Experience

Marylebone Cricket Club

• United Kingdom
• Spectator Sports
• 200 - 300 Employee

• Head of Retail

  • Feb 2023 - Present

• Retail Product & Development Manager

  • May 2022 - Feb 2023



Saracens Group

• United Kingdom
• Spectator Sports
• 100 - 200 Employee

• Head Of Retail

  • Apr 2019 - Apr 2022



Legends

• United States
• Spectator Sports
• 700 & Above Employee

• International Manager - UFC

  • Jul 2017 - Nov 2018

  ● Responsible for all aspects of the International UFC live event business. ● Consisting of twenty events a year across; South America, Europe, Asia & Australia. ● Directly responsible for project budget, global sourcing, range planning, merchandising, event execution and planning, staffing and in-venue marketing. ● Delivered in excess of $750,000 per annum. ● Increased event per head figures and overall gross numbers against previous years within the UFC business. ● Strategically aligned the sourcing program and created in market programs to reduce COGS and maximise margin and profit. ● Created pop-up UFC Stores in Brazil, Russia and Europe. ● Lead the event retail program for UFC’s first ever event in Russia and China - Moscow and Shanghai. ● Weekly reporting into the client, detailing event reporting, KPI and SLA targets, business/project development. Show less



Open Management Ltd

• Client Manager

  • Dec 2015 - Jun 2017



Venue Retail International Ltd

• Client Manager

  • Sep 2014 - Dec 2015

  Clients include; Arsenal FC Tottenham Hotspur FC Ultimate Fighting Championship Brandon Clothing AFC Asian Cup 2015 Clients include; Arsenal FC Tottenham Hotspur FC Ultimate Fighting Championship Brandon Clothing AFC Asian Cup 2015



Venue Retail 2014 Limited

• Account Executive

  • Nov 2012 - Oct 2014

  Master Licensee for Glasgow 2014 Commonwealth Games, Retail and Merchandise Licensee for the ICC Champions Trophy in 2013 and Retail Licensee for the Rugby League World Cup 2013. Master Licensee for Glasgow 2014 Commonwealth Games, Retail and Merchandise Licensee for the ICC Champions Trophy in 2013 and Retail Licensee for the Rugby League World Cup 2013.



The Retail People

• Retail
• 1 - 100 Employee

• Supervisor

  • Jun 2012 - Sep 2012

  Responsibilities: • Supervising 250 staff members • Ensuring the demanded standards of quality were delivered by staff members at all time • Handling staff queries and problems • Organizing staff breaks and staff positions throughout the day • Organizing staff members through 5 kiosks and a superstore within Hyde Park • Staff Training • Visual Merchandising of superstore and Kiosks Operations and Logistics • Manager of Superstore warehouse, organizing large amounts of stock to ensure back of house ran smoothly and therefore front of house could access the stock quickly in times of high pressure • Organizing and communicating daily stock deliveries from the distribution centre • Maintaining control over stock levels in order to request stock needed for the superstore and kiosks • Handling stock requests from Kiosks around Hyde Park; delivering stock to kiosks to guarantee stock levels were maintained Managerial • HR Supervisor and Payroll assistant • Floating Kiosk manager (including management of stand-alone pop-up Olympic merchandise kiosk) • Interim Store Manager • Team Leader of Coca-Cola Pin Trading Centre in both Hyde and the Olympic Park Show less



Ralph Lauren

• United States
• Apparel & Fashion
• 700 & Above Employee

• Sales Associate

  • Jun 2010 - Jan 2012

  • Invaluable experience working for a Global Brand • Absorb new techniques of successful stock replenishment and effective communication between back and front of house. • Working in high intensity environments such as sales periods furthered my previous experience which increased my ability to work under pressure in demanding scenarios • High levels of customer service • Invaluable experience working for a Global Brand • Absorb new techniques of successful stock replenishment and effective communication between back and front of house. • Working in high intensity environments such as sales periods furthered my previous experience which increased my ability to work under pressure in demanding scenarios • High levels of customer service



Zadig et Voltaire

• Bicester Village

• Sales associate/Supervisor

  • Sep 2008 - Feb 2009

  • Extensive knowledge of the material, brand and belief behind the chic brand and clothing was expected. • I was quickly promoted to supervisor • Which lead to responsibilities such as key holder, staff organization and rota and cashing up • Liaising with the UK manager on staff sale figures and expected takings • High levels of customer service • Visual merchandising • Extensive knowledge of the material, brand and belief behind the chic brand and clothing was expected. • I was quickly promoted to supervisor • Which lead to responsibilities such as key holder, staff organization and rota and cashing up • Liaising with the UK manager on staff sale figures and expected takings • High levels of customer service • Visual merchandising