Experience

Peloton Media Inc.

• Canada
• Advertising Services
• 1 - 100 Employee

• Group Account Manager

  • Jul 2020 - Present

  - Expanding on my previous role, I currently lead the client services team with an emphasis on open & adaptable communication- Oversee workload for 2-3 direct reports, ensuring timely deliverables while empowering the team to work autonomously- Act as the escalation point for client concerns- Streamline & create new processes to improve team efficiency- Support our small team with a flexible, jack-of-all-trades attitude

• Account Manager

  • May 2018 - Jul 2020

  - Build relationships with direct clients & agency partners, developing data-driven media plans across programmatic, social, and search to deliver on strategic goals- Create & present proposals to clients- Collaborate with operations to monitor performance & ensure smooth delivery- Prepare insightful, actionable post-campaign reports- Manage billing process, compiling reports & collaborating with finance



The Exchange Lab

• United Kingdom
• Advertising Services
• 1 - 100 Employee

• Programmatic Specialist

  • Apr 2016 - May 2018

  - Managed day-to-day client communications, providing exceptional service- Built & executed media plans, selecting tactics to drive results & deliver on KPIs

• Ad Operations Specialist

  • Nov 2015 - Apr 2016

  - Set up campaigns including ad serving, creating pixels, building tactics within the DSPs & executing specialty products- Collaborated with internal & external support to resolve technical issues