Charles Bernard
Chief Technology Officer at ZARIOT- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
French Native or bilingual proficiency
-
English Full professional proficiency
-
Spanish Professional working proficiency
Topline Score
Bio
Simone Alves
Charles is a talented and skilled professional. Very focused on delivering a high qualiy service to all customers with a human management approach. Charles has a great technical and management experience, is a great human being and any person working with him or for him will be very fortunate.
Cedric Mauvielle
Charles is one of the most technology agile person I have had the chance to work with. He handles product management as a business enablers while covering operation angles and more importantly road mapping key service evolution. His deep knowledge of the telecom industry helped more than once my team in Asia to clearly understand customer's requirements and winning new business. Charles is incredibly resourceful and a true team player.
Simone Alves
Charles is a talented and skilled professional. Very focused on delivering a high qualiy service to all customers with a human management approach. Charles has a great technical and management experience, is a great human being and any person working with him or for him will be very fortunate.
Cedric Mauvielle
Charles is one of the most technology agile person I have had the chance to work with. He handles product management as a business enablers while covering operation angles and more importantly road mapping key service evolution. His deep knowledge of the telecom industry helped more than once my team in Asia to clearly understand customer's requirements and winning new business. Charles is incredibly resourceful and a true team player.
Simone Alves
Charles is a talented and skilled professional. Very focused on delivering a high qualiy service to all customers with a human management approach. Charles has a great technical and management experience, is a great human being and any person working with him or for him will be very fortunate.
Cedric Mauvielle
Charles is one of the most technology agile person I have had the chance to work with. He handles product management as a business enablers while covering operation angles and more importantly road mapping key service evolution. His deep knowledge of the telecom industry helped more than once my team in Asia to clearly understand customer's requirements and winning new business. Charles is incredibly resourceful and a true team player.
Simone Alves
Charles is a talented and skilled professional. Very focused on delivering a high qualiy service to all customers with a human management approach. Charles has a great technical and management experience, is a great human being and any person working with him or for him will be very fortunate.
Cedric Mauvielle
Charles is one of the most technology agile person I have had the chance to work with. He handles product management as a business enablers while covering operation angles and more importantly road mapping key service evolution. His deep knowledge of the telecom industry helped more than once my team in Asia to clearly understand customer's requirements and winning new business. Charles is incredibly resourceful and a true team player.
Experience
-
ZARIOT
-
Ireland
-
Telecommunications
-
1 - 100 Employee
-
Chief Technology Officer
-
Apr 2019 - Present
-
-
-
PCCW GLOBAL
-
Retail
-
Senior Product Manager Mobility (IPX, A2P Monetization)
-
Jan 2015 - Mar 2019
As the Head of a new business line dedicated to Mobility Product Management, I work closely with Engineering, Software Development, Sales, Marketing and New Business, spread across 3 continents. ▪ Grew revenue coming from mobility solutions by 400%. ▪ Led end-to-end creation of 3 new products and manage 3 newly created products ▪ Closed partnership with a market leader ▪ Act as a Subject Matter Expert on all 6 products ▪ Successfully hired a small virtual team to insource activities. Show less
-
-
-
Syniverse
-
United States
-
IT Services and IT Consulting
-
700 & Above Employee
-
Operations & Product Manager for roaming BPO solutions
-
Apr 2010 - Dec 2014
▪ Product Manager: product roadmap, outsourcing solutions, pre-sales with tier-1 mobile operators, vendor relationship ▪ Operations Leader: led international team of 20 roaming staff, empowered local teams to promote satisfaction at work and foster effective collaboration worldwide, designed standard processes and KPIs. ▪ Product Manager: product roadmap, outsourcing solutions, pre-sales with tier-1 mobile operators, vendor relationship ▪ Operations Leader: led international team of 20 roaming staff, empowered local teams to promote satisfaction at work and foster effective collaboration worldwide, designed standard processes and KPIs.
-
-
-
Bouygues Telecom
-
Telecommunications
-
700 & Above Employee
-
-
Oct 2009 - Apr 2010
Acted as Technical Project Lead on an initiative aiming to develop a new visual voicemail solution (feasibility study, cost analysis, suppliers assessment).
-
-
-
Mar 2007 - Sep 2009
▪ Led the team in charge of providing first level support on roaming and international incidents (6 people) to meet demanding monthly activity and performance targets.▪ Successfully merged 2 teams, while optimizing processes and work allocation. ▪ Developed dashboards sent monthly to Senior Management.
-
-
-
Dec 2004 - Feb 2007
▪ Member of a team of 5 in charge of supporting +10 million users.▪ Consistently reached test execution and tickets resolution targets.▪ Acted as Subject Matter Expert on 5 company-wide projects (pre-paid SMS, Steering of Roaming).▪ Was promoted after 2 years as Head of Roaming team.
-
-
-
-
Part Time Teacher GSM/GPRS
-
Sep 2006 - Mar 2010
Taught GSM and GPRS technologies to a 35-student class Taught GSM and GPRS technologies to a 35-student class
-
-
Education
-
2002 - 2004
DTU - Technical University of Denmark
International Master Of Sciences in Telecommunications, Telecommunications -
1998 - 2003
EFREI - Ecole Française d'Electronique et d'Informatique
Master’s Degree, Software programming
Community
