Experience

Kamakura

• Mexico
• Restaurants
• 1 - 100 Employee

• Front of House Staff

  • Sep 2022 - Present

  Working in a collaborative environment to provide exceptional customer service and efficiently promote menu items Upholding health and safety standards and working professionally to ensure the smooth running of daily operations Utilising POS systems to process in person, phone and app orders and complete transactions Working in a collaborative environment to provide exceptional customer service and efficiently promote menu items Upholding health and safety standards and working professionally to ensure the smooth running of daily operations Utilising POS systems to process in person, phone and app orders and complete transactions



Infinite Sales Solutions

• United Kingdom
• Advertising Services
• 1 - 100 Employee

• Brand Ambassador

  • Jul 2022 - Sep 2022

  Worked on the Battersea Dogs and Cats Home campaign by travelling to various neighbourhoods to gain support and spread awareness Enticed clients to sign up for monthly support by utilising persuasive sales techniques Worked on the Battersea Dogs and Cats Home campaign by travelling to various neighbourhoods to gain support and spread awareness Enticed clients to sign up for monthly support by utilising persuasive sales techniques



RANDOX LABORATORIES LIMITED

• United Kingdom
• Chemical Manufacturing
• 1 - 100 Employee

• Customer Support Coordinator

  • Nov 2021 - Jun 2022

  Answered calls and emails promptly to ensure that daily KPIs were met Ensured that all callers were dealt with in a professional and respectful manner, and assisted in line with company policies, with particular care over urgent issues and customer complaints Ability to be pragmatic and deal with problems efficiently and calmly due to the dynamic nature of COVID-19 testing requirements and restrictions, and working in a fast paced environment Used technical systems such as JIRA Service Desk to log calls and emails to create a clear communication trail for auditing and monitoring purposes Assisted in the training and shadowing of 'New Starts' using a training plan