Charlie Stephens
CEO at Domain Digital- Claim this Profile
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Topline Score
Bio
Russell Thom
Always highly professional, innovative and knowledgeable. Charlie has always given us great service and advice.
Andre De Barr
My business was suffering from rapid growth and outgrowing its information technology framework. I found that there was an ever growing need to have information from the field accessible in real time back in the office and more and more people were in need of access to accounting software and other shared files. Data security was becoming an ever increasing hazard and the risk of losing information becoming more of a worry. I took these issues to the marketplace and developed a shortlist of providers able to solve the problems. Of the companies shortlisted Charlie clearly showed that Domain Digital met all the key criteria. Charlie implemented a terminal server that gave me access to critical data anywhere I or the team had internet connection. Charlie’s solution worked perfectly for the existing team and new employees as they came on. At every stage Charlie’s experience and technical knowledge was key to his customer service. He was able to quickly solve problems and understand exactly what I needed (even if I didn’t know myself). His upfront service proposals were clear and allowed me to understand the cost impact of a possible solution. The thing that really impressed me with Charlie’s service was his ability to lead a team not only through the initial installation but also during the ongoing service after sale. This was really important to me as there was no room for down time in what was a 24 hour operation. I would highly recommend Charlie for a range of IT services. I’d also recommend taking a look at his website as it is filled with some very useful information that is especially valuable for non-technical IT managers looking to implement IT solutions for their business. http://www.domaindigital.com.au/
Russell Thom
Always highly professional, innovative and knowledgeable. Charlie has always given us great service and advice.
Andre De Barr
My business was suffering from rapid growth and outgrowing its information technology framework. I found that there was an ever growing need to have information from the field accessible in real time back in the office and more and more people were in need of access to accounting software and other shared files. Data security was becoming an ever increasing hazard and the risk of losing information becoming more of a worry. I took these issues to the marketplace and developed a shortlist of providers able to solve the problems. Of the companies shortlisted Charlie clearly showed that Domain Digital met all the key criteria. Charlie implemented a terminal server that gave me access to critical data anywhere I or the team had internet connection. Charlie’s solution worked perfectly for the existing team and new employees as they came on. At every stage Charlie’s experience and technical knowledge was key to his customer service. He was able to quickly solve problems and understand exactly what I needed (even if I didn’t know myself). His upfront service proposals were clear and allowed me to understand the cost impact of a possible solution. The thing that really impressed me with Charlie’s service was his ability to lead a team not only through the initial installation but also during the ongoing service after sale. This was really important to me as there was no room for down time in what was a 24 hour operation. I would highly recommend Charlie for a range of IT services. I’d also recommend taking a look at his website as it is filled with some very useful information that is especially valuable for non-technical IT managers looking to implement IT solutions for their business. http://www.domaindigital.com.au/
Russell Thom
Always highly professional, innovative and knowledgeable. Charlie has always given us great service and advice.
Andre De Barr
My business was suffering from rapid growth and outgrowing its information technology framework. I found that there was an ever growing need to have information from the field accessible in real time back in the office and more and more people were in need of access to accounting software and other shared files. Data security was becoming an ever increasing hazard and the risk of losing information becoming more of a worry. I took these issues to the marketplace and developed a shortlist of providers able to solve the problems. Of the companies shortlisted Charlie clearly showed that Domain Digital met all the key criteria. Charlie implemented a terminal server that gave me access to critical data anywhere I or the team had internet connection. Charlie’s solution worked perfectly for the existing team and new employees as they came on. At every stage Charlie’s experience and technical knowledge was key to his customer service. He was able to quickly solve problems and understand exactly what I needed (even if I didn’t know myself). His upfront service proposals were clear and allowed me to understand the cost impact of a possible solution. The thing that really impressed me with Charlie’s service was his ability to lead a team not only through the initial installation but also during the ongoing service after sale. This was really important to me as there was no room for down time in what was a 24 hour operation. I would highly recommend Charlie for a range of IT services. I’d also recommend taking a look at his website as it is filled with some very useful information that is especially valuable for non-technical IT managers looking to implement IT solutions for their business. http://www.domaindigital.com.au/
Russell Thom
Always highly professional, innovative and knowledgeable. Charlie has always given us great service and advice.
Andre De Barr
My business was suffering from rapid growth and outgrowing its information technology framework. I found that there was an ever growing need to have information from the field accessible in real time back in the office and more and more people were in need of access to accounting software and other shared files. Data security was becoming an ever increasing hazard and the risk of losing information becoming more of a worry. I took these issues to the marketplace and developed a shortlist of providers able to solve the problems. Of the companies shortlisted Charlie clearly showed that Domain Digital met all the key criteria. Charlie implemented a terminal server that gave me access to critical data anywhere I or the team had internet connection. Charlie’s solution worked perfectly for the existing team and new employees as they came on. At every stage Charlie’s experience and technical knowledge was key to his customer service. He was able to quickly solve problems and understand exactly what I needed (even if I didn’t know myself). His upfront service proposals were clear and allowed me to understand the cost impact of a possible solution. The thing that really impressed me with Charlie’s service was his ability to lead a team not only through the initial installation but also during the ongoing service after sale. This was really important to me as there was no room for down time in what was a 24 hour operation. I would highly recommend Charlie for a range of IT services. I’d also recommend taking a look at his website as it is filled with some very useful information that is especially valuable for non-technical IT managers looking to implement IT solutions for their business. http://www.domaindigital.com.au/
Experience
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Domain Digital
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Australia
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IT Services and IT Consulting
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1 - 100 Employee
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CEO
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May 2005 - Present
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Managing Director
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Oct 2003 - Mar 2005
Start up phase Start up phase
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National Business Development Manager
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Dec 2000 - Aug 2003
Developed Chime as a startup wholesale dialup port provider. All business functions ranging from corporate identity through to the technical support structure. Identified and developed new revenue streams both locally and nationally Achieved a 36% penetration into the WA market within 12 months of starting. Developed Chime as a startup wholesale dialup port provider. All business functions ranging from corporate identity through to the technical support structure. Identified and developed new revenue streams both locally and nationally Achieved a 36% penetration into the WA market within 12 months of starting.
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Education
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Scotch College
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Morawa