Technical Writer

• Jan 2015 - Present

Work with technical subject matter experts (SMEs), such as software engineers, product managers, and quality assurance engineers to research, learn about, and document B2W's suite of software applications. Create online help systems for Microsoft .NET applications, mobile and web applications, write and edit installation guides, user guides, release notes, and API documentation. Work with technical subject matter experts (SMEs), such as software engineers, product managers, and quality assurance engineers to research, learn about, and document B2W's suite of software applications. Create online help systems for Microsoft .NET applications, mobile and web applications, write and edit installation guides, user guides, release notes, and API documentation.

Crew Leader - Fine Gardening

• Apr 2014 - Dec 2014

● Led crews in maintaining a high level of presentation in fine gardens throughout the seacoast ● Communicated in Spanish and English ● Tracked accounts, employees and field operations on B2W Software's ONE platform ● Memorized more than 300 ornamental plants and earned a B+ in the NHLA Plant ID course ● Led crews in maintaining a high level of presentation in fine gardens throughout the seacoast ● Communicated in Spanish and English ● Tracked accounts, employees and field operations on B2W Software's ONE platform ● Memorized more than 300 ornamental plants and earned a B+ in the NHLA Plant ID course

English Language Teacher

• Aug 2011 - Jul 2013

● Planned, prepared and delivered lessons ● Created and produced new learning materials ● Advised students on travel abroad opportunities ● Assisted with marketing events ● Planned, prepared and delivered lessons ● Created and produced new learning materials ● Advised students on travel abroad opportunities ● Assisted with marketing events

English Language Teacher

• Aug 2010 - Aug 2011

Computer Technician

• Sep 2008 - Jul 2009

● Unpacked and assembled new computers for use on campus ● Installed new software specific to client's request ● Delivered computers to campus locations & set up ● Troubleshot & repaired university computers ● Unpacked and assembled new computers for use on campus ● Installed new software specific to client's request ● Delivered computers to campus locations & set up ● Troubleshot & repaired university computers

Staff Writer

• Sep 2006 - Jun 2009

● Wrote & copy edited articles for weekly campus newspaper ● Covered campus events and meetings ● Traveled and interviewed people for potential stories ● Attended the National College Media Convention Spring '09 New York Marriott Marquis Times Square. ● Wrote & copy edited articles for weekly campus newspaper ● Covered campus events and meetings ● Traveled and interviewed people for potential stories ● Attended the National College Media Convention Spring '09 New York Marriott Marquis Times Square.

Bicycle Mechanic

• May 2007 - Jan 2008

Built, repaired, and maintained all types of bicycles. Sold Specialized and Cannondale bikes. Built, repaired, and maintained all types of bicycles. Sold Specialized and Cannondale bikes.

Bicycle Mechanic

• Sep 2004 - Apr 2006

● Assembled new bicycles ● Repaired bicycles ● Sold bicycles and cycling equipment ● Learned to speak Spanish. ● Assembled new bicycles ● Repaired bicycles ● Sold bicycles and cycling equipment ● Learned to speak Spanish.