Charles Pope

Aging Care Manager (APS) at COUNTY OF LEHIGH
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Contact Information
us****@****om
(386) 825-5501
Location
Allentown, Pennsylvania, United States, US

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Experience

    • United States
    • Government Administration
    • 1 - 100 Employee
    • Aging Care Manager (APS)
      • Sep 2020 - Present

      - Protective Services Unit- Provide specialized case management services to at-risk clients under the Older Adults Protective Services Act. - Work is performed in compliance with the regulations from the Pennsylvania Department of Aging.- Investigate and document reports of neglect, physical, sexual, and psychological abuse.- Evaluate at risk clients and environments.- Develop and assist with the implementations of specific plans to mitigate client risk.- Connect clients with community resources and benefits as needed.- Complete ongoing monitoring and assessments of clients and individual settings as needed.

    • Senior Coordinator
      • Jan 2015 - Present

      - Facilitate wavier participant intake process, updating participant and support team on wavier standards, expectations, and PA AWW policies.- Assist participants in the development of individual service plans (ISP) that promote individuality, choice, and control of their everyday lives.- Work with outside entities (both state and local) to allow participants full utilization of life skill resources.- Develop and assist with the implementation and monitoring of goals and objectives related to the participants ISP.- Compose detailed reports, service notes, and all related documentation, to assist with maintaining an updated participant file, eligibility, and waiver compliance.

    • SC Field Supervisor
      • Sep 2018 - Apr 2019

      - Monitor SC communication, plan development, and production- Conduct weekly professional development meetings with each employee- Ensure resolution and follow up to participant issues, concerns and new interest- Develop individual goals for each employee with measureable objectives to be monitored with daily tracking sheets- Conduct monthly team meetings to ensure understanding of company vision, policy updates, and new information- Accompany SCs during participant visits and follow up with input related to participant ISP, and professional development- Address complaints or major concerns with policy review as needed- Conduct trainings related to new Managed Care base waiver services

    • SUPPORTS COORDINATOR
      • Dec 2012 - Sep 2018

      - Assist participants in accessing, and maintaining home and community based services as needed.(Commcare, PDA, ACT 150, Independence, and Attendant Care)- Maintain individual care plans, participant eligibility, and ensure all client care needs are met while communicating with all PA Waiver providers, and outside entities, both state and local.- Implement plans to address in-home health and safety risk factors and prevent service interruptions.- Compose crisis intervention plans, and individual back up resources as needed, with daily reports submitted through HCSIS and SAMS.

    • United States
    • Individual and Family Services
    • 100 - 200 Employee
    • Community Supports Coordinator
      • Oct 2009 - Dec 2012

      - Assist clients in researching, acquiring, and maintaining in-home and community services related to various physical and mental limitations.- Advocate, identify, and develop, services on behalf of individuals and their families, with the goal of teaching them the ability to access supports on their own. - Assist clients in researching, acquiring, and maintaining in-home and community services related to various physical and mental limitations.- Advocate, identify, and develop, services on behalf of individuals and their families, with the goal of teaching them the ability to access supports on their own.

    • Adult Mentor Supervisor
      • Jul 2008 - Oct 2009

      - Supervise, develop, and oversee staff mentoring of young adults with mental disabilities.- Assist in the development of service plans encouraging our clients to build positive independent living skills and family relations.- Worked with a diverse list of cognitive limitations including; Down syndrome, Traumatic Brain Injury (TBI), Autism, Asperger's, Early Dementia, and Attention Deficit Disorder. - Supervise, develop, and oversee staff mentoring of young adults with mental disabilities.- Assist in the development of service plans encouraging our clients to build positive independent living skills and family relations.- Worked with a diverse list of cognitive limitations including; Down syndrome, Traumatic Brain Injury (TBI), Autism, Asperger's, Early Dementia, and Attention Deficit Disorder.

    • Mental Health Care
    • 700 & Above Employee
    • Assistant Treatment Team Supervisor
      • May 2006 - Jul 2008

      - Assist in the training and development of new employees- Develop individual treatment plans for clients.- Over 100 Training hours including; OSHA, JACHO, PCM, CPR/FIRST AID, AND HIPPA.- Assist parents with post-treatment resources.- Worked with a diverse list of cognitive limitations including but not limited to; Down syndrome, Traumatic Brain Injury (TBI), Autism, Asperger's, and Attention Deficit Disorder.

    • Child Care Counselor
      • Aug 2002 - May 2006

      - Monitor client interactions and behaviors to maintain a positive unit environment, while assisting in managing daily activities and structure of clients- Assist with development of individual care plans and educational programing- Facilitate family visitation to ensure and comfortable setting for treatment discussion

Education

  • Kutztown University of Pennsylvania
    Bachelor of Science (B.S.), Community Psychology
    -

Community

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