Experience

THE CRISIS CENTER OF BIRMINGHAM, INC

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Case Manager

  • Feb 2020 - Present

  Provide thorough, appropriate, and helpful referrals, information, and/or intervention services to address the consumer’s needs Help consumer address any perceived barriers or challenges to getting assistance Follow up on referral cases or other inquires as needed Provide thorough, appropriate, and helpful referrals, information, and/or intervention services to address the consumer’s needs Help consumer address any perceived barriers or challenges to getting assistance Follow up on referral cases or other inquires as needed


Crisis Center of Birmingham
• United States
• Hospitals and Health Care
• 1 - 100 Employee
• 211 Specialist

  • Jun 2019 - Feb 2020


Crisis Center Birmingham

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Intern

  • May 2018 - Aug 2018

  Talked to callers in crisis Made referrals to social service agents Did various administrative tasks around the office Talked to callers in crisis Made referrals to social service agents Did various administrative tasks around the office



UAB

• Netherlands
• Automotive
• 1 - 100 Employee

• Student Services Assistant

  • Mar 2010 - Aug 2018

  Provide efficient data entry into the Banner system Handle large volume of incoming calls Effective interaction with several staff members Effective interaction with students, faculty, and parents Maintain a positive work atmosphere by behaving and communicating in a manner that supports students, staff, parents, and the public in general Responsible for preparing transcripts and applications for processing Collect and distribute mail Distribute faxes and incoming correspondences Collect all incoming deposits Show less



Brookwood Medical Center

• United States
• Hospitals and Health Care
• 200 - 300 Employee

• Unit Secretary

  • May 2009 - Mar 2010

  Transcribes doctor’s orders Maintains charts and processes department admissions and discharges Collect, distribute, and file incoming faxes Copy and scan paper work to various hospital departments Monitors and maintains nurses station Enters and cancels charges in computer Answers telephone and routes calls to appropriate individual Transcribes doctor’s orders Maintains charts and processes department admissions and discharges Collect, distribute, and file incoming faxes Copy and scan paper work to various hospital departments Monitors and maintains nurses station Enters and cancels charges in computer Answers telephone and routes calls to appropriate individual



The University of Alabama at Birmingham

• Higher Education

• Student Services Assistant

  • Dec 2003 - May 2009

  Provide efficient data entry into the Banner system Handle large volume of incoming calls Effective interaction with several staff members Effective interaction with students, faculty, and parents Maintain a positive work atmosphere by behaving and communicating in a manner that supports students, staff, parents, and the public in general Responsible for preparing transcripts and applications for processing Collect and distribute mail Distribute faxes and incoming correspondences Collect all incoming deposits Show less



Department of Human Resources

• 100 - 200 Employee

• Social Worker

  • Sep 2002 - Sep 2003

  Managed approximately 20 foster care cases Worked closely with populations in a broad range of crisis situations Conducted in-depth client interviews with birth parents, foster parents, and children Planned and conducted home and school visitations on a regular basis Met with healthcare professionals and other social service providers to review case status Attended family court to provide current court reports Arranged meetings between children, legal guardians, and natural family members Assisted in the assessment and final determination in the continuity or closure of pending cases Documented daily progress of clients Transported clients to places when needed Provided monthly updates for all clients Show less

• Receptionist

  • Oct 1999 - Sep 2002

  Typed memos and other correspondences for department head Organized charts from medical records Interacted with RNICU nurses, doctors, and unit secretaries on progress of patients Handled large volume of incoming calls Collected and distributed mail Distributed faxes Typed memos and other correspondences for department head Organized charts from medical records Interacted with RNICU nurses, doctors, and unit secretaries on progress of patients Handled large volume of incoming calls Collected and distributed mail Distributed faxes