Charles Shirazi
Pet Innovation Manager at Pinnacle Pet UK- Claim this Profile
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Bio
Natasha Hands
I worked with Charles whilst at PPG on a FTC. He was incredibly approachable and supportive as my line manager and I felt at ease transitioning into the role. Charles has an incredible depth of knowledge of not only the project we were undertaking, but the insurance industry as a whole. His focus on pet health and customer care especially resonated. I had a wonderful time working with him on the project and with PPG overall and I hope our paths cross again in future!
Jen Wormleighton
Charles Shirazi was my line manager for a 13 week FTC. During this time, he demonstrated his amazing knowledge of his field, immense support for tasks that were new to me, and an infectious enthusiasm and passion for what we were working on and why. His working knowledge of Excel was incredible! I have thoroughly enjoyed my time with Charles, my Co-FTC vet, and the other teams at Pinnacle Pet Group. Everyone I met was motivated, approachable, friendly and helpful, and made my experience of the Company positive, rewarding and exciting. Charles has an unwavering pet-focus to every aspect of his work, enormous commitment to the project and the leadership skills required to engage people to join his cause. Thank you for this opportunity and I hope our paths cross again in the future.
Natasha Hands
I worked with Charles whilst at PPG on a FTC. He was incredibly approachable and supportive as my line manager and I felt at ease transitioning into the role. Charles has an incredible depth of knowledge of not only the project we were undertaking, but the insurance industry as a whole. His focus on pet health and customer care especially resonated. I had a wonderful time working with him on the project and with PPG overall and I hope our paths cross again in future!
Jen Wormleighton
Charles Shirazi was my line manager for a 13 week FTC. During this time, he demonstrated his amazing knowledge of his field, immense support for tasks that were new to me, and an infectious enthusiasm and passion for what we were working on and why. His working knowledge of Excel was incredible! I have thoroughly enjoyed my time with Charles, my Co-FTC vet, and the other teams at Pinnacle Pet Group. Everyone I met was motivated, approachable, friendly and helpful, and made my experience of the Company positive, rewarding and exciting. Charles has an unwavering pet-focus to every aspect of his work, enormous commitment to the project and the leadership skills required to engage people to join his cause. Thank you for this opportunity and I hope our paths cross again in the future.
Natasha Hands
I worked with Charles whilst at PPG on a FTC. He was incredibly approachable and supportive as my line manager and I felt at ease transitioning into the role. Charles has an incredible depth of knowledge of not only the project we were undertaking, but the insurance industry as a whole. His focus on pet health and customer care especially resonated. I had a wonderful time working with him on the project and with PPG overall and I hope our paths cross again in future!
Jen Wormleighton
Charles Shirazi was my line manager for a 13 week FTC. During this time, he demonstrated his amazing knowledge of his field, immense support for tasks that were new to me, and an infectious enthusiasm and passion for what we were working on and why. His working knowledge of Excel was incredible! I have thoroughly enjoyed my time with Charles, my Co-FTC vet, and the other teams at Pinnacle Pet Group. Everyone I met was motivated, approachable, friendly and helpful, and made my experience of the Company positive, rewarding and exciting. Charles has an unwavering pet-focus to every aspect of his work, enormous commitment to the project and the leadership skills required to engage people to join his cause. Thank you for this opportunity and I hope our paths cross again in the future.
Natasha Hands
I worked with Charles whilst at PPG on a FTC. He was incredibly approachable and supportive as my line manager and I felt at ease transitioning into the role. Charles has an incredible depth of knowledge of not only the project we were undertaking, but the insurance industry as a whole. His focus on pet health and customer care especially resonated. I had a wonderful time working with him on the project and with PPG overall and I hope our paths cross again in future!
Jen Wormleighton
Charles Shirazi was my line manager for a 13 week FTC. During this time, he demonstrated his amazing knowledge of his field, immense support for tasks that were new to me, and an infectious enthusiasm and passion for what we were working on and why. His working knowledge of Excel was incredible! I have thoroughly enjoyed my time with Charles, my Co-FTC vet, and the other teams at Pinnacle Pet Group. Everyone I met was motivated, approachable, friendly and helpful, and made my experience of the Company positive, rewarding and exciting. Charles has an unwavering pet-focus to every aspect of his work, enormous commitment to the project and the leadership skills required to engage people to join his cause. Thank you for this opportunity and I hope our paths cross again in the future.
Experience
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Pinnacle Pet Group
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United Kingdom
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Insurance
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200 - 300 Employee
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Pet Innovation Manager
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Jan 2019 - Present
Managing partnerships and relationships to define a collaborative approach to the future of pet healthcare to create a market-leading pet insurance product and proposition. Presenting this proposition to attract key B2B partners and delivering this vision from contractual negotiations through to IT delivery and marketing.
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Pet Development & Innovation analyst
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Aug 2017 - Jan 2019
Researching and analysing trends and movements to identify opportunities in the market. Successfully tendering for significant pet business. Utilising market knowledge to connect with key partners within the global pet industry.
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Operational Claims Team Manager
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Dec 2016 - Aug 2017
Maternity cover responsible for managing 7 claims assessors consistently achieving strict SLAs while utilising veterinary knowledge to continue to assist in medical assessment and underwriting.
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Veterinary Technical Advisor
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Feb 2016 - Dec 2016
Processing high-value pet claims and medical underwriting while training team members and feeding into product changes.
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The Vet Network
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Veterinary
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Co Founder
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Dec 2016 - Dec 2017
Partnership with Veterinary Recruitment company to co-found, code and market a Veterinary Job Board website. Partnership with Veterinary Recruitment company to co-found, code and market a Veterinary Job Board website.
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The Online Vet
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Hertfordshire
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Founder
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Oct 2015 - Oct 2017
While at university, founded a B2C branded website providing veterinary advice to pet owners. Further also provided B2B marketing and IT service to other companies in the veterinary industry. While at university, founded a B2C branded website providing veterinary advice to pet owners. Further also provided B2B marketing and IT service to other companies in the veterinary industry.
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Education
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2012 - 2016
Royal Veterinary College, U. of London
Bachelor’s Degree, Pre-Clinical Veterinary Medicine -
2004 - 2011
Westcliff High School for Boys
A levels and GCSE's, Chemistry, Biology, Physics, Maths
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