Key Accounts Manager

• Oct 2021 - Present

Webmaster

• Feb 2015 - Sep 2021

Pool Area Manager

• Dec 2012 - Dec 2014

Manage Pool areas: Pool Kiosk Stock control Staff Roster Oversee that standards are kept Customer relations(get customers opinion on their experience at the pools) Store room control Manage Pool areas: Pool Kiosk Stock control Staff Roster Oversee that standards are kept Customer relations(get customers opinion on their experience at the pools) Store room control

Student

• Feb 2011 - Nov 2012

Food and Beverage Operations and Services Assignment Completed Studies and ExamsReception Operation & Service Completed Studies and Exams and Passed with distinctionAccommodation Operation & Services Completed Studies and Exams and Passed with distinction

Student

• 2011 - 2012

Housekeeping Department Trainee

• Jul 2012 - Oct 2012

Gained experience in the following areas: Laundry Operations Issuing uniforms Public Areas: Checking all public areas are been cleaned and maintained to hotel standards Housekeeping: Cleaned guest room Coordinating: Collect housekeeping report from reception. Check for VIP guests for the day. Type of room, number of people names and check traces. Checking that all room attendants have done rooms and updating the system Room Supervisor checked that rooms are done to standard. Overseeing all the laundry operation Stores operations, checking stock for hotel amenities, reordering of stock, sorting and packing of bedroom linen in to satellite linen rooms. Show less

Assisted and observed in Front office and back office operations

• May 2012 - May 2012

Gained experience in the following areas: • Operating the switchboard • Porter/Concierge Service • Reservations • Reception • Cashier • Night Audit Gained experience in the following areas: • Operating the switchboard • Porter/Concierge Service • Reservations • Reception • Cashier • Night Audit

Assisted and observed in Front office and back office operations

• Apr 2012 - Apr 2012

Gained experience in the following areas: • Operating the switchboard • Porter/Concierge Service • Reservations • Reception • Housekeeping • Cashier • Night auditing. • Bar/Coffee Shop (mis-en-place, opening and closing stock recording and assisting guests) Helping at the opening night of the Indaba Tourism Conference at City Lodge, helping guests at the front desk and doing waitering at the coffee shop and restaurant. Gained experience in the following areas: • Operating the switchboard • Porter/Concierge Service • Reservations • Reception • Housekeeping • Cashier • Night auditing. • Bar/Coffee Shop (mis-en-place, opening and closing stock recording and assisting guests) Helping at the opening night of the Indaba Tourism Conference at City Lodge, helping guests at the front desk and doing waitering at the coffee shop and restaurant.

Trainee Food and Beverage manager

• Jul 2011 - Oct 2011

Food and Beverage manager: Duties include • Barman • Stocktaking • POS Micros system • Capturing of Stock on Micros • Waitering • Assisting Head Waiter • Setting up special events (Bar and conference venues). Food and Beverage manager: Duties include • Barman • Stocktaking • POS Micros system • Capturing of Stock on Micros • Waitering • Assisting Head Waiter • Setting up special events (Bar and conference venues).

Mail Room Assistant (Temp work)

• Nov 2010 - Jan 2011

• Picking up sorting mail • Delivering to various departments • Paying Bills (telephone, etc) • Picking up sorting mail • Delivering to various departments • Paying Bills (telephone, etc)

Trainee Artisan

• Apr 2009 - Dec 2009

Gained experience in the following areas artisan trainee: • Painting • Grouting • Tilling • Facers • Gutters • Hanging doors, etc Gained experience in the following areas artisan trainee: • Painting • Grouting • Tilling • Facers • Gutters • Hanging doors, etc

Draftsman

• Sep 2002 - Apr 2008

Mechanical draftsman in the automotive industry Mechanical draftsman in the automotive industry

Driver (Temp work)

• Apr 2001 - Sep 2001

Driving and Cleaning cars for the Avis group Driving and Cleaning cars for the Avis group

General Assistant

• Jan 1998 - Oct 1999

• Day to day administration • Data capture. • Day to day administration • Data capture.

Assistant Manager

• Dec 1998 - Feb 1999

• To assist with the day to day management of staff. • In charge of daily stock take and • Cash up • Working on the till • Serving customers • Ordering fast moving consumables. • To assist with the day to day management of staff. • In charge of daily stock take and • Cash up • Working on the till • Serving customers • Ordering fast moving consumables.