Charles Clayton
Head of Service Delivery at Navtech Radar- Claim this Profile
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Bio
Stuart Hall
Charles has a great focus on the Customer and a passion for helping Epicor improve the experience and service levels delivered across the organisation. Charles has strong analytical skills and is not afraid to ask the tough questions to help identify the root cause so improvements can be made. He brought these skills to working with escalated customers and made a significant contribution. I thoroughly enjoyed working with Charles.
Stephan Haux
Working with Charles is a great pleasure. His always professional attidute and great analytical skill do help one getting through bring difficult situations to a positive end. His candid communication goes in both ways enabling true trusted business relationships, which is particular important in geographicaly distributed environments without day to day contact.
Stuart Hall
Charles has a great focus on the Customer and a passion for helping Epicor improve the experience and service levels delivered across the organisation. Charles has strong analytical skills and is not afraid to ask the tough questions to help identify the root cause so improvements can be made. He brought these skills to working with escalated customers and made a significant contribution. I thoroughly enjoyed working with Charles.
Stephan Haux
Working with Charles is a great pleasure. His always professional attidute and great analytical skill do help one getting through bring difficult situations to a positive end. His candid communication goes in both ways enabling true trusted business relationships, which is particular important in geographicaly distributed environments without day to day contact.
Stuart Hall
Charles has a great focus on the Customer and a passion for helping Epicor improve the experience and service levels delivered across the organisation. Charles has strong analytical skills and is not afraid to ask the tough questions to help identify the root cause so improvements can be made. He brought these skills to working with escalated customers and made a significant contribution. I thoroughly enjoyed working with Charles.
Stephan Haux
Working with Charles is a great pleasure. His always professional attidute and great analytical skill do help one getting through bring difficult situations to a positive end. His candid communication goes in both ways enabling true trusted business relationships, which is particular important in geographicaly distributed environments without day to day contact.
Stuart Hall
Charles has a great focus on the Customer and a passion for helping Epicor improve the experience and service levels delivered across the organisation. Charles has strong analytical skills and is not afraid to ask the tough questions to help identify the root cause so improvements can be made. He brought these skills to working with escalated customers and made a significant contribution. I thoroughly enjoyed working with Charles.
Stephan Haux
Working with Charles is a great pleasure. His always professional attidute and great analytical skill do help one getting through bring difficult situations to a positive end. His candid communication goes in both ways enabling true trusted business relationships, which is particular important in geographicaly distributed environments without day to day contact.
Credentials
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Business Analyst Training
UiPathAug, 2019- Nov, 2024 -
UiPath License Training
UiPathAug, 2019- Nov, 2024 -
Introducing Robotic Process Automation
LinkedInFeb, 2019- Nov, 2024 -
DevOps Foundations: Lean and Agile
LinkedInJan, 2019- Nov, 2024 -
Lean Six Sigma Foundations
LinkedInJan, 2019- Nov, 2024 -
Social Media Marketing for Small Business
LinkedInJan, 2019- Nov, 2024
Experience
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Navtech Radar
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United Kingdom
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Public Safety
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1 - 100 Employee
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Head of Service Delivery
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Aug 2023 - Present
The Service Delivery team (Service Operations & Service Delivery Management) provides our worldwide customers with the post-commissioning services they value to ensure that our solutions continue to meet their operational needs. The Service Delivery team (Service Operations & Service Delivery Management) provides our worldwide customers with the post-commissioning services they value to ensure that our solutions continue to meet their operational needs.
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Community
