Experience

• - Maintain accurate records of installations, equipment used, and service configurations - Routinely update customer knowledge of Spectrum products, services, and technologies - Effectively communicate with customers about service features, billing details, and troubleshooting steps - Receive and process work orders - Proactively identify opportunities to upsell additional services or products to customers



• - Sales forecasting and target achievementOnboarded, managed, and fostered key client relationships with industry giants (Melissa and Doug, Smirk's LTD, etc.), resulting in substantial revenue growth and long-term client loyalty - Coordinated and optimized freight transportation for accounts - Conducted virtual product demonstrations and presentations to showcase the company's services to esteemed clients - Leveraged CRM software to maintain accurate and up-to-date records of sales leads, track progress, and analyze data - Negotiated contracts and closed sales with clients, consistently surpassing monthly sales targets Show less



• - Patrolled designated areas on campus to ensure the safety and security of students, staff, and visitors - Responded promptly to emergency situations, including medical incidents, disturbances, and security breaches - Conducted thorough security checks of buildings, facilities, and parking lots to detect and prevent potential security threats - Enforced university policies and regulations to maintain a safe and orderly campus environment - Assisted with crowd control during events and large gatherings to ensure a smooth flow of activities - Provided assistance and information to students and visitors, addressing inquiries and concerns with professionalism and courtesy Show less



• - Monitored driver behavior and performance, identifying potential safety issues and addressing them proactively - Reviewed driver qualification files, logbooks, and records to verify compliance with DOT regulations and company standards - Analyzed safety-related data and trends to identify areas for improvement and make data-driven recommendations - Collaborated with safety and operations teams to develop action plans and implement corrective actions based on audit findings



• - Executed security patrols and performed law enforcement duties on military installations, enforcing federal and base regulations - Conducted thorough security checks of entry points, vehicles, and personnel to prevent unauthorized access and enhance base security - Responded promptly to security incidents, emergencies, and alarm activations, ensuring a rapid and effective response - Assisted in the investigation of security breaches, accidents, and incidents, documenting findings and supporting the chain of command - Trained in and proficient with a variety of weapons and tactical equipment to maintain readiness for various security scenarios - Provided force protection support during high-profile events, exercises, and deployments, prioritizing the safety of personnel and assets Show less