Charles I.

Manager, Human Systems Integration Business Area at Pacific Science & Engineering Group, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
San Diego, California, United States, US

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Credentials

  • Agile with Atlassian Jira
    Coursera
    Aug, 2023
    - Oct, 2024
  • Foundations: Data, Data, Everywhere
    Coursera
    Aug, 2023
    - Oct, 2024
  • OSHA 30 Hour Outreach Training Program - General Industry
    360training
    Mar, 2023
    - Oct, 2024
  • Confluence Fundamentals Badge
    Atlassian
    Jan, 2023
    - Oct, 2024
  • How to use roadmaps in Jira
    Coursera
    Jan, 2023
    - Oct, 2024
  • Jira Fundamentals Badge
    Atlassian
    Jan, 2023
    - Oct, 2024
  • Lean Six Sigma Yellow Belt
    Tri-County Career Academy
    Dec, 2022
    - Oct, 2024
  • Agile Project Management
    Coursera | Google
    Nov, 2022
    - Oct, 2024
  • Certified ScrumMaster (CSM)
    Scrum Alliance
    Nov, 2022
    - Oct, 2024
  • Intelligence Fundamentals Professional
    Office of the Under Secretary of Defense for Intelligence & Security
    Oct, 2021
    - Oct, 2024
  • Project Management Professional (PMP)
    Project Management Institute
    Jun, 2020
    - Oct, 2024

Experience

  • Pacific Science & Engineering Group, Inc.
    • United States
    • Research Services
    • 1 - 100 Employee
    • Manager, Human Systems Integration Business Area
      • Dec 2022 - Present

      • As the Manager of the Human Systems Integration (HSI) Business Area (BA) supporting multiple sensitive U.S. Navy Information Operations (IO) Programs of Record, I oversee systems engineering and program management efforts to provide integrated and comprehensive analysis, design, and assessment of human performance requirements, concepts, and resources throughout the development and prototyping of emergent IO systems. HSI enhances operational effectiveness through optimal system design… Show more • As the Manager of the Human Systems Integration (HSI) Business Area (BA) supporting multiple sensitive U.S. Navy Information Operations (IO) Programs of Record, I oversee systems engineering and program management efforts to provide integrated and comprehensive analysis, design, and assessment of human performance requirements, concepts, and resources throughout the development and prototyping of emergent IO systems. HSI enhances operational effectiveness through optimal system design, improving operator and maintainer performance, reducing training costs, and ultimately reducing Total Ownership Cost (TOC). • As Scrum Master, oversees the prioritization, scheduling, resourcing of contractual requirements, tasking, and deliverables of multiple teams of Human Systems Integration (HSI) Engineers and User Experience / User Interface (UX/UI) Designers. • Served as Knowledge Manager and contributing author for the Training Analysis BA during the production of a time-sensitive U.S. Navy Training Systems Requirements Analysis (TSRA). Collected, analyzed and processed highly technical and ambiguous data, deconflicted inconsistencies, and disseminated relevant information to the production team. Show less • As the Manager of the Human Systems Integration (HSI) Business Area (BA) supporting multiple sensitive U.S. Navy Information Operations (IO) Programs of Record, I oversee systems engineering and program management efforts to provide integrated and comprehensive analysis, design, and assessment of human performance requirements, concepts, and resources throughout the development and prototyping of emergent IO systems. HSI enhances operational effectiveness through optimal system design… Show more • As the Manager of the Human Systems Integration (HSI) Business Area (BA) supporting multiple sensitive U.S. Navy Information Operations (IO) Programs of Record, I oversee systems engineering and program management efforts to provide integrated and comprehensive analysis, design, and assessment of human performance requirements, concepts, and resources throughout the development and prototyping of emergent IO systems. HSI enhances operational effectiveness through optimal system design, improving operator and maintainer performance, reducing training costs, and ultimately reducing Total Ownership Cost (TOC). • As Scrum Master, oversees the prioritization, scheduling, resourcing of contractual requirements, tasking, and deliverables of multiple teams of Human Systems Integration (HSI) Engineers and User Experience / User Interface (UX/UI) Designers. • Served as Knowledge Manager and contributing author for the Training Analysis BA during the production of a time-sensitive U.S. Navy Training Systems Requirements Analysis (TSRA). Collected, analyzed and processed highly technical and ambiguous data, deconflicted inconsistencies, and disseminated relevant information to the production team. Show less

  • Navy Talent Acquisition Group (NTAG) Southwest
    • United States
    • Armed Forces
    • 1 - 100 Employee
    • Head of E-Talent Department, Information Warfare Coordinator, & Recruiter
      • Nov 2019 - Nov 2022

      Information Warfare Coordinator • As Information Warfare community subject matter expert developed strategies and best-practices to boost recruitment of hard-to-find intel analysts, linguists, cyber and IT professionals in three states using Salesforce for customer relationship management and applicant tracking system. • Produced 188 new contracts, contributed 1,640 candidates to the 2020-2021 year groups. • Founded E-Talent Department, managed 11 personnel, $35k advertising budget… Show more Information Warfare Coordinator • As Information Warfare community subject matter expert developed strategies and best-practices to boost recruitment of hard-to-find intel analysts, linguists, cyber and IT professionals in three states using Salesforce for customer relationship management and applicant tracking system. • Produced 188 new contracts, contributed 1,640 candidates to the 2020-2021 year groups. • Founded E-Talent Department, managed 11 personnel, $35k advertising budget and campaigns, and social media training and engagement for 200+ recruiters. Annual advertising budget was nearly doubled to $68k due to effective advertisements and superior customer service. • Created a Command COVID-19 Daily Brief, analyzed data across three states and provide informative graphics and news to enhance operational decision-making and safety. • Served as President of Chief Petty Officers Association, led 64 members. Show less Information Warfare Coordinator • As Information Warfare community subject matter expert developed strategies and best-practices to boost recruitment of hard-to-find intel analysts, linguists, cyber and IT professionals in three states using Salesforce for customer relationship management and applicant tracking system. • Produced 188 new contracts, contributed 1,640 candidates to the 2020-2021 year groups. • Founded E-Talent Department, managed 11 personnel, $35k advertising budget… Show more Information Warfare Coordinator • As Information Warfare community subject matter expert developed strategies and best-practices to boost recruitment of hard-to-find intel analysts, linguists, cyber and IT professionals in three states using Salesforce for customer relationship management and applicant tracking system. • Produced 188 new contracts, contributed 1,640 candidates to the 2020-2021 year groups. • Founded E-Talent Department, managed 11 personnel, $35k advertising budget and campaigns, and social media training and engagement for 200+ recruiters. Annual advertising budget was nearly doubled to $68k due to effective advertisements and superior customer service. • Created a Command COVID-19 Daily Brief, analyzed data across three states and provide informative graphics and news to enhance operational decision-making and safety. • Served as President of Chief Petty Officers Association, led 64 members. Show less

  • Commander Naval Forces Korea
    • South Korea
    • Senior Enlisted Leader
      • Feb 2019 - Sep 2019

      • Managed seven personnel and daily operations of the Office of the Deputy Commander who served as the liaison to higher headquarters, adjacent commands, and multi-national partners. Supported professional development of Sailors using various Navy HRIS. • Instituted cross-training program and drafted streamlined standard operating procedures to create redundant capabilities for mission critical tasks and instill a culture of continuous process improvement, increasing personal time, morale… Show more • Managed seven personnel and daily operations of the Office of the Deputy Commander who served as the liaison to higher headquarters, adjacent commands, and multi-national partners. Supported professional development of Sailors using various Navy HRIS. • Instituted cross-training program and drafted streamlined standard operating procedures to create redundant capabilities for mission critical tasks and instill a culture of continuous process improvement, increasing personal time, morale, and team conflict management. • Coordinated higher headquarters’ guidance and directives impacting Sailors in six other commands in four locations throughout the Korean Peninsula, such as creating a roving night patrol that met all headquarters’ requirements while minimizing mission impact. Show less • Managed seven personnel and daily operations of the Office of the Deputy Commander who served as the liaison to higher headquarters, adjacent commands, and multi-national partners. Supported professional development of Sailors using various Navy HRIS. • Instituted cross-training program and drafted streamlined standard operating procedures to create redundant capabilities for mission critical tasks and instill a culture of continuous process improvement, increasing personal time, morale… Show more • Managed seven personnel and daily operations of the Office of the Deputy Commander who served as the liaison to higher headquarters, adjacent commands, and multi-national partners. Supported professional development of Sailors using various Navy HRIS. • Instituted cross-training program and drafted streamlined standard operating procedures to create redundant capabilities for mission critical tasks and instill a culture of continuous process improvement, increasing personal time, morale, and team conflict management. • Coordinated higher headquarters’ guidance and directives impacting Sailors in six other commands in four locations throughout the Korean Peninsula, such as creating a roving night patrol that met all headquarters’ requirements while minimizing mission impact. Show less

  • United States Forces Korea (USFK)
    • South Korea
    • Armed Forces
    • 100 - 200 Employee
    • Senior Enlisted Advisor
      • Nov 2014 - Sep 2018

      • Advised two-star General on intelligence operations, personnel management and development, and maintenance of secured compartmented information facilities and sensitive equipment for a 330+ personnel intelligence directorate during a period of heightened North Korean nuclear testing and ballistic missile activity. • Briefed North Korea’s political and economic situation to the Senior Enlisted Advisor to the Chairman of the Joint Chiefs of Staff using Microsoft Office Suite and classified… Show more • Advised two-star General on intelligence operations, personnel management and development, and maintenance of secured compartmented information facilities and sensitive equipment for a 330+ personnel intelligence directorate during a period of heightened North Korean nuclear testing and ballistic missile activity. • Briefed North Korea’s political and economic situation to the Senior Enlisted Advisor to the Chairman of the Joint Chiefs of Staff using Microsoft Office Suite and classified systems. • Led regional U.S. Navy uniform change allowing air filter masks when air quality is unsafe- improving health conditions for all Navy personnel stationed in the Korea Peninsula. • Led 38-member team that planned and executed the construction project of a new sensitive compartmented information facility to support the multi-year, multi-million dollar phased relocation of 250+ personnel and classified networks, servers, and equipment. • Co-founded the United Nations Command Korea U2, drafted mission statement, organizational goals and structure, battle rhythm, and forged relationships with adjacent Commands. Show less • Advised two-star General on intelligence operations, personnel management and development, and maintenance of secured compartmented information facilities and sensitive equipment for a 330+ personnel intelligence directorate during a period of heightened North Korean nuclear testing and ballistic missile activity. • Briefed North Korea’s political and economic situation to the Senior Enlisted Advisor to the Chairman of the Joint Chiefs of Staff using Microsoft Office Suite and classified… Show more • Advised two-star General on intelligence operations, personnel management and development, and maintenance of secured compartmented information facilities and sensitive equipment for a 330+ personnel intelligence directorate during a period of heightened North Korean nuclear testing and ballistic missile activity. • Briefed North Korea’s political and economic situation to the Senior Enlisted Advisor to the Chairman of the Joint Chiefs of Staff using Microsoft Office Suite and classified systems. • Led regional U.S. Navy uniform change allowing air filter masks when air quality is unsafe- improving health conditions for all Navy personnel stationed in the Korea Peninsula. • Led 38-member team that planned and executed the construction project of a new sensitive compartmented information facility to support the multi-year, multi-million dollar phased relocation of 250+ personnel and classified networks, servers, and equipment. • Co-founded the United Nations Command Korea U2, drafted mission statement, organizational goals and structure, battle rhythm, and forged relationships with adjacent Commands. Show less

  • Special Operations Command Europe
    • Germany
    • Armed Forces
    • 1 - 100 Employee
    • Strategic Debriefer, Reports Officer, and Intelligence Analyst
      • Mar 2013 - Sep 2014

      • Conducted strategic debriefings in support of Special Operations Forces in the European Theater. As Reports Officer, reviewed and released 15+ Intelligence Information Reports. • Founding member of the European Engagement Group, tagged and inputted metadata into the Palantir system, using sweeping data collection and big data analytics to uncover hidden patterns and trends, and streamline and structure intel for easier visualization and presentation. • Founding member of SOCEUR EEG J2… Show more • Conducted strategic debriefings in support of Special Operations Forces in the European Theater. As Reports Officer, reviewed and released 15+ Intelligence Information Reports. • Founding member of the European Engagement Group, tagged and inputted metadata into the Palantir system, using sweeping data collection and big data analytics to uncover hidden patterns and trends, and streamline and structure intel for easier visualization and presentation. • Founding member of SOCEUR EEG J2 section, created close working relationships with SOCEUR J2 Joint Intelligence Support Element (JISE) and J2X. • Human intelligence (HUMINT) analyst working closely with J2X and J3X. Tagged and inputted metadata into Palantir system- using big data analytics to uncover hidden patterns, correlations, trending activities, and structure SOF intel for rapid visualization and briefing. Show less • Conducted strategic debriefings in support of Special Operations Forces in the European Theater. As Reports Officer, reviewed and released 15+ Intelligence Information Reports. • Founding member of the European Engagement Group, tagged and inputted metadata into the Palantir system, using sweeping data collection and big data analytics to uncover hidden patterns and trends, and streamline and structure intel for easier visualization and presentation. • Founding member of SOCEUR EEG J2… Show more • Conducted strategic debriefings in support of Special Operations Forces in the European Theater. As Reports Officer, reviewed and released 15+ Intelligence Information Reports. • Founding member of the European Engagement Group, tagged and inputted metadata into the Palantir system, using sweeping data collection and big data analytics to uncover hidden patterns and trends, and streamline and structure intel for easier visualization and presentation. • Founding member of SOCEUR EEG J2 section, created close working relationships with SOCEUR J2 Joint Intelligence Support Element (JISE) and J2X. • Human intelligence (HUMINT) analyst working closely with J2X and J3X. Tagged and inputted metadata into Palantir system- using big data analytics to uncover hidden patterns, correlations, trending activities, and structure SOF intel for rapid visualization and briefing. Show less

  • SOSi (SOS International)
    • United States
    • Defense and Space Manufacturing
    • 700 & Above Employee
    • Watch Officer and All-source Intelligence Analyst
      • Apr 2009 - Mar 2013

      • As Watch Officer, provided 24/7 early indications and warnings by tracking and analyzing real-time intelligence issues and developments and in the European and African region. Provided daily intelligence update brief and ad hoc analysis upon request. • Using big data analytics, scoured sensitive and classified intelligence databases to screen local nationals to mitigate insider threats in support of sensitive counterintelligence activities. • As Watch Officer, provided 24/7 early indications and warnings by tracking and analyzing real-time intelligence issues and developments and in the European and African region. Provided daily intelligence update brief and ad hoc analysis upon request. • Using big data analytics, scoured sensitive and classified intelligence databases to screen local nationals to mitigate insider threats in support of sensitive counterintelligence activities.

  • ManTech
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Senior Intelligence Analyst
      • Dec 2007 - Oct 2008

      • Advocated Defense Intelligence Agency’s (DIA) interest and collection priorities throughout the Joint Task Force, served as the liaison between DIA and other governmental agencies. • Conducted database searches, reviewed message traffic, analyzed intelligence obtained from interrogations, and tracked recidivism of former detainees. • Advocated Defense Intelligence Agency’s (DIA) interest and collection priorities throughout the Joint Task Force, served as the liaison between DIA and other governmental agencies. • Conducted database searches, reviewed message traffic, analyzed intelligence obtained from interrogations, and tracked recidivism of former detainees.

  • UC San Diego
    • United States
    • Higher Education
    • 700 & Above Employee
    • Staff Research Associate
      • Jun 2004 - Jun 2007

      • Prospected, advertised, and recruited research subjects for a National Institute of Health-sponsored sleep study. Administered questionnaires; maintained subject databases; exceeded quarterly recruitment goals. • Prospected, advertised, and recruited research subjects for a National Institute of Health-sponsored sleep study. Administered questionnaires; maintained subject databases; exceeded quarterly recruitment goals.

  • Joint Task Force Iraq
    • Iraq
    • Tactical Unmanned Aerial Vehicle (UAV) Controller
      • Sep 2006 - May 2007

      • Conducted intelligence, surveillance, and reconnaissance (ISR) and Collection Management- planned, prioritized, and determined collection schedule and allocation of aerial assets and mission. • Recorded full-motion video (FMV), created over 1,215 intelligence products to include targeting packages in direct support of sensitive military activities and kinetic strikes. • My efforts resulted in the capture of 6 high-value targets, detention of 82 enemies, 14 enemies killed in action, and… Show more • Conducted intelligence, surveillance, and reconnaissance (ISR) and Collection Management- planned, prioritized, and determined collection schedule and allocation of aerial assets and mission. • Recorded full-motion video (FMV), created over 1,215 intelligence products to include targeting packages in direct support of sensitive military activities and kinetic strikes. • My efforts resulted in the capture of 6 high-value targets, detention of 82 enemies, 14 enemies killed in action, and the successful completion of the Joint Task Force’s #1 Line of Operation. Show less • Conducted intelligence, surveillance, and reconnaissance (ISR) and Collection Management- planned, prioritized, and determined collection schedule and allocation of aerial assets and mission. • Recorded full-motion video (FMV), created over 1,215 intelligence products to include targeting packages in direct support of sensitive military activities and kinetic strikes. • My efforts resulted in the capture of 6 high-value targets, detention of 82 enemies, 14 enemies killed in action, and… Show more • Conducted intelligence, surveillance, and reconnaissance (ISR) and Collection Management- planned, prioritized, and determined collection schedule and allocation of aerial assets and mission. • Recorded full-motion video (FMV), created over 1,215 intelligence products to include targeting packages in direct support of sensitive military activities and kinetic strikes. • My efforts resulted in the capture of 6 high-value targets, detention of 82 enemies, 14 enemies killed in action, and the successful completion of the Joint Task Force’s #1 Line of Operation. Show less

  • Grossmont-Cuyamaca Community College District
    • United States
    • Higher Education
    • 100 - 200 Employee
    • Student Intern
      • Nov 2003 - Jun 2004

      • Conducted two psychological experiments, trained and supervised undergrads, analyzed data. • Conducted two psychological experiments, trained and supervised undergrads, analyzed data.

  • San Diego State University
    • United States
    • Higher Education
    • 700 & Above Employee
    • Research Assistant
      • Aug 2001 - Jun 2003

      • Conducted two psychological experiments, trained and supervised undergrads, analyzed data. • Conducted two psychological experiments, trained and supervised undergrads, analyzed data.

  • Matrix Direct Insurance Services
    • San Diego, California, United States
    • Life Insurance Agent
      • Feb 2002 - Aug 2002

      • Sold life insurance over-the-phone in 45 states, made sales bonus each month. • Sold life insurance over-the-phone in 45 states, made sales bonus each month.

Education

  • American Public University System
    Master of Arts - MA, Project Management
    2021 - 2022
  • University of California San Diego
    Bachelor of Arts - BA, Psychology and Political Science
    1995 - 1999
  • Cochise College
    Associate of Applied Sciences, Intelligence Operations with a Concentration in HUMINT Collections
    2006 - 2007

Community

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