Experience

North Central Mental Health Services, Inc.
• United States
• Mental Health Care
• 1 - 100 Employee
• System Administrator

  • Jan 2023 - Present

Battelle
• United States
• Research Services
• 700 & Above Employee
• System Administrator

  • Jul 2021 - Jan 2023


IBM

• IT Services and IT Consulting
• 1 - 100 Employee

• Senior Network Administrator

  • Feb 2018 - Nov 2018

  Utilize vRealize Automation to build and destroy virtual servers Part of a team that manages 11k virtual servers Responsible for decommission of physical servers Utilize vRealize Automation to build and destroy virtual servers Part of a team that manages 11k virtual servers Responsible for decommission of physical servers



LSG

• United Kingdom
• Construction
• 1 - 100 Employee

• Senior Systems Administrator

  • Feb 2017 - Feb 2018

  • Managed logistics and staff for multiple site projects. • Provided on-site support for HP and Microsoft Office systems. • Provided Tier 2 support either remote or on-site for Microsoft Server and Microsoft Exchange. • Interviewed and was involved with hiring of project staff. • Managed teams of project staff. • Assisted with field service projects when needed. • Traveled regionally to support events as needed. • Managed logistics and staff for multiple site projects. • Provided on-site support for HP and Microsoft Office systems. • Provided Tier 2 support either remote or on-site for Microsoft Server and Microsoft Exchange. • Interviewed and was involved with hiring of project staff. • Managed teams of project staff. • Assisted with field service projects when needed. • Traveled regionally to support events as needed.



Central Ohio Transit Authority (COTA)

• United States
• Transportation/Trucking/Railroad
• 300 - 400 Employee

• Senior Systems Administrator

  • May 2016 - Mar 2017

  • Provided Tier 3 support for open incidents. • Supported a server farm of 300+ servers, including virtual and physical • Utilized VMware, vCenter, VMWare vRealize Orchestrator within the server environment. • Performed server updates and security patches. • Utilized SCCM and Lansweeper to support Microsoft Server network. • Built servers utilizing VMware. • Worked on a server consolidation project, identifying servers that may be consolidated with other servers without affecting performance for either server. • Performed Commvault backup solution setup, configuration and administration. • Performed Thycotic server and application deployment for an in-house project. Show less



Consolidated Data Services

• Senior Information Technology Support Engineer

  • Feb 2014 - Oct 2015

  • Provided Tier 2 and Tier 3 support as needed either remote or onsite for Microsoft Server, Microsoft Exchange, Lync, VMware, HP ProCurve switches. • Provided on-site support for HP and Microsoft Server install and configuration. • Involved in multiple data center migrations, data center moves and office moves as a Team Lead and Project Coordinator. • Installed, configured and administered Microsoft Server 2012 (R2). • Configured and troubleshot Lync client for desktop and mobile devices. • Configured VMware for end-users to be able to use different email clients during Exchange migrations. • Served as Sarbanes – Oxley Trainer and Manager. • Assigned as Lead Trainer for 90 agencies to implement and improve the SBOX program. • Provided onsite and remote training for SBOX. • Provided analysis of SBOX procedures; identifying strengths and weaknesses and providing a plan on how to improve. • Worked with agency representatives to prepare for quarterly testing. • Created an online portal to upload documentation for accuracy verification. • Created a SBOX manual tailored to meet the needs of each agency to be used for reference during testing periods. Show less



TPG

• United States
• Financial Services
• 700 & Above Employee

• Senior Systems Engineer

  • Sep 2009 - Feb 2014

  • Worked on a server refresh and deployment. Replaced 12 physical servers with 2 physical servers with 4 VMware servers that were mirrored between the 2 physical. Servers were replicated to a virtual server at the offsite data center. • Utilized Azure remote backup and recovery solution for in-house servers. Off-site data center was used as disaster recovery, all users would automatically be able to VPN into DR site. • Moved email from local office to data center. All web servers were moved to Rackspace, this was to prevent any incoming ports from the public. This upgraded security for the network. • In addition all equipment and software was upgraded during the project: Desktops were replaced with laptops; operating systems were upgraded from Windows XP to Windows 7; monitors were upgraded from 15inch CRT to 24inch flat screen. • Upgraded data center wiring, including connectivity issues from the demarc to the data center and from the data center to the in office remote data closets for data and telco. • Upgraded wireless from four Netgear consumer grade appliances to an Aruba controller and four access points with a secure and guest login. • Managed vendor relationships, technology contracts, office security and all other office services. • Renegotiated Xerox contract, replacing 11 copiers. This was completed after surveying the use on all copiers. This initiative saved the company over $1K each month for copier expenses. • Removed all desktop printers and connected all users to Xerox copiers adding security for print functions. • Managed a $250K budget for procurement of technology equipment and vendor support. Show less



PCM Enterprise (SARCOM)

• United States
• IT Services and IT Consulting
• 200 - 300 Employee

• Senior Systems Engineer, Field Services Manager

  • Sep 1998 - Sep 2009

  • Served as Lead Engineer on a nationwide wireless upgrade project for a large grocery chain. • Served as Lead Engineer for multiple Microsoft Server and Microsoft Exchange migration projects. • Served as Lead Engineer for multiple data center moves, data center migrations and data center builds. • Provided on-site support for HP and Microsoft Server install and configuration. • Provided Tier 2 support either remote or on-site for Microsoft Server and Microsoft Exchange. • Interviewed and was involved in the hiring of local Technicians needed for projects and on-site staff augmentation while serving as Field Services Manager. • Managed a team of 15 Technicians. • Assisted with field service projects when needed. • Completed 53 Sarbanes-Oxley technology audits over a three-year period. • Traveled nationally and internationally on-site on an as-needed basis. Show less



US Navy

• United States
• Armed Forces
• 700 & Above Employee

• Petty Officer Second Class

  • Nov 2002 - Jul 2003

  • Attended the Naval Police Academy, Pearl Harbor, HI • Naval Physical Security and Patrol Officer, Pearl Harbor, HI • Naval Physical Security and Patrol Officer, Atsugi, Japan • Responsible for 8 patrolmen and security officers. • Attended the Naval Police Academy, Pearl Harbor, HI • Naval Physical Security and Patrol Officer, Pearl Harbor, HI • Naval Physical Security and Patrol Officer, Atsugi, Japan • Responsible for 8 patrolmen and security officers.

• Petty Officer Second Class

  • Sep 1994 - Sep 1998

  • Served on a secure team that was charged with implementing and ongoing operations for all unclassified internet and computer operations on an Aircraft Carrier Nimitz • Managed 6 enlisted personnel, even at times when I managed personnel who were above me in rank, showing strong management skills. • Received the Navy Accommodation Medal for management skills and trouble shooting a network problem that had the unclassified network down for 3 days • Backup media custodian • Division Training Petty Officer Show less