Experience

CIC (Cambridge Innovation Center)

• United States
• Hospitality
• 200 - 300 Employee

• Relationship Manager

  • Mar 2021 - Present

  As a Sales & Relationship manager, I help prospects and members find space at CIC that best supports their work and future growth. I also facilitate interpersonal and professional connections within the CIC community.

• Community Specialist

  • Mar 2021 - Jun 2022



CVS Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Care Concierge Field later

  • Jun 2020 - Mar 2021

  Responsible for overseeing a division’s team of Concierges (15-25 employees), managing the division’s Concierge budget, as well maintaining division metrics. In addition the Field leader must visit and inspect Health Hubs in the division and aid with navigation and coordination to proactively engage and assist customers, patients, and caregivers find the healthcare services and products they need. Concierge colleagues promote relevant Health Hub classes, programs, and digital tools to… Show more Responsible for overseeing a division’s team of Concierges (15-25 employees), managing the division’s Concierge budget, as well maintaining division metrics. In addition the Field leader must visit and inspect Health Hubs in the division and aid with navigation and coordination to proactively engage and assist customers, patients, and caregivers find the healthcare services and products they need. Concierge colleagues promote relevant Health Hub classes, programs, and digital tools to interested clients.

• Store Operations Manager

  • May 2017 - Jun 2020

  Focuses on customer relations and sales within a fast paced retail environment. Operations Supervisor is a key leader supporting the Store Management team in planning and driving store execution and performance while building consumer loyalty through a focus on excellent service. Skilled in implementing company marketing techniques driving increased sales. Complete store responsibilities such as payroll, scheduling, and customer correspondence. Full responsibility for ensuring all opening and… Show more Focuses on customer relations and sales within a fast paced retail environment. Operations Supervisor is a key leader supporting the Store Management team in planning and driving store execution and performance while building consumer loyalty through a focus on excellent service. Skilled in implementing company marketing techniques driving increased sales. Complete store responsibilities such as payroll, scheduling, and customer correspondence. Full responsibility for ensuring all opening and closing procedures.