Charlice Pitchford

Office Manager at Healthcare Company
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Contact Information
us****@****om
(386) 825-5501
Location
GE

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Credentials

  • First Aide/CPR Certified
    CPR
  • HIPPA Training Certified
    HIPPA

Experience

  • Healthcare Company
    • Hospitals and Health Care
    • 100 - 200 Employee
    • Office Manager
      • Sep 2021 - Present

      Office Manager Providing direct management, leadership, direction, administration and coordination of all daily medical office activities. Office Manager Providing direct management, leadership, direction, administration and coordination of all daily medical office activities.

  • Arise
    • United States
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Remote Customer Service Representative
      • 2019 - 2021

      • Managed customer calls effectively and efficiently in a complex and fast-paced environment. • Effectively managed a high-volume of inbound and outbound customer calls. • Addressed and resolved customer product complaints empathetically and professionally. • Managed customer calls effectively and efficiently in a complex and fast-paced environment. • Effectively managed a high-volume of inbound and outbound customer calls. • Addressed and resolved customer product complaints empathetically and professionally.

  • McDonough Center for Family Dentistry
    • United States
    • Medical Practices
    • 1 - 100 Employee
    • Treatment Coordinator
      • Oct 2017 - 2019

      • Presentation and discussion of restorative treatment plans • Answered phone calls • Audit accounts • Resolved patient complaints • Maintained communication board with patients • Arranged payment plans. • Presentation and discussion of restorative treatment plans • Answered phone calls • Audit accounts • Resolved patient complaints • Maintained communication board with patients • Arranged payment plans.

  • Great Expressions Dental Centers
    • United States
    • Wellness and Fitness Services
    • 700 & Above Employee
    • Treatment Coordinator
      • Jul 2014 - Oct 2017

      • Monitored provider schedule • Presented and scheduled restorative treatment • Educated patient on treatment • Resolved patient billing concerns • Arranged financial agreements • Posted payments • Answered phones. • Monitored provider schedule • Presented and scheduled restorative treatment • Educated patient on treatment • Resolved patient billing concerns • Arranged financial agreements • Posted payments • Answered phones.

  • Dunwoody Park Family Dentistry
    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Front and Back Office Dental Assistant
      • Mar 2013 - Jul 2015

      • Performed four-handed dental procedures • Sterilized and prepared instruments • Fabricated alginate impressions • Managed and filed patient records • Provided oral hygiene instructions, preventive dentistry and dietary counseling • Performed laboratory procedures such as pouring and trimming models • Verified insurance, posted payments, generated claims. • Performed four-handed dental procedures • Sterilized and prepared instruments • Fabricated alginate impressions • Managed and filed patient records • Provided oral hygiene instructions, preventive dentistry and dietary counseling • Performed laboratory procedures such as pouring and trimming models • Verified insurance, posted payments, generated claims.

Education

  • Dental Assistant Anthem College - Atlanta, GA
    Associate in Applied Science, Medical/Clinical Assistant

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