Charles Robert R. Diana

Client Relationship Manager at Archway.Finance
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Negros Occidental, Western Visayas, Philippines, PH

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
You need to have a working account to view this content.

Experience

    • Financial Services
    • 1 - 100 Employee
    • Client Relationship Manager
      • Feb 2023 - Present

      Expert Client Relationship Manager at Archway Finance, a leading financial services company committed to empowering individuals and businesses to achieve their financial goals. Archway Finance specializes in providing a wide range of financial solutions, including investment management, wealth advisory, and customized lending services. Key Duties: 1️⃣ Relationship Management: Cultivate strong client relationships, providing personalized guidance on Archway Finance's financial solutions. 2️⃣ Financial Consulting: Offer tailored recommendations for investment management, wealth advisory, and lending options. 3️⃣ Operational Excellence: Ensure seamless execution of financial transactions and deliver exceptional customer service. Show less

    • Philippines
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Account Relationships Executive
      • Feb 2012 - Jan 2023

      - Develop and maintain strong relationships with key accounts, acting as the primary point of contact for their payment needs. - Collaborate with internal teams to ensure timely and accurate execution of account requirements, while identifying opportunities for upselling and cross-selling additional payment solutions. - Conduct regular account reviews to assess customer satisfaction and identify areas for improvement, leveraging feedback to enhance the overall customer experience. -Monitor market trends and competitor activities, providing insights and recommendations to optimize account strategies and drive business growth. -Serve as a trusted advisor to clients, providing expert guidance on industry best practices and offering tailored solutions to meet their specific payment objectives. Show less

Education

  • University of St. La Salle
    Bachelor of Business Administration - BBA, Operations Management and Supervision
    2006 - 2011

Community

You need to have a working account to view this content. Click here to join now