Experience

Macadamias Australia

• Australia
• Food Production
• 1 - 100 Employee

• Agri-Tourism Manager

  • Jan 2023 - Present

  Established in 1958, Macadamias Australia is a family owned single origin vertically integrated processing facility, opening in 2021 the Macadamias Australia Visitor Centre offers guests an insight into the farming, family and sustainability they are known for as well as offering orchard tours, samples of the varieties of value add nuts, chocolate coating viewing room and onsite macadamia inspired cafe.

• Visitor Experience and Events Officer

  • Sep 2021 - Jan 2023



Bundaberg Regional Council

• Australia
• Government Administration
• 200 - 300 Employee

• Visitor Experience Officer

  • Jun 2021 - Oct 2021



Spicers Retreats

• Australia
• Hospitality
• 100 - 200 Employee

• Event Manager

  • Mar 2017 - Jun 2021

  As the Events Manager, my role entails liaising directly with external companies to facilitate onsite events from residential conferencing, workshops, product launches as well as formal dinners in excess of 100 events each year. My role entails coordinating on-site events, from contract to on the day facilitating, working with internal and external contacts directly to ensure accurate information and communicate directly with heads of department weekly. Manage data-input reservations with client profiles and account details daily, ensure that all registrations are accurate, keeping with inline within privacy, Day to day management of reservations, check-ins, guest accounts and information as well as processing payments and accounting. Managing accurate records of event details, company details and finances for the results of corporate business and reports to the General Manager of the company on a property on a weekly basis. Ensuring the company’s values are well presented in all instances, as well as the views on the retreat is well maintained. Cash management, receiving, handling and balancing. Event management, including function room set-up (manual labour) and event orders distribution, time scheduling and general assistance. – both internally and externally Proposing on new sales leads and follow up. Administrating marketing campaigns and tracking sales results. Managing use of programs such as RoomKey, Gmail – Google Suite, Microsoft Office – Word, Excel, ImPos. Salesforce CRM, Mews (Cloud-based PMS), Lightspeed Account management, building profiles, managing account and billing processes. Managing internal relations regarding functions. Guest services relations, from internal bookings to external client bookings (taxi, transfer, external activities) Corporate Account management for hotel guests. Manage CRM details within Salesforce, for both internal correspondence as well as offsite BDM’s for lead generation, follow-up and contracts. Show less



Peet Limited

• Australia
• Real Estate
• 100 - 200 Employee

• Sales Representative

  • Oct 2014 - Feb 2017



Central Apartment Hotels

• Australia
• Hospitality
• 1 - 100 Employee

• Functions Supervisor

  • Mar 2014 - Oct 2014



Hadleys Hotel Hobart

• Hobart

• Events Coordinator

  • Mar 2011 - Feb 2014