Charles Hague
Human Resources & Recruitment Manager at Mission Point Resort- Claim this Profile
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Bio
Experience
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Mission Point Resort
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United States
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Hospitality
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1 - 100 Employee
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Human Resources & Recruitment Manager
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May 2019 - Present
Mackinac Island, Michigan, United States Highly motivated, strategic-thinking Human Resources professional with experience in a variety of HR functions including domestic and international (H2B, J1 Intern, J1 SWT) recruitment, employee engagement, performance management, insurance and 401k retirement benefits administration, conflict resolution, and corporate communication. Conduct complex internal investigations, recommending conflict resolution strategies consistent with organizational policy, while maintaining… Show more Highly motivated, strategic-thinking Human Resources professional with experience in a variety of HR functions including domestic and international (H2B, J1 Intern, J1 SWT) recruitment, employee engagement, performance management, insurance and 401k retirement benefits administration, conflict resolution, and corporate communication. Conduct complex internal investigations, recommending conflict resolution strategies consistent with organizational policy, while maintaining confidentiality and respect of all parties involved. Partner in the development of leadership trainings and orientation. Manages and oversees the Employee Recognition and Rewards program. Show less
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Founder and CEO
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Aug 2018 - Present
Cheboygan, Michigan Our goal is simple....Minimize waste and most importantly, reduce the amount material going to the landfills. Based in Northern Michigan, we are on a mission to help limit the amount of waste material that finds its way into landfills. Our goal includes making sure all types of electronics, computers, mother-boards, circuit boards, business servers, VCR's, DVD players, Microwaves, Mobile Phones, and other household and business electronics, commonly known as E-Waste end up with companies… Show more Our goal is simple....Minimize waste and most importantly, reduce the amount material going to the landfills. Based in Northern Michigan, we are on a mission to help limit the amount of waste material that finds its way into landfills. Our goal includes making sure all types of electronics, computers, mother-boards, circuit boards, business servers, VCR's, DVD players, Microwaves, Mobile Phones, and other household and business electronics, commonly known as E-Waste end up with companies that are properly able to recycle these materials and turn them into a reusable product. Show less
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VP / Chief Operating Officer
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Jun 2014 - May 2019
Cheboygan, Michigan Multi-faceted executive management role with a wireless internet and telecommunications company. Reporting to the CEO, position encompasses planning and directing all aspects of an organization's operational policies, objectives, initiatives. Generate regular reports for CEO and Board of Directors presentations highlighting the company's Key Performance successes and failures. Manage the day to day financial health of the company by overseeing billing, A/R, A/P, managing vendor and… Show more Multi-faceted executive management role with a wireless internet and telecommunications company. Reporting to the CEO, position encompasses planning and directing all aspects of an organization's operational policies, objectives, initiatives. Generate regular reports for CEO and Board of Directors presentations highlighting the company's Key Performance successes and failures. Manage the day to day financial health of the company by overseeing billing, A/R, A/P, managing vendor and creditor relations, and working closely with the CFO to ensure our direction and management goals are aligned. Additional responsibilities include, wireless engineering and professional services sales, business development, recruiting, and general management functions with Profit & Loss accountability. Services include: Wireless Site Development, Architecture and Engineering, and Construction Project Management, Point to Point and Point to Multi-Point Connectivity. Show less
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Co-Founder & Chief Executive Officer
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Oct 2015 - Jan 2018
Cheboygan, Michigan Established The Straits Area Education Center, a non-profit organization and philanthropic venture, to save a local community center set to be abandoned due to excessive costs. Working closely with the Michigan Economic Development Committee and the Cheboygan Economic Group, introduced new community-oriented programs and created positive cash flow sufficient to sustain the facility, payroll and maintenance costs. The now thriving community center provides education and personal growth… Show more Established The Straits Area Education Center, a non-profit organization and philanthropic venture, to save a local community center set to be abandoned due to excessive costs. Working closely with the Michigan Economic Development Committee and the Cheboygan Economic Group, introduced new community-oriented programs and created positive cash flow sufficient to sustain the facility, payroll and maintenance costs. The now thriving community center provides education and personal growth development from youth to young adult and beyond, creating a more well-rounded and skilled workforce for the community. Show less
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CloudAccess.net
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Technology, Information and Internet
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1 - 100 Employee
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Chief Financial Officer & Managing Director
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Aug 2009 - Oct 2015
Traverse City, Michigan Managed operations of a successful growth-stage internet company with responsibilities including human resources, payroll, legal, finance and developing an SEC 506 Regulation D Private Placement Memorandum. Established a distributed leadership philosophy and created a company handbook, disciplinary policies and procedures, system of internal controls and continuity plans for all key employees. Built systems that took sales from $250K to $1.6MM in annual recurring revenue in three years… Show more Managed operations of a successful growth-stage internet company with responsibilities including human resources, payroll, legal, finance and developing an SEC 506 Regulation D Private Placement Memorandum. Established a distributed leadership philosophy and created a company handbook, disciplinary policies and procedures, system of internal controls and continuity plans for all key employees. Built systems that took sales from $250K to $1.6MM in annual recurring revenue in three years without a sales team, including creating partner and affiliate channels. Rebuilt and organized all company financials to properly account for an internet-based company with real and intangible assets and stay in compliance with state and federal laws along with GAAP accounting principles. Created multi-year pro forma financials and established a budgetary system to successfully operate the company with negative cash flow during its startup phase. Managed and monitored productivity levels of 30 employees in offices located in five countries across four continents, including monitoring quality of customer service and making adjustments to increase efficiency and profitability. Show less
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Fifth Third Bank
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United States
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Financial Services
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700 & Above Employee
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Licensed Personal Banker
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Oct 2008 - Jul 2009
Licensed Personal Banker October, 2008 - July, 2009 Generate sales and revenue by developing a positive customer experience. Focus on the solutions that meet the needs of the customer and personally strive to make each customer interaction the best experience of their day by consistently delivering on each step of the Customer Experience Process. Successfully follow a structured approach to customer on-boarding, sourcing new business, and expanding existing relationships. Work… Show more Licensed Personal Banker October, 2008 - July, 2009 Generate sales and revenue by developing a positive customer experience. Focus on the solutions that meet the needs of the customer and personally strive to make each customer interaction the best experience of their day by consistently delivering on each step of the Customer Experience Process. Successfully follow a structured approach to customer on-boarding, sourcing new business, and expanding existing relationships. Work with customers to build and deepen relationships by uncovering financial needs and recommending the best products, services, and solutions to meet those needs. Personal Bankers are the financial liaison to customers for building, deepening and retaining long term relationships while providing world class customer service Show less
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Northwestern Mutual
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United States
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Financial Services
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700 & Above Employee
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Financial Representative
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May 2007 - Oct 2008
Gained licensure in life, disability, long-term care and fixed annuities. Guide clients through a financial planning process to prepare for the many different financial needs and circumstances most people will experience throughout their lifetime. After assessing clients needs, provide recommendations on insurance and investment solutions to help meet their financial security goals.
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Commerce Bancorp
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Banking
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1 - 100 Employee
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Teller
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Jan 2006 - Sep 2006
Provide account services to customers by receiving deposits and loan payments; cashing checks; issuing savings withdrawals; recording night and mail deposits; selling cashier's checks, traveler's checks, and series e bonds; answering questions in person or on telephone; referring to other bank services. Cross-sell bank products by answering inquiries; informing customers of new services and product promotions; ascertaining customers' needs; directing customers to a branch… Show more Provide account services to customers by receiving deposits and loan payments; cashing checks; issuing savings withdrawals; recording night and mail deposits; selling cashier's checks, traveler's checks, and series e bonds; answering questions in person or on telephone; referring to other bank services. Cross-sell bank products by answering inquiries; informing customers of new services and product promotions; ascertaining customers' needs; directing customers to a branch representative. Reconcile cash drawer by proving cash transactions; counting and packaging currency and coins; reconciling loan coupons and other transactions; turning in excess cash and mutilated currency to head teller; maintaining supply of cash and currency. Comply with bank operations and security procedures by participating in all dual-control functions; maintaining customer traffic surveys; auditing other tellers' currency; assisting in certification of proof. Show less
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Education
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Northwood University
Bachelor’s Degree, Triple Major; Management / Banking & Finance / Economics -
North Central Michigan College
Associate of Arts (AA), Business Administration, Management and Operations