Experience

Taylor, Bean & Whitaker

• Financial Services
• 100 - 200 Employee

• IT Site Manager

  • Mar 2009 - Present

  • Maintain and operate legacy systems to enable continued running of business • Single point of contact for IT Issues • Reduced warehouse space usage by checking and verifying pallets of documents we were allowed to destroy, sorted out non document materials. More than a million pounds of documents was stored • In less than two weeks I Deployed Whole disk encryption to ensure laptop and desktop data security • Over a period of 2 months McAfee Endpoint Security was deployed to our… Show more • Maintain and operate legacy systems to enable continued running of business • Single point of contact for IT Issues • Reduced warehouse space usage by checking and verifying pallets of documents we were allowed to destroy, sorted out non document materials. More than a million pounds of documents was stored • In less than two weeks I Deployed Whole disk encryption to ensure laptop and desktop data security • Over a period of 2 months McAfee Endpoint Security was deployed to our server clients

• System Analyst III

  • Apr 2007 - Aug 2009

  • Maintain and operate legacy systems to enable continued running of business • Single point of contact for IT Issues • Reduced warehouse space usage by checking and verifying pallets of documents we were allowed to destroy, sorted out non document materials. More than a million pounds of documents was stored • In less than two weeks I Deployed Whole disk encryption to ensure laptop and desktop data security • Over a period of 2 months McAfee Endpoint Security was deployed to our… Show more • Maintain and operate legacy systems to enable continued running of business • Single point of contact for IT Issues • Reduced warehouse space usage by checking and verifying pallets of documents we were allowed to destroy, sorted out non document materials. More than a million pounds of documents was stored • In less than two weeks I Deployed Whole disk encryption to ensure laptop and desktop data security • Over a period of 2 months McAfee Endpoint Security was deployed to our server clients



Various

• Financial Services
• 1 - 100 Employee

• IT Consultant

  • Apr 2005 - Aug 2006

  Desktop publishing * IT Support * Web Site Updates * Hardware Upgrades Desktop publishing * IT Support * Web Site Updates * Hardware Upgrades



Venture Industries

• United States
• Plastics Manufacturing
• 1 - 100 Employee

• Data Management Coordinator

  • Mar 2003 - Apr 2005

  • Brought Data Management back to standards • Determined that work instructions and procedures were not being followed. Then altered current practices to match work instructions procedures • Continually monitored that data management standards were followed and also accurate to the job including finding and implementing efficiencies • Proposed and amended standards when necessary • Documenting processes related to Data Management • Initially there were many processes that were… Show more • Brought Data Management back to standards • Determined that work instructions and procedures were not being followed. Then altered current practices to match work instructions procedures • Continually monitored that data management standards were followed and also accurate to the job including finding and implementing efficiencies • Proposed and amended standards when necessary • Documenting processes related to Data Management • Initially there were many processes that were not documented, such as ftp transfers, exporting files from IMAN/TcAE These items were then documented and used successfully by others in day to day processes. • Maintaining Records of CAD Office imports and exports • Provided release of Design surface data as well as CAD Data • Provided reports from various databases as necessary • Creation of PDI (Baselines) Preliminary Data Indicators • Release of Files for milestones in current project. • Auxiliary IT Support including Lotus Notes Setup, Configuration, support, and Mail file Backup Show less • Brought Data Management back to standards • Determined that work instructions and procedures were not being followed. Then altered current practices to match work instructions procedures • Continually monitored that data management standards were followed and also accurate to the job including finding and implementing efficiencies • Proposed and amended standards when necessary • Documenting processes related to Data Management • Initially there were many processes that were… Show more • Brought Data Management back to standards • Determined that work instructions and procedures were not being followed. Then altered current practices to match work instructions procedures • Continually monitored that data management standards were followed and also accurate to the job including finding and implementing efficiencies • Proposed and amended standards when necessary • Documenting processes related to Data Management • Initially there were many processes that were not documented, such as ftp transfers, exporting files from IMAN/TcAE These items were then documented and used successfully by others in day to day processes. • Maintaining Records of CAD Office imports and exports • Provided release of Design surface data as well as CAD Data • Provided reports from various databases as necessary • Creation of PDI (Baselines) Preliminary Data Indicators • Release of Files for milestones in current project. • Auxiliary IT Support including Lotus Notes Setup, Configuration, support, and Mail file Backup Show less



RMS

• Morocco
• Business Consulting and Services
• 1 - 100 Employee

• IT Consultant Web Design

  • Aug 2002 - Oct 2002

  Updated and altered website to match current pricing and contact details. Updated and altered website to match current pricing and contact details.



O-I ACI Australian Consolidated Industries

• IT Consultant Helpdesk Analyst

  • Jan 2002 - Jul 2002

  Role was split between three separate contracts. Begin date is the first day I started working for them and end date is the last time I worked for them. Help Desk Support position Assisted with successful migration to Windows 2000 and Lotus Notes R5 Software Auditing of Systems Remote Control Readiness General Helpdesk Duties, Logging, Resolution and Escalation of calls Often remote-controlled desktops and servers via VNC and PC Anywhere and Net meeting Monitoring of… Show more Role was split between three separate contracts. Begin date is the first day I started working for them and end date is the last time I worked for them. Help Desk Support position Assisted with successful migration to Windows 2000 and Lotus Notes R5 Software Auditing of Systems Remote Control Readiness General Helpdesk Duties, Logging, Resolution and Escalation of calls Often remote-controlled desktops and servers via VNC and PC Anywhere and Net meeting Monitoring of LAN and WAN links when alerts were issued by the detection systems Basic User and Printer Administration via Novel Netware Patched users network and phone connections according to policies in a timely manner Diagnosed and resolved printer issues when necessary and possible. When not possible called off-site support. This was usually for mechanical faults that could not be corrected easily or by non-trained individuals. Provided desktop support when necessary Rebooted servers at direction of Senior Engineers Audited Software and Hardware of currently installed systems Implemented Roaming Profiles for Windows 2000 to enable users to log onto any computer. Implemented Netware Workstation Manager for remote control enabling the site to be supported primarily from main office Maintained Backups and Monitored Hard Drive Space on Primary the Notes (NT4) Server, along with the Netware Server Downsized Lotus Notes Mail Files Show less Role was split between three separate contracts. Begin date is the first day I started working for them and end date is the last time I worked for them. Help Desk Support position Assisted with successful migration to Windows 2000 and Lotus Notes R5 Software Auditing of Systems Remote Control Readiness General Helpdesk Duties, Logging, Resolution and Escalation of calls Often remote-controlled desktops and servers via VNC and PC Anywhere and Net meeting Monitoring of… Show more Role was split between three separate contracts. Begin date is the first day I started working for them and end date is the last time I worked for them. Help Desk Support position Assisted with successful migration to Windows 2000 and Lotus Notes R5 Software Auditing of Systems Remote Control Readiness General Helpdesk Duties, Logging, Resolution and Escalation of calls Often remote-controlled desktops and servers via VNC and PC Anywhere and Net meeting Monitoring of LAN and WAN links when alerts were issued by the detection systems Basic User and Printer Administration via Novel Netware Patched users network and phone connections according to policies in a timely manner Diagnosed and resolved printer issues when necessary and possible. When not possible called off-site support. This was usually for mechanical faults that could not be corrected easily or by non-trained individuals. Provided desktop support when necessary Rebooted servers at direction of Senior Engineers Audited Software and Hardware of currently installed systems Implemented Roaming Profiles for Windows 2000 to enable users to log onto any computer. Implemented Netware Workstation Manager for remote control enabling the site to be supported primarily from main office Maintained Backups and Monitored Hard Drive Space on Primary the Notes (NT4) Server, along with the Netware Server Downsized Lotus Notes Mail Files Show less