of service. 5) Maintain high standards of safety and cleanliness. 6) Adhere to grooming and appearance standards. *Part time while study.

    • Brazil
    • Retail
    • 1 - 100 Employee
    • Sales Promoter
      • 2014 - 2014

      Sell products being promoted, and keep records of sales. Set up and arrange displays and demonstration areas to attract the attention of prospective customers. *Part time job while study. Sell products being promoted, and keep records of sales. Set up and arrange displays and demonstration areas to attract the attention of prospective customers. *Part time job while study.

    • Sampling Promoter
      • 2013 - 2013

      Provide product samples, coupons, informational brochures, and other incentives to persuade people to buy products. *Part time job while study. Provide product samples, coupons, informational brochures, and other incentives to persuade people to buy products. *Part time job while study.

    • United States
    • Software Development
    • 1 - 100 Employee
    • Part Time Promoter
      • 2013 - 2013

      Proven working experience as a promoter. *Part time job while study. Proven working experience as a promoter. *Part time job while study.

    • Sales Promoter
      • 2012 - 2013

      Pushing sales, indentiy interest and understand customer needs and requirements. Pushing sales, indentiy interest and understand customer needs and requirements.

Education

  • City University College of Science and Technology
    Diploma, Occupational Safety and Health
    2013 - 2018
  • SMK Taman Tun Fuad
    SPM, Accountancy
    2007 - 2011
  • City University College of Science and Technology
    Occupational Safety and Health Technology/Technician

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