Experience

Red Property

• Australia
• Real Estate
• 1 - 100 Employee

• Executive Sales Assistant

  • Dec 2020 - Present

  o Attending open homes and auctions, recording notes of each attendee. o Follow up calls, prospecting, lead generation. o Daily download – reconciling the bank transactions o Appraisals (rentals and sales) o Administration work o Selling Off the Plan apartments in new development o Dealing with developers, builders and architects involved in development o Responding to email and phone enquiries regarding listings o Attending open homes and auctions, recording notes of each attendee. o Follow up calls, prospecting, lead generation. o Daily download – reconciling the bank transactions o Appraisals (rentals and sales) o Administration work o Selling Off the Plan apartments in new development o Dealing with developers, builders and architects involved in development o Responding to email and phone enquiries regarding listings



NOVAK PROPERTIES

• Australia
• Real Estate
• 1 - 100 Employee

• Leasing Consultant

  • Jun 2020 - Dec 2020

  o Maintaining relationships with tenants and owners in a portfolio of 350 properties, o Taking care of maintenance requests, liasing with tenants, owners, Strata and creditors. o Lease applications via 1Form, communicating prospective tenants with owners and approving them, taking holding deposits and completing ingoing checklists for tenants to move into property. Drawing up all leases and charging owners for all fees. o Vacating tenants, once advised of notice to vacate, communicating with owner and internal departments to get properties online, ready for inspections and ensuring a smooth and easy vacate procedure. o Open home, routine inspections, private inspections o Social media videos and media videos on my social media platforms o Arrear follow ups o Using systems such as, REST, FileSmart Archive, Agentbox, ASANA, Docusign, Ipay Rent and Bond Board. Show less



Wiseberry Real Esate Berowra

• Australia
• Real Estate

• Sales Associate

  • Nov 2019 - Jun 2020

  o Prospecting and maintaining relationships with potential buyers/sellers o Booking/Attending appointments o Reaching targets, daily, weekly, monthly & quarterly o Attending sales meetings, 1 on 1 o Using systems such as Wiseberry Online, Pricefinder o Assembling listing kits o Door knock, letterbox drop and cold call o Create ideas for Social Media and DL ads o Prospecting and maintaining relationships with potential buyers/sellers o Booking/Attending appointments o Reaching targets, daily, weekly, monthly & quarterly o Attending sales meetings, 1 on 1 o Using systems such as Wiseberry Online, Pricefinder o Assembling listing kits o Door knock, letterbox drop and cold call o Create ideas for Social Media and DL ads



Toyota Financial Services Corporation

• Japan
• Financial Services
• 700 & Above Employee

• Customer Solutions Specialist

  • Jun 2019 - Nov 2019

  - Maintaining customer profiles and records. o Answering incoming customer inquiries. Engaging with them in a friendly and professional manner while actively listening to their concern. o Ensure all KPI measures are achieved in line with the centre’s statistics. o Follow in depth training to be skilled to use applications such as Onyx and Tallyman. o Calculate Payout Quotes, generate statements etc. Interact and empathise with the customers with excellent written and verbal communication skills. I was made Redundant from this role when they closed the Sydney office. Show less



Australian Taxation Office

• Australia
• Government Administration
• 700 & Above Employee

• Debt Collector

  • Jan 2018 - May 2019

  - Keep notes of customer interactions, recording details of inquiries, complaints, or comments, as well as actions taken. - Assist and discuss taxes with individuals or businesses. - Maintain records for each case, including contacts, telephone numbers, and actions taken. - Check tax forms to verify that names and taxpayer identification numbers are correct, that computations have been performed correctly, or that amounts match those on supporting documentation. - Send notices to tax payers when accounts are in arrears. - Enter tax return and TFN application information into computers for processing and resolve any suspense errors that arise. - Process individual and corporate income tax returns and sales and excise tax returns. - Determine appropriate methods of debt settlement, such as payment plans, revoke garnishees, or remission of penalties and fees. Show less