Charles Fugate

Event Operations Assistant at Breakout
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Contact Information
us****@****om
(386) 825-5501

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Experience

    • Israel
    • Information Technology & Services
    • 1 - 100 Employee
    • Event Operations Assistant
      • Jul 2021 - Present

      *Researched, compiled and presented on competitors strengths, weaknesses and differentiators in order to secure funding from investors *Provided technical and customer support before, during, and after events to ensure a smooth team-building experience *Wrote for, designed and tested event products on monthly sprints *Utilized user feedback to inform UX team of changes to be made in website design *Created internal documentation of operating procedures for future hires across multiple domains

    • United States
    • Software Development
    • 1 - 100 Employee
    • UX Writer / Researcher
      • Feb 2019 - Jul 2021

      - Conduct user interviews & session analysis to derive insights for improving applications. - Production of user-facing technical help documents & knowledge bases. - Generate defects in an agile based development workflow. - Collaborate on a remote cross-functional team using various project management tools. - Testing of SaaS software to ensure quality assurance and adherence to user documented functions. - Conduct user interviews & session analysis to derive insights for improving applications. - Production of user-facing technical help documents & knowledge bases. - Generate defects in an agile based development workflow. - Collaborate on a remote cross-functional team using various project management tools. - Testing of SaaS software to ensure quality assurance and adherence to user documented functions.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Multiliteracy Center Coach
      • Sep 2018 - Dec 2019

      - Coordinate and facilitate graduate writing groups/study teams/conversation circles - Manage and maintain learning center records- Assist graduate and undergraduate students in navigating discursive and cultural expectations- Develop center promotional materials, such as posters, podcasts, or videos- Worked alongside undergraduate & graduate students to workshop, edit, and improve academic and technical papers- Maintained current knowledge on popular formatting style guides (MLA/APA) and their usage in the academic field

    • Research Assistant
      • May 2019 - Aug 2019

      -Worked with archaeological resources to create a digital record of artifacts and features-Consulted with graduate students and faculty in decision making processes-Arranged and repackaged artifact collections for easier access and preservation

    • Student Manager
      • Aug 2017 - Aug 2018

      - Worked with members of staff and guests to set-up, host and tear-down events- Greeted and helped guests navigate the MUB as well as the rest of campus- Managed the reservation request, room set ups and AV equipment for events

    • Germany
    • Think Tanks
    • 1 - 100 Employee
    • Intern
      • Jun 2016 - Aug 2016

Education

  • Michigan Technological University
    Bachelor's degree, Anthropology
    2016 - 2019
  • Canton High School
    High School Diploma
    2012 - 2016

Community

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