Charline van Leeuwen

Merchant Relationship Manager / Customer Experience Center at Worldline Merchant Services
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Contact Information
us****@****om
(386) 825-5501
Location
Hillegom, South Holland, Netherlands, NL

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Credentials

  • Scrum: The Basics
    LinkedIn
    Feb, 2020
    - Oct, 2024

Experience

    • Financial Services
    • 500 - 600 Employee
    • Merchant Relationship Manager / Customer Experience Center
      • Oct 2021 - Present

    • Senior Merchant Service Desk
      • Mar 2017 - Nov 2021

    • Merchant Service Desk Employee
      • Jun 2010 - Nov 2021

      Customer Service / Merchant Services

    • Merchant ReIationship Manager
      • Mar 2018 - Sep 2021

      Maintaining Relation with our Merchants, Customer Care, Customer Focus, Challenge internal processes, Thinking in Solutions not in problems, End Consumers questions, Responding to questions from all sort (Reporting, payments related, implementation related), Writing procedures, Building bridges between departments.

    • Netherlands
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Office assistant
      • Mar 2008 - May 2010

    • Administratief medewerker
      • May 2007 - Feb 2008

    • Receptioniste/telefoniste
      • Mar 2006 - Apr 2007

    • Leidinggevende Horeca/ Administratief medewerkster
      • Sep 2000 - Oct 2005

Education

  • Miller Heiman Group
    Customer Experience training
    2016 - 2016
  • ICM
    MBO, Personeelszaken
    2009 - 2009
  • Herbert Vissers College
    MAVO
  • Nova College Haarlem
    Restaurant kok
  • Rembrantschool

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