Charlie Watson

Room Division Manager at Sheraton Myrtle Beach Convention Center Hotel
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Contact Information
us****@****om
(386) 825-5501

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Experience

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Room Division Manager
      • Mar 2020 - Present

    • Front Office Manager
      • Oct 2018 - Mar 2020

  • InterContinental Wellington
    • Wellington & Wairarapa, New Zealand
    • Front Office
      • Mar 2018 - Aug 2018

    • United States
    • Hospitality
    • 700 & Above Employee
    • Director of Restaurants
      • Apr 2016 - Aug 2017

      Responsible for managing multiple outlets including the Oakroom, The Old Seelbach Bar, Gatsby's on 4th and In Room Dining. Maintained Hilton and AAA standards to ensure the Oakroom maintained its 5 diamond rating while balancing payroll productive against revenue across all outlets. Assisted Director of F&B with yearly budgeting along with monthly 30/60/90 re-forecasting. Responsible for managing multiple outlets including the Oakroom, The Old Seelbach Bar, Gatsby's on 4th and In Room Dining. Maintained Hilton and AAA standards to ensure the Oakroom maintained its 5 diamond rating while balancing payroll productive against revenue across all outlets. Assisted Director of F&B with yearly budgeting along with monthly 30/60/90 re-forecasting.

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Outlets Manager
      • Mar 2015 - Mar 2016

    • United States
    • Hospitality
    • 700 & Above Employee
    • Outlets Director
      • Jul 2013 - Mar 2015

    • Assistant Outlets Manager
      • Jul 2012 - Jul 2013

      Responsible for operations in full service restaurant.Responsible for operations for In Room Dining.Forecasting business levels to enures proper staffing to meet all guests needs.Empower associates to proactively seek ways to delight guests.Order supplies to ensure continued successfully operation in full service restaurant and In Room Dining.

    • United States
    • Hospitality
    • 700 & Above Employee
    • Operations Manager
      • 2011 - 2012

    • Front Office Manager
      • Apr 2010 - May 2011

      Responsible for scheduling Front Office associates. Reviewed guest survey correspondence in order to seek improvements in the Front Office operations and general guest satisfaction. Responsible for motioning room inventory. Responsible for scheduling Front Office associates. Reviewed guest survey correspondence in order to seek improvements in the Front Office operations and general guest satisfaction. Responsible for motioning room inventory.

    • Guest Services Supervisor
      • Jan 2009 - Apr 2010

Education

  • University of South Carolina-Columbia
    BS, Hotel, Motel, and Restaurant Management
    2005 - 2010

Community

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