Charlie Vongphantuseth
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Bio
Experience
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Active Life Group
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Hospitality
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1 - 100 Employee
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Aug 2022 - Present
• Develop online sales strategy and implement to all channels including Japan OTAs (Rakuten, Jalan, Rurubu) • Maximize online initiatives and increasing online revenue by creating appropiate package to the unique market. • Design way to communicate hotel package in Hotel booking engine to both domestic and overseas market.
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Apr 2021 - Aug 2022
• Responsible for system connectivities, channel manager to Japan and overseas OTAs and OTAs to the PMS. • Developing, executing and tracking online sales distribution in order to increase revenues and gain more market share for online segments.
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Absolute Hotel Services
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Thailand
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Hospitality
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100 - 200 Employee
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Apr 2020 - Oct 2020
• Seek new distribution channel and qualify to expand sales distribution and generate more revenue for hotel.• Gathering data and analyze all information to drive appropriate strategies. • Supervise associate at the property level to monitor situation in each area to ensure that they can deliver corporate office with accurate information.
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Jun 2019 - Apr 2020
• Monitor availability and rates acrossing and ensuring rate parity across online channels.• Ensuring rates is yield appropriately.• Developing and tracking online sales distribution and marketing plans in order to increase revenues and gain more market share for online segment.• Monitor online channels bookings on a daily basis and take necessary action to contact or visit agents in order to increase business levels.• Evaluate market trends and competitor activity and provide analysis to team• Supervision of all online contents (images and descriptions) across all online distribution channels on its accuracy. Show less
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Rasa Hospitality - Management & Development
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Thailand
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Hospitality
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1 - 100 Employee
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Jan 2018 - Jun 2019
• Lead Online Sales & Marketing team (two team members) to achieve goal of revenue budget.• Responsible for interviewing and providing necessary training to Online Sales team.• Create and maintain business plan.• Keep update knowledge of online trend and software tools.• Responsible for Bedbanks and all Tour Operator partner who have XML system.• Support Revenue Manager for revenue projection, forecast report.• Support Revenue Manager and Management team to set yearly budget plan.• Update market situation for each area and prepare suitable strategies.• Work closely to reservation team, Front office team and Management team to drive business to effective direction.• Make good decision for the best promotion, package with OTA partner Show less
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Jan 2017 - Dec 2017
• Update online sales & marketing trend and report to management team.• Monitor market segment share and control according to direction.• Work with all department of all resorts to use their information and create package on hotel website and OTA to generate revenue to other departments.• Work closely with PR team to keep good hotel image on each online distribution.• Work closely with Marketing team to provide update information about online sales, such as booking lead time, length of stay and nationality to do marketing activity to the right customer target. Show less
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Jun 2016 - Dec 2016
• Adjust dynamic pricing and yield management according to direction• Ensure rooms, rates, packages and availability are loaded and accurate.• Monitor reservations made to ensure selling rate match with OTA rates.• Monitor and track the competitor’s rate.• Maintain good relationship with key OTA partner• Ensure that all information and photos for all hotels are updated and correct.• Keep all online rates parity or keep the most profitable rate position for the hotels.
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Front Desk Officer
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Oct 2013 - May 2016
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Education
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มหาวิทยาลัยศิลปากร
Bachelor of Arts (B.A.), Asian Study