Charles Fugate
Event Operations Assistant at Breakout- Claim this Profile
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Bio
Experience
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Breakout
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Israel
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Information Technology & Services
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1 - 100 Employee
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Event Operations Assistant
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Jul 2021 - Present
*Researched, compiled and presented on competitors strengths, weaknesses and differentiators in order to secure funding from investors *Provided technical and customer support before, during, and after events to ensure a smooth team-building experience *Wrote for, designed and tested event products on monthly sprints *Utilized user feedback to inform UX team of changes to be made in website design *Created internal documentation of operating procedures for future hires across multiple domains
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Burgundy Labs
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United States
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Software Development
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1 - 100 Employee
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UX Writer / Researcher
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Feb 2019 - Jul 2021
- Conduct user interviews & session analysis to derive insights for improving applications. - Production of user-facing technical help documents & knowledge bases. - Generate defects in an agile based development workflow. - Collaborate on a remote cross-functional team using various project management tools. - Testing of SaaS software to ensure quality assurance and adherence to user documented functions. - Conduct user interviews & session analysis to derive insights for improving applications. - Production of user-facing technical help documents & knowledge bases. - Generate defects in an agile based development workflow. - Collaborate on a remote cross-functional team using various project management tools. - Testing of SaaS software to ensure quality assurance and adherence to user documented functions.
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Michigan Technological University
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United States
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Higher Education
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700 & Above Employee
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Multiliteracy Center Coach
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Sep 2018 - Dec 2019
- Coordinate and facilitate graduate writing groups/study teams/conversation circles - Manage and maintain learning center records- Assist graduate and undergraduate students in navigating discursive and cultural expectations- Develop center promotional materials, such as posters, podcasts, or videos- Worked alongside undergraduate & graduate students to workshop, edit, and improve academic and technical papers- Maintained current knowledge on popular formatting style guides (MLA/APA) and their usage in the academic field
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Research Assistant
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May 2019 - Aug 2019
-Worked with archaeological resources to create a digital record of artifacts and features-Consulted with graduate students and faculty in decision making processes-Arranged and repackaged artifact collections for easier access and preservation
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Student Manager
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Aug 2017 - Aug 2018
- Worked with members of staff and guests to set-up, host and tear-down events- Greeted and helped guests navigate the MUB as well as the rest of campus- Managed the reservation request, room set ups and AV equipment for events
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Bosch
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Germany
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Think Tanks
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1 - 100 Employee
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Intern
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Jun 2016 - Aug 2016
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Education
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Michigan Technological University
Bachelor's degree, Anthropology -
Canton High School
High School Diploma